10,000 bonus points per 20 transactions

[simongr]

I saw this more as a supplement than a replacement.

 

[beardoc]

Just a heads up, everyone - it's not over yet - if you haven't received all your points or have only received part of them, it is possible that you will still be getting one of those "you are suspended due to abuse of the promotion" letters - the ones that others have successfully had overturned through the BFSO and direct arguments.

I was promised that I was receiving a letter over a week ago - it still has not arrived, but I had someone in Executive Services read the text of it out to me. Seems that people are STILL getting suspension letters, even six weeks AFTER THE PROMOTION HAS ENDED, with Amex trying to deny that they should pay the points that that they are required to pay under their own terms and conditions.

Since Executive Services are not allowing me to speak to anyone that actually makes a decision about this, and will not discuss it further - they have told me now that no further correspondence will be entered into via phone and the only way that they will accept further discussion is through the BFSO - I am now writing to the BFSO spelling out how Amex and I have not been able to reach any resolution and therefore I will be asking for an escalation.

 

[vet]

Rogerbranch's cynicism is on the money again. Amex lassie says the back office is not paying 'uninvited' people and Amex made mistakes. Will they purport to claw back bonuses paid out.

 

[Iza]

Finally! I'm happy to report I have been credited bonus points for December transactions. Like others here I seem to have received slightly more than I was due for December.

My background:

• enrolled in all 3 promos
• received points for all 3 promos up until 23 Sep
• received a nasty suspension letter in December
• was un-suspended 1st February (via letter)

Still waiting for the remaining points for October & November transactions. Now I know how you all feel receiving your lump sums

 

[simongr]

Will they purport to claw back bonuses paid out.

Is this a question or a statement?

Purport:

1. to present, esp. deliberately, the appearance of being; profess or claim, often falsely: a document purporting to be official.
2. to convey to the mind as the meaning or thing intended; express or imply.

I just dont understand this comment.

 

[beardoc]

Rogerbranch's cynicism is on the money again. Amex lassie says the back office is not paying 'uninvited' people and Amex made mistakes. Will they purport to claw back bonuses paid out.

This will be interesting - how they can let a promotion run for the full three and a half months and THEN decide to back out will be an interesting sell for Amex. It's now almost 5 months since the promotion was released - I would find it amazingly cynical for American Express to NOW decide that they aren't going to pay out. If they had a problem with it earlier, they should have written and stopped the promotion, but to induce people to switch their spending from Visa/MC and cash with the promise of 5000 MR points for 5 transactions, and then decide that they just don't want to pay isn't going to wash.

After all, American Express set the T&Cs - they're the ones that set the rules - and now they're going to deny payments because they think "we shouldn't have registered you"? Please...

 

[vet]

fos has the FAQ.

 

[rodgerbranch]

... This will be interesting - how they can let a promotion run for the full three and a half months and THEN decide to back out will be an interesting sell for Amex. It's now almost 5 months since the promotion was released - I would find it amazingly cynical for American Express to NOW decide that they aren't going to pay out...

Well, you are way wrong. They are not backing out, they have already paid all points to all legitimate player of the promotion. Maybe they haven't paid you. You have to remember that some people engaged in illegal/unethical points abuse schemes. Apart from those, everyone else (many more than the few still posting in this forum) have been paid in full

Those who did the right thing have nothing to fear :mrgreen: :mrgreen:

 

[NSWhere]

I just want to touch base and say thanks to everyone for their support, advice and entertainment. Today I received what may possible be the remainder of my points. They have certainly overpaid me for December but given that they also underpaid me for Sep-Nov the numbers might just balance out. I will do a rec and keep you all updated.

I still haven't heard from the FOS or Amex so I'm not sure if anything happened behind the scenes. If the FOS was involved they will get in touch wont they? I'd say quite a few of us certainly owe them our thanks.

 

[NSWhere]

Rodgerbranch: Unless you have some reliable inside knowledge, I'd be careful saying that all legitimate transactions have been paid in full. Seeing as I got paid just today it seems reasonable that others may get paid in the coming days (or weeks given the 8-10 week limit). Also, several people are still in dispute over promotion eligibility.

 

[rodgerbranch]

Rodgerbranch: Unless you have some reliable inside knowledge, I'd be careful saying that all legitimate transactions have been paid in full. Seeing as I got paid just today it seems reasonable that others may get paid in the coming days (or weeks given the 8-10 week limit). Also, several people are still in dispute over promotion eligibility.

Those who enrolled only once and were changed to other promos have something to fight for, but those who enrolled multiple times...
Com'n who are they trying to fool. I Think Promotion eligibility will be determined by Amex as it is one of the clear abuses that people tried to do. 100% sure that no one would be allowed to claim points from more than one enrollment.

 

[file51]

Those who enrolled only once and were changed to other promos have something to fight for, but those who enrolled multiple times...
Com'n who are they trying to fool. I Think Promotion eligibility will be determined by Amex as it is one of the clear abuses that people tried to do. 100% sure that no one would be allowed to claim points from more than one enrollment.

I thought you were on holidays Rodger???

Oh thats right, your imaginary points didnt manage to get you anything.

(Mods - apologies in advance, but this troll is doing nothing other than trying to stir the pot)

Bye bye Rodger

p.s. As to why you have to make disrespectful comments on your pathetic little wiki page regarding senior members of this community has me baffled... or then again, maybe you are the child a lot of people think you are.

 

[rodgerbranch]

I thought you were on holidays Rodger???

Oh thats right, your imaginary points didnt manage to get you anything.

(Mods - apologies in advance, but this troll is doing nothing other than trying to stir the pot)

Bye bye Rodger

Why people get so upset when they are told the truth?

I have been paid in full, same as many others. The only people still in trouble are those who either paid the gas bill in 50C increments or are suspected of abusing the T&C.

They will get what is right, but that may not be what they hope for.

And points are all good thank you very much. Tickets and hotels booked and a new Sony plasma screen from Myer in my living room.

 

[lovetravellingoz]

, they have already paid all points to all legitimate player of the promotion.

This is 100% wrong.

For example Amex have confirmed in writing to me this week that I will be paid all bonus points that I have earnt.

But I have not received any since Sept 23. I am therefore still owed about 80% of my points.

I also know of quite a few other members of this site who are still owed points who are not suspended. Let alone the ones who are still in discussion with Amex re suspension.

 

[lovetravellingoz]

Why people get so upset when they are told the truth?

Thing is Rodger, is that your post did not contain the truth, as per what is detailed in my last post.

 

[beardoc]

Oh thats right, your imaginary points didnt manage to get you anything.

Just ignore the troll. They are not worth the effort. Their imaginary points are great in their mind. Let them live in their own little world manufacturing JPGs to give people the impression that they somehow did well in this promotion - and so they can hopefully convince themselves of that, too. Remember, if you say it to yourself often enough, you just might be able to believe it!

 

[docjames]

Well, you are way wrong. They are not backing out, they have already paid all points to all legitimate player of the promotion. Maybe they haven't paid you. You have to remember that some people engaged in illegal/unethical points abuse schemes. Apart from those, everyone else (many more than the few still posting in this forum) have been paid in full

Those who did the right thing have nothing to fear :mrgreen: :mrgreen:

You are way wrong.

I have not abused any promo, enrolled in only one promo (5/5 having received postcard), have not received any letter or suspension from Amex.

I still have not received anywhere near the number of points owed to me.

I dont see how you can say "everyone else" has been paid.

 

[lovetravellingoz]

The only people still in trouble are those who either paid the gas bill in 50C increments or are suspected of abusing the T&C.

Rodger as others have stated. You are clearly trolling.

Once again your post is inaccurate and I am sure offensive to a number of forum members who are still awaiting points to be awarded.

As one who was suspended I can attest to the Amex suspension process as being only one where they "claim" that member may have spend which "may" look suspicious. Amex provided no justification for such a claim or even indicated which tx or te-es looked suspicious.

While some may have spend which is not legitmate I would imagine most will have spend which is perfectly fine.

I do however understand why Amex would wish to check, but their process of doing so could have been handled better.

 

[rodgerbranch]

Thing is Rodger, is that your post did not contain the truth, as per what is detailed in my last post.

Mate, you were considered a legitimate player just last week. Why?
Because some of your transactions looked like they were dodgy. They had to review your account to determine if they let your keep your points or if they could simply not pay you. As it turned out, your transactions pass the "legitimate" test.

Others (like myself) have never been POC or suspended or sent any letters. Those are the fully legitimate players. Those whose transactions were completely legitimate and didn’t have to be reviewed.

Most of the posts in this forum aim to picture Amex as not paying points across the board. Most people has been paid and ofcourse they dont post here, because they have no problems with amex.


Is that clear enough to be understood? :?:

 

[vet]

Termination with 5 months backdated effect is a pretty interesting idea the fos legal eagles can analyse. Personally I think Amex has trouble backing away from 2 1/2 months of promises they'll pay up on 31 December and 31 January. Meantime people relied on those assurance and a fos case worker says the ombudsman wants details of Amex's recent decisions preventing ffseats being bought - fos can require Amex to pay cash money she says.

Maybe Amex will be ordered to pay out cash seats? That's a public relations disaster.

And can anyone who was overpaid plan a trip? Amex may well claw back overpaid bonuses too. What would stop it reversing Roger's 2.2 million or others overpays by saying the txs weren't everyday spends or whatever. I wouldn't be sleeping well before the plane took off.