5,000 bonus points each on up to 3 international Qantas Hotels bookings (book by 5/8/24)

Hmmm
They can’t even pay out all the 5,000 points for the first offer
Mind you overnight one of my 9 points per $ spend did arrive but that was in the “ordinary” course of 4 weeks later
Yes there is the pain aspect of it as well! But it does help with keeping points club for another year without needing to churn credit cards.
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8 weeks and 1 day, sent in my second request for missing points
please let us know how you go and how long it takes - I've got one more to claim for as well but I can't do that until about the 20th of October.
 
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They emailed back and said they were already credited on the 30th August (which I’m pretty confident they weren’t but lo and behold they are now in my activity statement). The fact the previous CS rep said 6-8 weeks implies to me it wasn’t visible that end either. However the 5k is still missing
Have emailed again
 
They emailed back and said they were already credited on the 30th August (which I’m pretty confident they weren’t but lo and behold they are now in my activity statement). The fact the previous CS rep said 6-8 weeks implies to me it wasn’t visible that end either. However the 5k is still missing
Have emailed again
I received a similar "they were already credited" email when I emailed for about the third time jumping through hoops trying to get my MU flight credited - and the points had magically just appeared in my account. The cough you have to go through to get points credited is ridiculous.
 
My Qantas Hotels points and Points Club bonus points for my third stay under the 5000 bonus points promo have landed from my stay 28-30 August in the USA. Still waiting for the 5000 bonus points for this stay, but am expecting to see them ion the next few days if the system is not broken .... hmm, we are talking about Qantas IT systems, so I am not going to be holding my breath.
 
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They emailed back and said they were already credited on the 30th August (which I’m pretty confident they weren’t but lo and behold they are now in my activity statement). The fact the previous CS rep said 6-8 weeks implies to me it wasn’t visible that end either. However the 5k is still missing
Have emailed again

Most of the emails from freq flyer seem to come from the Philippines with associated poor engrish (some of the emails I’ve received are downright embarrassing… “spirit of Australia”!). The Filipinos tend to use “already” incorrectly. It will generally mean “I’ve just done this for you”.
 
My Qantas Hotels points and Points Club bonus points for my third stay under the 5000 bonus points promo have landed from my stay 28-30 August in the USA. Still waiting for the 5000 bonus points for this stay, but am expecting to see them ion the next few days if the system is not broken .... hmm, we are talking about Qantas IT systems, so I am not going to be holding my breath.
I got that but not the 5000 pts bonus...when I queried it they said I had to wait 8 weeks after checkout...got the 1st 2 5000 pts well within that time frame...will fire back a reply on Mon when the 8 weeks are up!
 

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