Qantas World Platinum (and Platinum 1) are the only frequent flyer program from Qantas which offers worldwide benefits to its travellers whether they are travelling on Qantas or partner airlines. From first class check-in and lounges to an elevated baggage handling experience, you get it all with World Platinum.
Are you taking the p15S? I think you must be. what a ridiculous statement. What on earth does this even mean?
Everyone I talk to seems to suggest that moving from QFF Gold to Platinum is a big deal in terms of customer service, lounges, etc. We'll see. What I've said before and I'll say again is that I have been an elite at several frequent flyer programs around the world (i.e. Delta and United). I have travelled in business class on a number of carriers and have been to a number of airports from the really good (LAX) to the mediocre (Changi). Needless to say my bar is quite high.
Needless to say you don't appear to have a lot of experience with truly premium products it's quite clear. You may have been United World Gold, or Delta World Medallion but what does that even mean anyway? You bag Changi.. OK that's fine, but have you flown on the likes of QR in J or F, or SQ in J or Suites? EY? LH? AF? I don't even believe you've experienced QF F (which is not up to the standards of the others mentioned).
We've all been through the LAX thing before. I wonder what you'd make of CDG
But none of that negates my comment regarding Platinum status flyers and guiaranteed access to the better HBA agents. It's simply NOT a given. That doesn't mean Platinum is a bad status, it's just how it is. It can be *expected* to usually get AKL or HBA, but it can't be guaranteed. At busy times overflow will go somewhere else. I've had VIP overflow go to AKL at rare times. That's what I mean.
Now sure, while, as a United World 1K, I've always gotten a seemingly dedicatedI(and very good) 1K agent when I've called that particular number, I wonder if even that can be guaranteed by UA.
phone answering, specially with the well known and documented issues with QF, can't be guaranteed. As soon as someone says a Plat will always get HBA, then the first time you don't, then your expectations have not been met. Sure, that's on QF, but I'm more interested in reality than perception.