10,000 bonus points per 20 transactions

[oz_mark]

Re: Look at the results of this promotion

What about people who want to make 40K points without splitting their shopping. I had around 10 transactions today without even trying. I paid twice in DJ's - which what I normally do and I expect that to earn in line with the promotion.

I just wonder if 40K points is what they will let by, and if you get more than 40K points your account will get a looking at, just to check that things look ok. I can't imagine that a handful of tranactions at DJ's is going to set off alarms, but a whole string of Telstra ones might (for example)

 

[rodgerbranch]

Spending Pattern

So what ? Have you seen the postcard sent out to people ? If not its on the very first post in this thread.

My spending pattern is nothing like that example so that is irrelavant to me and to probably most other people on here.

I dont think Amex has to make their offer to suit your or anyone else spending patern... It is a promotion an they put the rules and also have the right by law to chage them if abuse is detected or missprint happened.


The example purchases shown relate to transactions that cost over $50

In the section named SEE HOW YOUR MONTHLY SPENDING CAN BRING YOU BONUS POINTS

Eg 4 x Shopping (1 per week) 4 x Petrol (1 per week) Monthly Phone Bill etc

Keep an eye on that example Cos I think the final Fix and explanation on how we got the interpretation of the promo wrong will come from that Example...

 

[skeltonl]

Re: Keep Dreaming... But dont Go crazy

Capping based on prior history would be self defeating for them.

Surely their objective is to INCREASE the use of the card.

Yes of course it was BUT that was before people who didn't get sent a postcard managed to register or the antics of the infamous mushroom man (with is plan to buy one mushroom at a time) entered the equation. At this point in time AMEX have to look at the best option to get out of this PR nightmare

The best they can hope for is to minimise their financial exposure and get a solution that is at least justifiable and 40,000 points just doesn't cut it, Its my belief that if they gave you a cap based on previous spending they can at least say

"Oh were so sorry but all those other people ruined it for you (always try and find another person to paint negatively when faced with a PR stuff up) we have given you what you would have got based on your normal spending as that seemed the only fair thing to do".

P.S. if any AMEX employees are reading this I am available for hire on a consulting basis - having worked in a federal Minister's office I know all about managing stuff ups and public perception. PM me

 

[oz_mark]

Re: Keep Dreaming... But dont Go crazy

P.S. if any AMEX employees are reading this I am available for hire on a consulting basis - having worked in a federal Minister's office I know all about managing stuff ups and public perception. PM me

A spin doctor walks among us

 

[PaulZ]

Re: Keep Dreaming... But dont Go crazy

Yes of course it was BUT that was before people who didn't get sent a postcard managed to register or the antics of the infamous mushroom man (with is plan to buy one mushroom at a time) entered the equation. At this point in time AMEX have to look at the best option to get out of this PR nightmare

Don't forget that the offer was publicly advertised to ALL on their own website...

 

[simongr]

Re: Keep Dreaming... But dont Go crazy

Don't forget that the offer was publicly advertised to ALL on their own website...

Yup - and it was the "best" offer advertised - although not everyone could see it...

 

[rodgerbranch]

What ?

Yes of course it was BUT that was before people who didn't get sent a postcard managed to register or the antics of the infamous mushroom man (with is plan to buy one mushroom at a time) entered the equation. At this point in time AMEX have to look at the best option to get out of this PR nightmare

The best they can hope for is to minimise their financial exposure and get a solution that is at least justifiable and 40,000 points just doesn't cut it, Its my belief that if they gave you a cap based on previous spending they can at least say

"Oh were so sorry but all those other people ruined it for you (always try and find another person to paint negatively when faced with a PR stuff up) we have given you what you would have got based on your normal spending as that seemed the only fair thing to do".

P.S. if any AMEX employees are reading this I am available for hire on a consulting basis - having worked in a federal Minister's office I know all about managing stuff ups and public perception. PM me

What?
Was that a prayer to Amex to allow you to keep getting unlimited points according to your specific situation or what?
I am sure every one can find a specific reason why they should be the onlyones allowed to be allowed to earn unlimited pints... but be realistic We are talking about a reward promotion that could see Customers trying to make 1000's of dollars in rewards for near nothing... The Caps and max min spending limits are a must, to make it a credible promotion... other ways other things may hapen... Qantas could pull the plug saying "NO way I am going to issue 1000's of free tickets to these people because of membership abuse (it must be in their terms and conditions)" or the other Rewards providers doing the same.... It is better to know for sure you will get something st the end of the promo rather than saying I want my 1,000,000 points and then find out they are invalid.

 

[simongr]

Re: What ?

Qantas could pull the plug saying "NO way I am going to issue 1000's of free tickets to these people because of membership abuse (it must be in their terms and conditions)" or the other Rewards providers doing the same.... It is better to know for sure you will get something st the end of the promo rather than saying I want my 1,000,000 points and then find out they are invalid.

What on earth has this to do with Qantas? QF will sell QFF points to Amex at an agreed rate - in fact in Amex have a massive increase in buying of points from QFF as a result of this - that is a good thing for QF.

And who says these points are going to QF? Mine are going to SPG and potentially Virgin Atlantic.

 

[skeltonl]

Re: Keep Dreaming... But dont Go crazy

Don't forget that the offer was publicly advertised to ALL on their own website...

When you say publicly advertised to ALL on their own website - is that a link from a general page on the AMEX website OR an address that people found through reading an Internet forum. There is a difference and would be a point of contention in any legal dispute over this.

 

[oz_mark]

Re: What ?

What?
Qantas could pull the plug saying "NO way I am going to issue 1000's of free tickets to these people because of membership abuse (it must be in their terms and conditions)" or the other Rewards providers doing the same.... It is better to know for sure you will get something st the end of the promo rather than saying I want my 1,000,000 points and then find out they are invalid.

Qantas would't care, they are getting paid for their points or whatever by Amex. The cost of this promotion is solely an Amex marketing one.

 

[PaulZ]

Re: Keep Dreaming... But dont Go crazy

When you say publicly advertised to ALL on their own website - is that a link from a general page on the AMEX website OR an address that people found through reading an Internet forum. There is a difference and would be a point of contention in any legal dispute over this.

When i went to the main AMEX page, it was one of the 5-6 tabs on the right hand side of the screen... the 5-6 offers change everytime you go to that page.

Fortunately another user (serfty?) took a screen shot earlier on in this thread.

 

[simongr]

Re: Keep Dreaming... But dont Go crazy

When you say publicly advertised to ALL on their own website - is that a link from a general page on the AMEX website OR an address that people found through reading an Internet forum. There is a difference and would be a point of contention in any legal dispute over this.

I posted a screen dump of the main login page for Amex that I use to access my Amex account and it was there. A link then took you to the promo itself.

 

[PaulZ]

Re: What ?

What?
Was that a prayer to Amex to allow you to keep getting unlimited points according to your specific situation or what?
I am sure every one can find a specific reason why they should be the onlyones allowed to be allowed to earn unlimited pints... but be realistic We are talking about a reward promotion that could see Customers trying to make 1000's of dollars in rewards for near nothing...

So what? The only person you can blame is AMEX! They could have put conditions on this offer they didn't... So stop rambling about the same thing...

The Caps and max min spending limits are a must, to make it a credible promotion...

Caps don't make it a credible promotion...

The fact that AMEX created the promotion... sent out the postcards and put it on their website makes it credible

 

[skeltonl]

Re: What ?

What?
Was that a prayer to Amex to allow you to keep getting unlimited points according to your specific situation or what?
I am sure every one can find a specific reason why they should be the onlyones allowed to be allowed to earn unlimited pints.

Alas my friend you may have misinterpreted my post - I am not a member of the AMEX promised me unlimited points and I should be able to accrue 1 million or more points faction on this thread (though I do love a good factional dispute - takes me back to my days in the Union movement).

HOWEVER I believe that 40,000 points is just not going to cut it as an acceptable limit to ordinary normal people (unlike those of us who are so points obsessed that we are reading a forum like this).

People who received a postcard like me would have had a reasonable (note the term reasonable you will hear it quite often if this goes to court) expectation that they would have been able to receive at least the amount of bonus points based on their previous spending in a similar period.

In summary yes AMEX is going to cap this but is the cap going to be be one that is publicly justifiable.

 

[simongr]

Re: What ?

People who received a postcard like me would have had a reasonable (note the term reasonable you will hear it quite often if this goes to court) expectation that they would have been able to receive at least the amount of bonus points based on their previous spending in a similar period.

Just to take a tad of hyperbole out - why is this going to court? Promotion announced, evidence of no cap in this thread and points posting.

Hopefully this wont turn out like the Hoover free flights promo

And at the moment I honesty believe that it wont

 

[beardoc]

Re: Keep Dreaming... But dont Go crazy

When you say publicly advertised to ALL on their own website - is that a link from a general page on the AMEX website OR an address that people found through reading an Internet forum. There is a difference and would be a point of contention in any legal dispute over this.

As simongr mentioned, there was a link on the main page of the American Express site. I would say that's publicly available.

In case you missed it, here's the link: http://www.frequentflyer.com.au/com...000-bonus-points-per-14628-24.html#post190883

 

[oz_mark]

Re: What ?

HOWEVER I believe that 40,000 points is just not going to cut it as an acceptable limit to ordinary normal people (unlike those of us who are so points obsessed that we are reading a forum like this.

People who received a postcard like me would have had a reasonable (note the term reasonable you will hear it quite often if this goes to court) expectation that they would have been able to receive at least the amount of bonus points based on their previous spending in a similar period.

In summary yes AMEX is going to cap this but is the cap going to be be one that is publicly justifiable.

I am not sure that there will be a hard and fast cap, more an audit of accounts that look like excessive thngs hav happened. You could easily set the cut-off at 40,000 points and we'll take a look, or it could be if you more than double the transactions that you previously did. They could do that without telling anyone.

Or they can change the terms of the promotion (e.g. a cap as has been discussed). Nothing stopping them doing that, except that it can be problematic if there is a retrospective element to it.

My view is that they will likely just do audits of accounts. If they do head down the change of terms path, then not much we can do till we are officially advised of such

 

[lovestotravel]

Re: Spending Pattern

I dont think Amex has to make their offer to suit your or anyone else spending patern... It is a promotion an they put the rules and also have the right by law to chage them if abuse is detected or missprint happened.


The example purchases shown relate to transactions that cost over $50

In the section named SEE HOW YOUR MONTHLY SPENDING CAN BRING YOU BONUS POINTS

Eg 4 x Shopping (1 per week) 4 x Petrol (1 per week) Monthly Phone Bill etc

Keep an eye on that example Cos I think the final Fix and explanation on how we got the interpretation of the promo wrong will come from that Example...

Ummm, I am not even going to try to explain it again to you!

The promo was made quite clear in that "THERE IS NO LIMIT TO THE NUMBER OF BONUS POINTS YOU CAN EARN"

 

[skeltonl]

Re: Keep Dreaming... But dont Go crazy

I posted a screen dump of the main login page for AMEX that I use to access my Amex account and it was there. A link then took you to the promo itself.

WOW well there you go - I thought it was generous for a multinational when Luisa said they would honour all registrations whether it was through a postcard or not. I guess the link isn't there any more is it?

When I rang to confirm the bad news on the 40,000 points cap they told me they are only accepting registrations from people who received the card now and the CS rep said he had already received a few angry calls from people trying to register.

 

[skeltonl]

Re: What ?

Or they can change the terms of the promotion (e.g. a cap as has been discussed). Nothing stopping them doing that, except that it can be problematic if there is a retrospective element to it.

My view is that they will likely just do audits of accounts. If they do head down the change of terms path, then not much we can do till we are officially advised of such

I think you have made a really good point about the retrospective element. Most legislation nowadays requires a change in conditions to take effect two days (to allow for postage) after notification.