So recently I transferred 100,000 points from my AMEX Velocity Platinum card to my Velocity account, and did not receive the 15% bonus.
I contacted Velocity to enquire, and they said they will follow up with AMEX and get back to me. A few hours later I hawd a call back from Velocity, who had been in touch with AMEX. AMEX informed them that the Velocity Platinum card is a Velocity Partner card and is excluded from the bonus.
Now, when I check the "
Learn More" page of the promo, under "Who are the participating partners", it states:
- Australian American Express Card Members, including David Jones American Express Card Members enrolled in the Membership Rewards program (this offer excludes American Express New Zealand Card Members)
And then the terms and conditions also outline who the offer is available from (see below, bolded the AMEX section.
To be honest, as far as I'm concerned I'm an Australian American Express Card Member, and there is nothing in the ToC that seem to exclude the Velocity Platinum card.
Worth chasing up for 15k points, or do people think it will be a dead end?
The 15% bonus Velocity Points offer is only available for points transfers from ANZ Rewards accounts, ANZ Business Rewards accounts, Citibank Citi Rewards accounts, Diners Club Reward accounts, Bank of Queensland Q Rewards accounts (Platinum credit card holders only), Suncorp Bank Rewards accounts, Card Services Rewards Accounts, HSBC Rewards accounts (Platinum and Premier credit card holders only), NAB Rewards accounts,
Australian American Express Card Members, including David Jones American Express Card Members enrolled in the Membership Rewards program (this offer excludes American Express New Zealand Card Members), flybuys, Le Club AccorHotels, Choice Privileges, Hilton Honors, IHG® Rewards Club, Shangri-La Golden Circle and Starwood Preferred Guest (Participating Partners).