desafinado74
Active Member
- Joined
- Sep 13, 2015
- Posts
- 826
Hello everyone,
Yesterday i had to call up Aeroplan as i could not update my profile and book award tickets.
The agent told me that my account had a security block, due to "security issues".
(She said that maybe i was using the VPN while accessing the account)
Anyway, does anyone know how long before the Compliance team removes the security block ?
The agent said my account should be ok after 30mins. But 2 hours later, my account still has that security block.
Yesterday i had to call up Aeroplan as i could not update my profile and book award tickets.
The agent told me that my account had a security block, due to "security issues".
(She said that maybe i was using the VPN while accessing the account)
Anyway, does anyone know how long before the Compliance team removes the security block ?
The agent said my account should be ok after 30mins. But 2 hours later, my account still has that security block.