Applied and got conditionally approved after e-mailing pay slips and drivers license. But now they want me to POST/FAX the same documents? This duplication doesn't make sense to me.
Did they actually ask you for this in person/phone or did you just get the docs email that doesn't list the email option?
Cos that email is automatic, and comes regardless of if you have submitted your docs already.
I did not resend them and it was fine.