rogerkambah
In memoriam
- Joined
- Aug 3, 2012
- Posts
- 1,056
Computershare
Recently I forgot my Computershare login password. No worries I thought. Just click on reset password and I'll get an email message telling me how to reset electronically. How wrong I was. Got a message saying I will get a temporary password by snail-mail. WTF.
A week or so after that I purchased some shares in one of Australia's largest companies, which uses Computershare to manage its shareholder base. A few days later I received a CHESS statement and a letter asking me to login to CPU and complete my shareholder registration details including a bank account to which dividend payments would be forwarded.
Another letter arrived, dated 13 September, confirming my bank account details, so I thought all was set for the div due 21 September to be sent to my bank.
Yesterday - nothing, today - nothing. On checking my account in CPU I found the payment amount was listed with a status of 'unpresented' WTF, It took me around 20 seconds to realise they're sending a cheque, even though they had my bank account details.
I expect a cheque will take another week to arrive, and then I have to get it to the bank, while we are in the ACT lockdown and then it has to be cleared before the funds are available. Just thankful that I'm not hanging out for the cash.
Anyone else had similar dealings with CPU or am I just unlucky?
Recently I forgot my Computershare login password. No worries I thought. Just click on reset password and I'll get an email message telling me how to reset electronically. How wrong I was. Got a message saying I will get a temporary password by snail-mail. WTF.
A week or so after that I purchased some shares in one of Australia's largest companies, which uses Computershare to manage its shareholder base. A few days later I received a CHESS statement and a letter asking me to login to CPU and complete my shareholder registration details including a bank account to which dividend payments would be forwarded.
Another letter arrived, dated 13 September, confirming my bank account details, so I thought all was set for the div due 21 September to be sent to my bank.
Yesterday - nothing, today - nothing. On checking my account in CPU I found the payment amount was listed with a status of 'unpresented' WTF, It took me around 20 seconds to realise they're sending a cheque, even though they had my bank account details.
I expect a cheque will take another week to arrive, and then I have to get it to the bank, while we are in the ACT lockdown and then it has to be cleared before the funds are available. Just thankful that I'm not hanging out for the cash.
Anyone else had similar dealings with CPU or am I just unlucky?