10,000 bonus points per 20 transactions

[rodgerbranch]

Myreward Invitation card

It's already been uploaded here. within the first few pages.

Well, I had a look and for the first 38 pages on this forum not a single Picture of the Myreward Invitation Card. Page 36 and up are after the 20th SEP. Some people posted screen shots of the Amex website showing the 5K for 5 transactions choice, but not real Myreward Invitation CARD shown anywhere.

I would appreciate if anyone could upload it again.

 

[QF WP]

Well, reading the last 15 pages has been most enlightening (that'll teach me to actually work during a weekday :shock. Sorry I was away when you wanted me snufl

Members talking about contract law - that was almost dong my head in :shock: - particularly remembering my own experience with contract law (a couple of times in different post-nominals). Thanks for the refresher. Seems a couple or members have legal backgrounds there somewhere (not mentioning names to protect the innocent).

Now back to the topic issues. In all honesty, I don't think any of us are going to get clarity from each other, rather we'll get it from Amex (who will hopefully, in their own good time, advise us either verbally or in writing about our individual situations). Wouldn't want to be the lucky CS staff that get the job ringing people - particularly those of us well informed about common law, contract law, TPA (I knew my brother might come in handy one day - benefits of a good education).

rodgerbranch, given your propensity to verbage in your posts (along with font changes, colours etc), some here may not feel enamoured to actually wanting to help you further your cause. Actually, some may not be reading your messages at all (that ignore function coming in handy).

Now that it's October, here comes month number 2 for the making of bonus points. I would stress that members really only should be spending what they can afford to pay...unless they want to assist Amex with their profit margins even further.

If I had more time, I'd actually like to correct most spelling mistakes, punctuation and the like (call me a Virgo ), but I'll have to leave that to each member.

 

[nlagalle]

Re: Myreward Invitation card

Well, I had a look and for the first 38 pages on this forum not a single Picture of the Myreward Invitation Card. Page 36 and up are after the 20th SEP. Some people posted screen shots of the Amex website showing the 5K for 5 transactions choice, but not real Myreward Invitation CARD shown anywhere.

I would appreciate if anyone could upload it again.

I have it at home. The T&C were exactly the same as the original ones posted on the website.

 

[LDJordan]

Re: Myreward Invitation card

I have it at home. The T&C were exactly the same as the original ones posted on the website.

Ignore function works perfectly....

 

[rodgerbranch]

Re: Has anyone received a Myreward Invitation card?

I have it at home. The T&C were exactly the same as the original ones posted on the website.

Hope you have a minute to upload a snapshot of your Myreward invitation because honestly I can't find it in any previous posts ....

 

[file51]

Re: Has anyone received a Myreward Invitation card?

Hope you have a minute to upload a snapshot of your Myreward invitation because honestly I can't find it in any previous posts ....

if it helps to keep you quiet... no problem

*** All personal information, barcode and promo code removed.

 

[simongr]

If we all ignore him as per simongr's advice, maybe Rodgerbranch will just go away...

For the record I was not advising people to ignore anyone - just advising the availability of a number of functions for forum members.

I don't put people on ignore as I enjoy the cut and thrust of educated debate on forums.

 

[Soundguy]

Can someone please advise how I change the 'number of posts per page' setting, couldn't seem to find it. I think I am on 20 posts per page currently, making it 40 or more would be helpful for longer threads....

 

[deploy]

If you want answers, Crystal at the Banking & Financial Services Ombudsman says they will look into this and lodge a complaint under Banking & Financial Services) as it seems systemic and problematical affecting a lot of people. Or call the people at AMEX Executive Centre who assist the Ombudsman 'with enquiries' on 02 9271 4767. In other words, go to the top and bypass call centres and myrewards people. Then post back here to update us with what you're told. Hopefully Amex people start singing from the same hymn book. Incidentally I got bonus points over recent days and Amex transferred them to my ff program.

Thanks Vet for providing an escalation point. I will be doing as above. (will keep this post informed on progress). I've read most of post on this forum, very useful information. But also disappointed with a number of post.

With regards to this AMEX promo, Obviously, everyones circumstance/dilemma is different (variables include: date enrolled, invitation or 'not', type of card, etc) - however, it seems the general issue, is that fact that the information and approach from AMEX is not good enough, very vague and unclear, as a result unhappy cardholders.

(dont want to step on any toes) Although, instead of whinging, complaining (many post also threaten AMEX via ACCC, Today Tonight, etc) with an exception with a very few, has the rest done anything further. Theres no point sitting on the sideline and watching as their can be no result that way.

** 'Walk the walk' or is it 'talk the walk' - you know what I mean.**

We should all vocie our concerns in a professional manner via correct channels (formal letter), in the end it may or may not get the result everyone expects/wants, but at least, we each did our best to keep these big boys (AMEX) as honest as possible.

We all just want clear answers AMEX - hello AMEX, are you there?

my history:
- joined myreward (5k per 5 transactions) promo online- no invitation
- join date: 19-Sept-08
- received 5000 x 3 = 15000 bonus points so far (hence no 10K/month max cap) - unless they decide to subtract.
- no further bonus as of 24-Sept-08
- wife called AMEX 3 times (different answers from different AMEX CSR)
1. AMEX CSR #1: u are capped as no invitation (10k/month max.)
2. AMEX CSR #2: u are capped as no invitation (10k/month max.) - only called again to confirm after reading this forum.
3. AMEX CSR #3: u are uncapped as enrolled prior to 20-sept-08 (amex CSR even provided a reference case# - which i know means nothing)

After reading more recent post, I continue to be disapointed and will be escalating issue as per Vet's information. I'm not happy with the fact the information provided to date is still inconsisstent (comparing our experience and experience of similar cardholders on the same boat as us). (cap or no cap - provide 1 answer please, AMEX)

(Personal thinking) Any of my actions are dependant of information at hand, regardless if it's related to spending or driving a car down the road. example: 'Driving down the road, you are notified that the road you usually go down is blocked, commonsense kicks in that you choose an alternative road beforehand to avoid congestion or deadend'. Same goes with my spending decision and habits, all depends on my available alernatives at the time.

I know not everyones going to agree with me, but i guess thats what makes the world go round, 'Each to their Own'

Anyone recruiting to form a campaign against AMEX dodgy dealing with this promo, count me in also.

BTW - forgive me for my spelling typos and grammar.

 

[zig]

Re: The targeted (Invited) group is the real looser.

Click on the user name, go to the profile and then click on user groups next to the name and add to the ignore list.

Remember though that doesnt help if someone quotes the user quoting the T&Cs for the 15th time ...

Thank you, thank you, thank you. I am pathetically grateful for this tip and hope now to be able to follow the thread without constant annoyance and irritation

 

[NSWhere]

For the record I was not advising people to ignore anyone - just advising the availability of a number of functions for forum members.

I don't put people on ignore as I enjoy the cut and thrust of educated debate on forums.

Apologies, I've edited the post.

I, however, now do put people on ignore for the same reason that you don't!

 

[Mal]

instead of whinging, complaining (many post also threaten AMEX via ACCC, Today Tonight, etc) with an exception with a very few, has the rest done anything further. Theres no point sitting on the sideline and watching as their can be no result that way.

Some of us are sitting back (although making some posts regarding the stupidity of Amex's actions) and waiting for Amex's next (or final) move. If they don't fulfil their obligations under the T&C's I signed up to, then I have ways that I will take things further looking for resolution. What they are I havn't fully decided about at the moment.

To me, this is a relatively smart move. Amex gave us conditions that we've followed, and can reasonably expect are correct until told otherwise by Amex. No use in making frivolous complaints to Govt bodies or law firms until you know the damage Amex has caused to you from their actions and can correctly quantify your complaint.

For those who feel unfairly capped etc, then do what you feel is right!

 

[oz_mark]

Some of us are sitting back (although making some posts regarding the stupidity of Amex's actions) and waiting for Amex's next (or final) move. If they don't fulfil their obligations under the T&C's I signed up to, then I have ways that I will take things further looking for resolution. What they are I havn't fully decided about at the moment.

To me, this is a relatively smart move. Amex gave us conditions that we've followed, and can reasonably expect are correct until told otherwise by Amex. No use in making frivolous complaints to Govt bodies or law firms until you know the damage Amex has caused to you from their actions and can correctly quantify your complaint.

For those who feel unfairly capped etc, then do what you feel is right!

I for one am sitting back at the moment. While I haven't receieved any points yet, I am not sure I have much of a complaint till after the 8-10 week period has elapsed. I know what I should get, just a matter for me of waiting to see what I do get. If it's not what I expect, well, I can deal with it then.

At the moment, as I have not received anything from Amex to the contrary, I take it that I am signed up for what was offered. Reading the posts here makes me alert, but not alarmed!

 

[deploy]

Some of us are sitting back (although making some posts regarding the stupidity of Amex's actions) and waiting for Amex's next (or final) move. If they don't fulfil their obligations under the T&C's I signed up to, then I have ways that I will take things further looking for resolution. What they are I havn't fully decided about at the moment.

To me, this is a relatively smart move. Amex gave us conditions that we've followed, and can reasonably expect are correct until told otherwise by Amex. No use in making frivolous complaints to Govt bodies or law firms until you know the damage Amex has caused to you from their actions and can correctly quantify your complaint.

For those who feel unfairly capped etc, then do what you feel is right!

Point taken - I guess my original T&Cs stipulates that the bonus points takes 8-10 weeks to be received (i received 15k bonus points), hence thats why i raised questions after not receiving anymore. (I dont have an issue with that, if that's the case).

For those who feel unfairly capped etc

It's not the fact that its 'capped' or 'not capped'. I would prefer if they came out and advised me that I was capped officially. I can live with that. What disapoint me, AMEX seems to be playing games. My deision will all depend on the information at hand - and atm - there is no 1 consistent correct information

waiting for Amex's next (or final) move

Guessing here: I guess AMEX may think its more efficient, as a lot of cardholders like yourself will hold out and be more conservative with the available options - by that time the boat has long sailed.

Information, Information, ones action are a result of 'information' provided. The lack of information, there can be no act.

 

[vet]

Deploy, I'm in a quandry about involving the ombudsman at least for now. I'd like certainty now, and frankly waiting 3 months to involve regulators means a final protracted settlement is delayed by 3 months. Any delay could adversely hurt families' holiday plans for 2009 or 2010. And families could now join Earth's 20,000 bonus and get $1/3pt promo with Qantas (and Virgin/Velocity should be leaning on Amex too, imo, for pushing new customers back to the other banks and Qantas).

So should I ask the ombudsman, now, to force clarification and, if need be, ask ASIC to extract an enforcecable undertaking. Both I suspect would ultimately decide the pre 20th group are 'in' whether invited or not, and the post suspension date group are on terms as invented on the actual time and day they joined by phone, net or postcard. I think too the regulators would tell Amex it is stuck with rewarding 'abusers' - its ambiguities encouraged, apparently with income from processing fees for $1 pays, brought on a very foreseeable rush for points with tactics Amex surely anticipated (frankly Amex should with-hold the brain trust's Xmas Bonuses, unless of course the profits from the stampeding 'abusers' made Amex richer on purpose).

Or does one just go ahead with Amex in silence and run up points in amounts worth complaining for free about before the terms change in the mail. And then go hammer and tongs at them for a zillion points thru regulators. Or do I thank virgin/velocity for the free flight, go back to the security of my old card and Qantas, and run up 10 $4 coffees per month x 3 months on amex. $120 for 30k of points isn't a bad punt for a return flight to say Christchurch. I just don't know. So eenie meanie minie moe ...

 

[straitman]

Deploy, I'm in a quandry about involving the ombudsman at least for now. I'd like certainty now, and frankly waiting 3 months to involve regulators means a final protracted settlement is delayed by 3 months. Any delay could adversely hurt families' holiday plans for 2009 or 2010. And families could now join Earth's 20,000 bonus and get $1/3pt promo with Qantas (and Virgin/Velocity should be leaning on Amex too, imo, for pushing new customers back to the other banks and Qantas).

So should I ask the ombudsman, now, to force clarification and, if need be, ask ASIC to extract an enforcecable undertaking. Both I suspect would ultimately decide the pre 20th group are 'in' whether invited or not, and the post suspension date group are on terms as invented on the actual time and day they joined by phone, net or postcard. I think too the regulators would tell Amex it is stuck with rewarding 'abusers' - its ambiguities encouraged, apparently with income from processing fees for $1 pays, brought on a very foreseeable rush for points with tactics Amex surely anticipated (frankly Amex should with-hold the brain trust's Xmas Bonuses, unless of course the profits from the stampeding 'abusers' made Amex richer on purpose).

Or does one just go ahead with Amex in silence and run up points in amounts worth complaining for free about before the terms change in the mail. And then go hammer and tongs at them for a zillion points thru regulators. Or do I thank virgin/velocity for the free flight, go back to the security of my old card and Qantas, and run up 10 $4 coffees per month x 3 months on amex. $120 for 30k of points isn't a bad punt for a return flight to say Christchurch. I just don't know. So eenie meanie minie moe ...

vet,

A little layout would make this readable. Thankfully, unlike some others here you have have managed some fairly reasonable grammar and punctuation.

 

[LDJordan]

Re: Has anyone received a Myreward Invitation card?

if it helps to keep you quiet... no problem




*** All personal information, barcode and promo code removed.

haha, my card doesn't have Sydney logo, have a kanganroo instead

 

[oz_mark]

Re: Has anyone received a Myreward Invitation card?

haha, my card doesn't have Sydney logo, have a kanganroo instead

Mine has a tram

 

[Skoogle]

Re: Has anyone received a Myreward Invitation card?

Mine has a tram

That would support the idea of people being targeted based on geography.

 

[Mal]

Re: Has anyone received a Myreward Invitation card?

Mine has a tram

Kinda fitting. The promo has run off the rails for Amex

For the Kangaroo - THe promo has hopped off into trouble.

For the Sydney one ... well it seems to be a bridge to nowhere good for Amex!