Accor Plus Membership Discussion

[andye]

Just signed up for Accor Plus through the Indonesian website. I put in my Melbourne address and the payment went through, but my application wasn't processed for about 4 days. I called them but they asked for an Indonesian address instead, luckily I have family residing in Jakarta.

On another note, just curious if anyone can share how to you use the 50% off dining discount. Is it just as simple as showing the digital membership card through Accor app during payment?

Physical or digital card has worked fine for me.

 

[xhiver]

Physical or digital card has worked fine for me.

Thanks! Sounds simple enough. Is this something that need to be mentioned when booking for a dine-in? Just in case if it ever gets rejected by the participating restaurants.

 

[oz_mark]

Thanks! Sounds simple enough. Is this something that need to be mentioned when booking for a dine-in? Just in case if it ever gets rejected by the participating restaurants.

You can confirm with that at booking they take the card. Normally they will want to see it when they are preparing the bill, and may want to take the card number down.

 

[kangarooflyer88]

Hey All,

I've been contemplating signing up for the Accor Plus program and paying corresponding annual fee but am on the fence about whether it would provide me with enough value, so thought I'd share my travel experiences this year (and what's planned for the next 6 months) to get a better sense of whether it's worth me bite the bullet and sign up for this program.

This membership year, I will have stayed at Accor properties a total of 32 times, all of which were in Australia (and therefore the APAC region Plus targets). I'd say I'm spending roughly $110/night at these properties staying mostly at Ibis and Mantra brands. Towards the end of this year and certainly next year I'll be travelling more for conferences and what not, particularly in North America and Europe where Accor doesn't have much of a presence nor do the hotels in those regions participate in such a program. In terms of hotel loyalty, I generally go with whatever is cheapest, if that's an Accor fine, but sometimes I can find a good deal at a Marriott or (heaven forbid) Choice hotel. Presently I have Gold status with Marriott and Hilton, Silver with Accor but that will likely be upgraded to Gold by the end of the year.

I can certainly see value in the free night offered to members so that easily takes $110 off the sign up cost but wonder how much of a savings I'd expect to find with red hot deals and the 10% guaranteed discount they claim. I suppose the other wild card for me is the dining discount. I haven't seen what in hotel restaurant dining is like at Accor properties in Australia but if that 25% discount applies, that may represent better value than the Hungry Jacks or Macca's combo I normally get when travelling domestically!

Appreciate your thoughts on this.

Cheers,

RooFlyer88

 

[sudoer]

Towards the end of this year and certainly next year I'll be travelling more for conferences and what not, particularly in North America and Europe where Accor doesn't have much of a presence nor do the hotels in those regions participate in such a program.

Accor, being a French company, has a huge presence throughout Europe.

I can certainly see value in the free night offered to members so that easily takes $110 off the sign up cost but wonder how much of a savings I'd expect to find with red hot deals and the 10% guaranteed discount they claim.

You should be able to extract quite a bit more value than $110. I've got a Stay Plus night booked at SO Singapore this week worth roughly $250. Red Hot Deals can provide very good value (at least in Australia and Asia - I haven't booked any in Europe) and the availability is usually pretty good. If you're going to a city which is serviced by 5+ Accor properties, chances are at least one of them will have a decent deal.

I suppose the other wild card for me is the dining discount. I haven't seen what in hotel restaurant dining is like at Accor properties in Australia but if that 25% discount applies, that may represent better value than the Hungry Jacks or Macca's combo I normally get when travelling domestically!

The quality of hotel dining varies quite a bit, if you're planning to dine in it's worth researching in advance. The restaurant menus are usually available online. Also just calling out that this benefit is only applicable in APAC.

Another benefit which doesn't get talked about much is the Member for a Day vouchers. You get three each year and can either give them to friends & family for their own stays, or take 8 friends out for a half-price dinner.

 

[kangarooflyer88]

You should be able to extract quite a bit more value than $110. I've got a Stay Plus night booked at SO Singapore this week worth roughly $250. Red Hot Deals can provide very good value (at least in Australia and Asia - I haven't booked any in Europe) and the availability is usually pretty good. If you're going to a city which is serviced by 5+ Accor properties, chances are at least one of them will have a decent deal.

Yeah generally with these "free" hotel offers I receive from credit cards, I try to find an expensive hotel and book that for just the night. For instance, in 2018 I booked the AC Hotel Time Square in New York on NYE to see the ball drop. Rack rate was $1,000 USD/night which makes the $129 annual fee on my Bonvoy card worth it!

As for the dining, I guess I'll take a look at the hotels I've got booked in the coming months to see what the menus look like and whether that discount is worth (and whether they're on the exception list). As for the dining credit, does one need to have a night booked at the hotel to use that benefit or can they use it at a hotel restaurant anytime?

Thanks for the heads up on the member a day voucher which could be useful, particularly if I have relatives visiting from time to time now that the borders have reopened.

One question I forgot to ask is whether one earns elite stay nights, points (Accor and QF) are earned when booking a red hot deal or other such discounted stay with Accor Plus? At this point I doubt I'll ever get above Gold status given how diversified I am on hotel stays but would be nice to know.

-RooFlyer88

 

[sudoer]

One question I forgot to ask is whether one earns elite stay nights, points (Accor and QF) are earned when booking a red hot deal or other such discounted stay with Accor Plus? At this point I doubt I'll ever get above Gold status given how diversified I am on hotel stays but would be nice to know.

Yep, you earn full points & status nights on the discounted rates. I believe you also earn status nights for the Stay Plus night benefit as long as you charge something to the room or use it as part of a multi-night stay.

 

[andye]

....As for the dining, I guess I'll take a look at the hotels I've got booked in the coming months to see what the menus look like and whether that discount is worth (and whether they're on the exception list). As for the dining credit, does one need to have a night booked at the hotel to use that benefit or can they use it at a hotel restaurant anytime?.

-RooFlyer88

The dining credit can be used whether you are staying or not. Frequently use it locally at Manly Novotel and have had good meals at Sofitel Darling Harbour and Cairns Pullman Reef amongst others

 

[sudoer]

The dining credit can be used whether you are staying or not. Frequently use it locally at Manly Novotel and have had good meals at Sofitel Darling Harbour and Cairns Pullman Reef amongst others

Yep, if in Sydney, Tayim at the Harbour Rocks Hotel and Bacar at Pullman Olympic Park are also pretty good options.

 

[kangarooflyer88]

Hey all,
Well, I decided to bite the bullet and enrol in Accor Plus. One of the main reasons I decided to do so was they currently have an offer where you can stay 2 nights at the Ibis Newcastle for 215 AUD now through end of November, which would be perfect for the AFF meeting in October. However, when I go to login and book the offer the price is displayed as €215:


It would seem to me that someone at Accor Plus made an error entering in the price and used the € currency instead of AUD. Any ideas on how I can get Accor to honour this rate? Is there a phone number or email I can call to get this corrected or at the very least the rate booked?

Cheers,

RooFlyer88

 

[sudoer]

Is there a phone number or email I can call to get this corrected or at the very least the rate booked?

Accor Plus phone support should be able to help with this:

https://accorplushelp.zendesk.com/hc/en-au/articles/360041438133-How-do-I-contact-Member-Services-

 

[oz_mark]

It's not what I see

 

[ksthommo]

Make sure you are logged in kangarooflyer88, the price on the screenshot is the general rate, not the Accor Plus rate.

 

[kangarooflyer88]

I am signed in and when I select those dates (Oct 21-23) this is the rate I'm presented:

-RooFlyer88

 

[FlyingFiona]

Maybe because everyone's searching those dates now to help you but this is the rate I'm getting (I'm also an AP member).

 

[FlyingFiona]

Oh, curious, if I go through the AP page and not the standard Accor page this is the rate it gives me. I was of the understanding that if I booked any Accor hotel through the standard page it would recognise my AP membership and give me the appropriate rate. Guess not. Won't be making that mistake again.
(Still not close to $215 though, unfortunately for you. I haven't found those offers tend to show up on weekend dates.)

 

[SYD]

I received an eMail from QBR:
SYD, enjoy up to 50% off hotel stays on your next business trip

Basically in invite to sign up for an Accor Plus Business Explorer membership:

“For just $399 a year you'll enjoy:
1. A complimentary hotel night;
2. Up to 50% off rooms and dining;
3. An exclusive 10% off the best available room; and more.

This is across all participating Accor hotels and resorts like Sofitel, MGallery, Pullman, Swissotel, Novotel and Mercure.

And right now, you'll earn 10,000 Qantas Points when you join by 31 July 2022.”

Is this the same as regular Accor Plus or different?

I already got myself (my company) enrolled in the SME Business Program (fee free but you need to get enough nights in per year across all employees to maintain the discounts):

Introducing Accor’s Auto-enrol Business Programme

Just received subject email from ALL Accor. I haven’t looked at the details just yet but could be useful for SMEs. Suggests up to 9% discount (the paid Ibis Business program is something like 5% but only on Ibis rack rate - but you get Gold status thrown in)...

www.australianfrequentflyer.com.au

Not sure if I can double dip?

 

[moffat39]

My Accor Plus Membership expires on 30 June 2022. I have been a Platinum Member since 2017. I kept an eye on status points last year and by end of December was approximately 11,500 status points. According to my membership details I was current until 30 June 2022 and I thought that I had until 30 June 2022 to get to the 14,000 status points to maintain Platinum but accoring to membership details on line I am only at 2427 status points for this calendar year.

My membership year used to expire around December each year and I used to get a call from a call centre on the Sunshine Coast a few weeks before my membership would expire. I have not has any call so far to renew and cannot find a number anywhere to contact. I have found an online link to renew but there is little information about what status I will be.

Not sure if I will be Gold. My mebership rewards points (53,000) are current until 5 June 2023.

Has anyone had any recent experience with their renewal or know of a number I can call?

 

[oz_mark]

You will retain your status for another year if you renew.

 

[moffat39]

You will retain your status for another year if you renew.

oz_mark thats great news,Thanks for that