sudoer
Senior Member
- Joined
- Feb 23, 2015
- Posts
- 5,802
- Qantas
- Platinum
- Virgin
- Platinum
- Star Alliance
- Gold
Does it work with chat or do you get the best results with calling?
Always call. Preferably during AEST business hours.
Does it work with chat or do you get the best results with calling?
AMEX Platinum holder too. They said it's offered for all current DJ holdersInteresting… I was thinking of the same.
Do you have other AmEx cards?
(standard sign points are generally not available for existing card holders)
I have a DJs Plat, as well as an personal AmEx Plat and Res partner cred card…
Hoping they’ll be some inducements offered to move the DJs to another AmEx card.
I put through around 400k on charge, probably still on the lower side but I would have hoped to get more. Maybe he was calling my bluffMakes me wonder if the retention offers are influenced by spend levels relative to other cardholders of the same product.
100k spend on Plat Edge is probably a fairly high percentile, 100k on the Plat Charge would be on the lower end I guess.
I put through around 400k on charge, probably still on the lower side but I would have hoped to get more. Maybe he was calling my bluff
Yes, meant that too. 100k pts offered last year on charge compared to the 30k offered this year.Ah, sorry, I mistook "100k last year" as your spend rather than your previous retention bonus.
Technically correct. They can't offer you a retention bonus for keeping a credit card open. What they can do, and do do, is offer bonus points to re-instate your card if you've cancelled it. Let's call it a technical loophole. They'd get in a lot of trouble if they were to say they offer retention bonuses.Have been calling our friends at AMEX recently to try and bump up to Platinum.
Despite calling during AEST business hours, I continue to be put through to the call centre in the Phillipines. I was told that retention offers do not exist any more. For anyone. They have been scrapped and AMEX are not allowed offer them.
Aha! Thanks @Daver6
So I go ahead and cancel the explorer and then reinstate it?
D'ya reckon there is anything they can do if I cancel it, and then bump up to Platinum?
Platinum Charge Card
Annual fee posted.
called up overseas call centre (number from back of card).
Said not seeing value due to being platinum/diamond etc on everything I need.
Offered 200k points.
Accepted.
200-400k spend per annum. All personal.
Platinum Charge Card, my annual fee just posted, I called and was upfront that I wanted a retention bonus and I was aware they needed to cancel it to be able to offer one (noted to them I've been a card member for more than 25 years and when I moved to platinum I didn't receive any welcome bonuses).
My spend on the card was about (i'd guess) $125K last year.
They offered 50,000 points, which I took.
do it over the phone mate, not online.Well, just spent 10 minutes with online chat to cancel Ultimate card, thought that after cancelation I’d ask about any incentive to reinstate. But just as the agent typed “do you wish to go ahead with cancellation?” the chat dropped out and I now have “Sorry we are experiencing technical difficulties…”