28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/14]

[N860CR]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

Looks like someone has gotten my card details. Ironically, I received a fraud alert this morning which related to Jnr's supplementary card, which has all been cleared up. So I decided to check the balance on the account this afternoon, wondering how much credit is left after Jnr booking up flights & accommodation for her upcoming trip in August. You know in the online transaction list how they have the recent transactions in the grey area, which are pending approval? Well, the first transaction listed there states "TODAY" with my name on it, with the amount of $4,321.09 :shock:. So I phone the Fraud Alert team at GE, and the only thing they could tell me about the transaction is that it was a mail order/online purchase done today at 2:16pm.

Card is now cancelled :evil:

I haven't been o/s since November 2014, but I have made several reservations over the past couple of months for o/s May in travel. It will be interesting to see the origin of the transaction, although I do realise the card details could have been passed elsewhere in the world.

The moral of the story - be vigilant.

That's almost exactly the cost of 160K AA points under the current promo. Sure you didn't let your card number slip to somebody here

 

[travelislife]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

Looks like someone has gotten my card details. Ironically, I received a fraud alert this morning which related to Jnr's supplementary card, which has all been cleared up. So I decided to check the balance on the account this afternoon, wondering how much credit is left after Jnr booking up flights & accommodation for her upcoming trip in August. You know in the online transaction list how they have the recent transactions in the grey area, which are pending approval? Well, the first transaction listed there states "TODAY" with my name on it, with the amount of $4,321.09 :shock:. So I phone the Fraud Alert team at GE, and the only thing they could tell me about the transaction is that it was a mail order/online purchase done today at 2:16pm.

Card is now cancelled :evil:

I haven't been o/s since November 2014, but I have made several reservations over the past couple of months for o/s May in travel. It will be interesting to see the origin of the transaction, although I do realise the card details could have been passed elsewhere in the world.

The moral of the story - be vigilant.

I have just had a fraud as well. Haven't used the card since January and just got a statement with $1500 on it! Used by someone in Canada, not sure the merchant, they are chasing it up now.

 

[robd]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

I have just had a fraud as well. Haven't used the card since January and just got a statement with $1500 on it! Used by someone in Canada, not sure the merchant, they are chasing it up now.

I noted another transaction on the 12th April for $23 odd which I don't recall doing. Again, the GE guy couldn't tell me any details apart from the fact that the transaction had been approved. This transaction was still in the grey area of the transactions. I'm thinking maybe this was the "test" transaction before the big one.

Why does it take so long for the information to be provided in the account? All my other credit cards list the purchase details about 24 hrs +/-.

 

[get me outta here]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

All the time handling enquires, cancellations, reissues etc must be costing 28D a lot of admin and 'time' time for not a lot of local spending.

 

[robd]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

Looks like someone has gotten my card details. Ironically, I received a fraud alert this morning which related to Jnr's supplementary card, which has all been cleared up. So I decided to check the balance on the account this afternoon, wondering how much credit is left after Jnr booking up flights & accommodation for her upcoming trip in August. You know in the online transaction list how they have the recent transactions in the grey area, which are pending approval? Well, the first transaction listed there states "TODAY" with my name on it, with the amount of $4,321.09 :shock:. So I phone the Fraud Alert team at GE, and the only thing they could tell me about the transaction is that it was a mail order/online purchase done today at 2:16pm.

Card is now cancelled :evil:

I haven't been o/s since November 2014, but I have made several reservations over the past couple of months for o/s May in travel. It will be interesting to see the origin of the transaction, although I do realise the card details could have been passed elsewhere in the world.

The moral of the story - be vigilant.

Finally got the details from GE --

That's almost exactly the cost of 160K AA points under the current promo. Sure you didn't let your card number slip to somebody here

Hmmm... sure looks like an FFer.

 

[MEL_Traveller]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

Finally got the details from GE --
View attachment 46818



Hmmm... sure looks like an FFer.

014 is Air Canada ticket stock... so it rather looks like you have a couple of ticket numbers there! If this wasn't your purchase you should be able to have air canadia retrieve the information for the full details of who purchased it. (although I suspect for privacy reasons you may need to jump through some hoops!)

 

[robd]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

014 is Air Canada ticket stock... so it rather looks like you have a couple of ticket numbers there! You should be able to have air canadia retrieve the information for the full details of who purchased it.

You would think this would be an easy recovery, but who knows? My phone call to GE Fraud was only 15 or so minutes after the transaction occurred.

I've never been to Canada, but it's on my list

 

[MEL_Traveller]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

You would think this would be an easy recovery, but who knows? My phone call to GE Fraud was only 15 or so minutes after the transaction occurred.

I've never been to Canada, but it's on my list

you'll get your money back - that's not a concern - it's just a matter of how long it takes (although you should get a temporary credit in the meantime).

I guess GE fraud will do the chasing... it was just a case of whether or not you wanted a 'sticky' to see who had been using your card. Any airline can retrieve a booking via ticket number alone (and in some cases even just by credit card number).

 

[robd]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

you'll get your money back - that's not a concern - it's just a matter of how long it takes (although you should get a temporary credit in the meantime).

I guess GE fraud will do the chasing... it was just a case of whether or not you wanted a 'sticky' to see who had been using your card. Any airline can retrieve a booking via ticket number alone (and in some cases even just by credit card number).

I'll give it a couple of weeks and if it hasn't been resolved then I'll follow up, mainly for the loss of potential spending. I'm off to Europe mid May, and that's a big chunk of credit to lose, particularly if hotels hold some funds. Of course I have other cards that I can use, but the less cards I use, the less chance of fraud (I guess).

 

[MEL_Traveller]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

I'll give it a couple of weeks and if it hasn't been resolved then I'll follow up, mainly for the loss of potential spending. I'm off to Europe mid May, and that's a big chunk of credit to lose, particularly if hotels hold some funds. Of course I have other cards that I can use, but the less cards I use, the less chance of fraud (I guess).

haven't they given you a temporary credit for the whole amount? that should be available for spending during the investigation.

 

[robd]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

haven't they given you a temporary credit for the whole amount? that should be available for spending during the investigation.

No. Should they automatically or do I need to request this?

 

[MEL_Traveller]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

No. Should they automatically or do I need to request this?

apologies if my experience is out of date! i would have thought they would have proactively offered this... but maybe they don't anymore? last time I had a fraudulent transaction (which was a while ago) they simply reversed it with a temporary credit... so that no interest accrues. the account went back to zero, and I had all my interest free periods etc.

maybe cards do it differently these days? I haven't read the 28 degrees terms and conditions lately... but maybe it wouldn't hurt to call them and ask?

 

[Alanslegal]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

I guess GE fraud will do the chasing... it was just a case of whether or not you wanted a 'sticky' to see who had been using your card. Any airline can retrieve a booking via ticket number alone (and in some cases even just by credit card number).

Maybe use ticket number and credit card number to retrieve the booking online?

 

[MEL_Traveller]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

Maybe use ticket number and credit card number to retrieve the booking online?

credit card won't retrieve on line (that I know of), but the potential problem with the ticket number alone is that it may not match with the name in the ticket... so won't be able to access the booking. (unless the fraudster used the same name as the card!)

 

[robd]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

credit card won't retrieve on line (that I know of), but the potential problem with the ticket number alone is that it may not match with the name in the ticket... so won't be able to access the booking. (unless the fraudster used the same name as the card!)

Is it possible to look up with just the ticket number and name? The Air Canada site wants the booking ref, not ticket number.

 

[MEL_Traveller]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

Is it possible to look up with just the ticket number and name? The Air Canada site wants the booking ref, not ticket number.

it depends on the airline... some allow ticket number or booking reference. but either way, they will want the name of the passenger, which could the the tricky bit.

if you call air Canadia they can search it by ticket number alone. that will bring up the booking, and the name of the travelling passenger (which if it's not you air Canadia will want to verify details for privacy reasons)

 

[travelislife]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

Finally got the details from GE --
View attachment 46818



Hmmm... sure looks like an FFer.

The fraud on mine was from the exact same merchant!

 

[robd]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

The fraud on mine was from the exact same merchant!

That's too weird.

My recent use of the card has been with Amoma, Orbitz, Hostelworld, Aegean Airlines, Easyjet, Air France.

 

[travelislife]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

That's too weird.

My recent use of the card has been with Amoma, Orbitz, Hostelworld, Aegean Airlines, Easyjet, Air France.

They could have just been using and testing some data mining software or something to get card numbers based on the first 8 digits being the same for 28 degrees cards. I haven't used any of those merchants recently.

 

[robd]

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

They could have just been using and testing some data mining software or something to get card numbers based on the first 8 digits being the same for 28 degrees cards. I haven't used any of those merchants recently.

Well, that's a bit reassuring.