10,000 bonus points per 20 transactions

[QF WP]

Well, my wife certainly took up the challenge over the weekend and came back loaded with bags (and Amex transactions):

Month      Transactions      Points Credited      Points Owed 
September^      23                5,000               5,000
October         70                    0              35,000
November       102                    0              50,000
December#       37                    0              15,000

^ from date of registration (18/9)
# up to and including 7/12, with at least 4 transactions to post from yesterday & today. Goal is 120, so I'm well ahead of target - maybe time to consider 150

 

[anat0l]

Well, my wife certainly took up the challenge over the weekend and came back loaded with bags.

Many would say you're an excellent husband then, with extra sugar on top if you helped her carry the bags.

My Amex is straining under the pressure of some large purchases of late...

 

[QF WP]

I just received by snail mail an offer for 2,000 bonus points if I direct debit the Telstra phone on amex.

The terms say the offer is only to the addressee and there's a 'limit of one bonus per cardmember'. The terms say ''please allow 6-8 weeks for points to appear from the date of enrolment".

So is Amex really saying their earlier terms allowed multi-enrolments??

It was bound not to last....(that I'd agree with vet) :shock:

How (or where?) do you get the connection between this Telstra promo T&C's and the a multi-enrolment opportunity with the "earlier terms" of the "big bonus point" promo (to give it a name)

To my way of thinking, Amex have shown in later promo T&C's (BP and Colorado Group as examples) that they have tightened up their T&C's - so they have learnt from their costly "open ended" mistakes in this "big promo point" promo.

Sure, both of these promo listed in the previous paragraph allow for transactions to meet both promo's, but I don't see any need for them to mention that in the BP or Colorado Group offer postcard T&C's.

However, to say that it hasn't been expressly disallowed also does have some merit :-|. But where should one stop (or start) in putting all these catch-all or deny-all comments in a T&C. Surely come commercial commonsense needs to be applied. But then again, greed is a powerful motivator for some.

Is Amex saying the 6-8-10 weeks they want for the 5k/10k/20k bonus promos should have been very prominent?

No, why should it have been prominent? Being in the "small print" of the T&C's, Amex have met the need to ensure there is a timeframe for crediting of points (particularly with disputes).

As a postscript, I firmly believe it is up to the offeree to read the T&C's fully and make an informed decision as to whether to register for any promo. I had registered for two online (20T/10K and 10T/5K) as a non recipient of a postcard, but then decided to clarify my position by ringing up on 18th Sept. The CSR said that based on my average transaction count, I would have been offered 10T/5K so I opted to keep that registration and she deleted the 20T/10K. Now by my actions, I consciously chose a course of action to guarantee there would be less risk to me of anything going wrong. In hindsight, I consider this a very apt decision.

Now, each to their own. I am in no way making comment about anybody else's situation (rightly or wrongly), as it may be improper for me to do so. I am just an interested bystander enjoying seeing what everybody else is doing to score their bonus points. I wish everybody the best of luck in their chosen course of action.

 

[QF WP]

Many would say you're an excellent husband then, with extra sugar on top if you helped her carry the bags.

I try hard - but she went shopping on her own. I was looking after our daughter at home.

My Amex is straining under the pressure of some large purchases of late...

I'll bet it is (knowing exactly what you bought)

 

[JohnK]

JohnK, as per your card mine says the same thing, however the code is "REWARD" hence my hesitation in registering (very close to previous opt-in codes).

I called Amex customer service as I was curious about the new postcard(s). It has been confirmed that all of the new postcards are in fact the same promotion(s) that were offered in September but are capped to 10,000 bonus points in December.

If you are already enrolled in a promotion pre-September 20 do not "opt in" as it will override the original promotion shown on your profile. Very sneaky Amex. And the customer service agent agreed that the promotion I am already registered for is much more generous than the current promotion....

 

[QF WP]

Excellent detective work JohnK. I am sure you are glad that rang up and I'm certain others here will profit from your advice.

 

[NSWhere]

I called Amex customer service as I was curious about the new postcard(s). It has been confirmed that all of the new postcards are in fact the same promotion(s) that were offered in September but are capped to 10,000 bonus points in December.

If you are already enrolled in a promotion pre-September 20 do not "opt in" as it will override the original promotion shown on your profile. Very sneaky Amex. And the customer service agent agreed that the promotion I am already registered for is much more generous than the current promotion....

When I read your post a very audible expletive left my mouth, attracting a bit of attention... They really are sob's aren't they?!

 

[NM]

If you are already enrolled in a promotion pre-September 20 do not "opt in" as it will override the original promotion shown on your profile. Very sneaky Amex. And the customer service agent agreed that the promotion I am already registered for is much more generous than the current promotion....

If it really is true that the last promotion code used will override any previous promotions entered, then surely that means that anyone who entered first the 20T/10K, then the 10T/5K and finally the 5T/5K must certainly remain on the last version entered .

 

[simongr]

Being in the "small print" of the T&C's, Amex have met the need to ensure there is a timeframe for crediting of points (particularly with disputes).

It wasnt that small...

Good effort on the 37T this weekend :shock:

With babysimpending I fear our Xmas budget might be smaller than normal - thus leading to fewer T in Dec. Although I did mange to get my daily 2T from Woolies and Dan's this evening and we have Xmas tree with take out to make up another T tonight

 

[oz_mark]

I called Amex customer service as I was curious about the new postcard(s). It has been confirmed that all of the new postcards are in fact the same promotion(s) that were offered in September but are capped to 10,000 bonus points in December.

If you are already enrolled in a promotion pre-September 20 do not "opt in" as it will override the original promotion shown on your profile. Very sneaky Amex. And the customer service agent agreed that the promotion I am already registered for is much more generous than the current promotion....

Thanks JohnK, while not the answer I wanted to hear, it is probably not surprising that they are in fact the same promotions recast for Christmas.

 

[file51]

As per JohnK's post on the previous page, I couldnt help myself so called Amex this afternoon just to double check things and was advised the same, if I registered for the "Reward" promotion I would be taken off the "MyReward" promotion, for which I had to take things to the BFSO to get sorted out.

Nice try Amex, your kudos level is dropping rapidly

There is no way I was going to risk 200,000+ points for 10,000 points based on what I had suspected from the outset after receiving the latest offer

 

[JohnK]

When I read your post a very audible expletive left my mouth, attracting a bit of attention... They really are sob's aren't they?!

As I mentioned earlier very sneaky of Amex to send new postcards out. I think they are trying to reduce their points liability from the original promotion hoping that the Christmas disguise would fool some people.

If it really is true that the last promotion code used will override any previous promotions entered, then surely that means that anyone who entered first the 20T/10K, then the 10T/5K and finally the 5T/5K must certainly remain on the last version entered .

I agree with you but that is how Amex want to play the game.

Also just speculation on my part but I would think if one was to "opt in" for this new promotion it would only override the month of December and not transactions for September-November. It would be very disappointing if the whole 4 months of the promotion period would be overriden. I am not game enough to call Amex too many times with questions on the promotion as most of the conversations would be recorded. Possibly using Verint software....

 

[cardiology]

New 2000 Pt promo- Telstra Bill direct debit

Just received this promo in the mailbox.
2000 Pts for signing up for direct debit for Telstra bills.

Any suggestions?

"billforpoints" promo

 

[JohnK]

It could not possibly be the same promotion as the 5T/10T/20T promotion. If in doubt call Amex.

I am not likely to receive the Telstra direct debit promotion as I already have direct debit in place for my Telstra bill....

 

[lovetravellingoz]

I just received by snail mail an offer for 2,000 bonus points if I direct debit the Telstra phone on amex.

The terms say the offer is only to the addressee and there's a 'limit of one bonus per cardmember'. The terms say ''please allow 6-8 weeks for points to appear from the date of enrolment".

So is Amex really saying their earlier terms allowed multi-enrolments??

Is Amex saying the 6-8-10 weeks they want for the 5k/10k/20k bonus promos should have been very prominent?

No...multi-enrolements in DIFFERENT promos are fine and always have been.

Problem here is that Amex is deeming the bonus per tx to all be the ONE promo.

Telstra, BP, Cafe Promo are all different promos that have overlapped with the bonus tx promo.

 

[lovetravellingoz]

If it really is true that the last promotion code used will override any previous promotions entered, then surely that means that anyone who entered first the 20T/10K, then the 10T/5K and finally the 5T/5K must certainly remain on the last version entered .

Except that when people were originally doing it pre-Set 20 there was nothing in the T&C about it.

However there is now...which is why I pointed it out to JohnK.

Therefore if you register for a tx promo now you do so now with the knowledge (or at least if you have read the T&C) that you can be in only one promo...which would then be the last one you applied for. This was not the case pre-Sep 20 when one could rightly state that there was nothing to prevent it.

Of course now Amex is not likely to have backed-dated 5K/5 promo to opt into

 

[lovestotravel]

I called Amex customer service as I was curious about the new postcard(s). It has been confirmed that all of the new postcards are in fact the same promotion(s) that were offered in September but are capped to 10,000 bonus points in December.

If you are already enrolled in a promotion pre-September 20 do not "opt in" as it will override the original promotion shown on your profile. Very sneaky Amex. And the customer service agent agreed that the promotion I am already registered for is much more generous than the current promotion....

Exactly what I said from the start, doesn't surprise me at all that AMEX want people off this promotion ASAP

HOWEVER, would you trust what a rep says at AMEX on the phone ??

 

[anat0l]

Very sorry if this is a repeat message, but I received a postcard from Amex but it does not detail any promotion code or opt-in instructions of any kind whatsoever.

All it says is "thanks for registering your Amex card to earn Bonus Points", then continues reminding me that the Christmas season is a good time to shop etc. etc. blah blah blah

The footnotes (fine print) basically say all the T&Cs from the original mailer apply; there is an extra note saying that fraud or abuse relating to earning or redemption of points may lead to forfeiture of points or program cancellation.

As I said, I'm on the 5T/5K promotion and supposed to be uncapped, which seems to be working so far because I have accumulated 80K of bonus points; as of late the bonuses are trickling in gradually, with many more to go, I hope.

 

[JohnK]

HOWEVER, would you trust what a rep says at AMEX on the phone ??

OK granted sometimes there is very little consistency from one customer service rep to the next but in this situation I have no reason to doubt the advice that was given to me by the rep on the phone. The new promotion sounded to good to be true and the rep was able to confirm those thoughts....

 

[oz_mark]

OK granted sometimes there is very little consistency from one customer service rep to the next but in this situation I have no reason to doubt the advice that was given to me by the rep on the phone. The new promotion sounded to good to be true and the rep was able to confirm those thoughts....

Perhaps in the week since the postcard got sent, they CSR's have got word about the postcard and the effect of opting into the Christmas offer. At least the CSR's are open about the effect and the deceptive offer from Amex to get people onto a capped promotion is exposed for what it is.