AMEX not accepted or surcharge

[sampson]

What an interesting read.

Many things to indicate how difficult business can be, trapped on the one hand under different countries regulatory systems and the other by the corporate requirement to provide good (and improving) returns to shareholders. The usual business problem, but a global business of this type somewhat unique in trying to present what looks like a unified product offering (more or less) across very different jurisdictions.

Not shedding too many tears for the giant though, there is an interesting snippet in there which alludes to more traditional banking offering somewhat similar programs to Membership rewards and therefore threatening the Amex customer base ... the immediate question coming to my mind from this would be ... how does a traditional bank offer a similar 'rewards' system at less cost than Amex?

I maintain i was threatened over querying 5k/5 and investigations back in 08. It turns out that Amex Execs are witnesses against Amex. a whole lot of experts will be grilled, and the answers are really here in AFF. I think I know a cardholder, merchant, foreign government official, bribee, intimadatee, project manager in a international deal, offerree, attende at seminars for potential recruitees, who spoke of cops and the US doJ when he was paid suddenly because he wanted audts and stuff. And he's registered by US Feds. You should never threaten people registered with the US Feds.

 

[amexmerchantsettlement]

Re: AMEX not accepted or surchage

Thanks for letting us know the industry.

Your post strengthens my belief that Amex are not a very ethical company.

Amex should either (a) not provide merchant services to someone or (b) provide them fairly.

I believe Amex are a company who change rules, introduce new rules etc, rather than thinking about what is fair. I have little trust in Amex and believe that something similar to the Banking Code needs to be introduced for credit card companies.

Your site is a goldmine of information!

 

[desiredusername]

Re: AMEX not accepted or surchage

http://www.flgllp.com/pdfs/Brief_in_Support_of_Preliminary_Approval.pdf

At p20 it says Amex can't threaten merchants with higher fees because of a good faith clause.
Debit cards are the new black. The papers also say that Amex will lose $2.50 out of $3 on a $100 purchase on credit compared to a purchase on a debit card. $2.50 is a huge whack ....and it's Australia's fault! I can't wait to read one day that 5k/5t sinks Amex's claim "we have no market power": helping people walk out of places looks pretty powerful to me.

 

[prozac]

Re: AMEX not accepted or surchage

Just lunched at Deck at Dee Why Beach. They wanted 3% surcharge for Amex. Fair enough. Filled in the complaint form with Amex. Perhaps they will get a call offering a lower charge they can absorb.

edit: New site for lodging surcharge complaints or non-acceptance - www.takeamex.com.au

 

[The Rok]

Re: AMEX not accepted or surchage

http://www.flgllp.com/pdfs/Brief_in_Support_of_Preliminary_Approval.pdf

At p20 it says Amex can't threaten merchants with higher fees because of a good faith clause.
Debit cards are the new black. The papers also say that Amex will lose $2.50 out of $3 on a $100 purchase on credit compared to a purchase on a debit card. $2.50 is a huge whack ....and it's Australia's fault! I can't wait to read one day that 5k/5t sinks Amex's claim "we have no market power": helping people walk out of places looks pretty powerful to me.

Please don't fill this thread with unwanted spam too. This thread actually has some value!

 

[prozac]

Re: AMEX not accepted or surchage

Please don't fill this thread with unwanted spam too. This thread actually has some value!

Agreed. Should be in a separate thread...completely OT.

 

[desiredusername]

Re: AMEX not accepted or surchage

Agreed. Should be in a separate thread...completely OT.

Sorry. Amex' whole surcharging business model is in the wars so feel free to go and talk about HECS and skite that you dobbed in a shop. Carry on.

 

[The Rok]

Re: AMEX not accepted or surchage

Sorry. Amex' whole surcharging business model is in the wars so feel free to go and talk about HECS and skite that you dobbed in a shop. Carry on.

Thank you.

 

[prozac]

Re: AMEX not accepted or surchage

Sorry. Amex' whole surcharging business model is in the wars so feel free to go and talk about HECS and skite that you dobbed in a shop. Carry on.

It is still OT. Not sure why you wouldn't want the topic in it's own thread.

 

[amexmerchantsettlement]

Re: AMEX not accepted or surchage

oooh, "Amex not accepted or surcharge" looked like it was about surcharging. oops

 

[JohnK]

Re: AMEX not accepted or surchage

Bought a snow globe at ASP airport newslink for $9.99 and when I checked the receipt later the amount charged was $10.09. No mention of a surcharge and no signs that I can see. From memory CNS and TSV newslink do not have surcharge.

I don't care about the 10 cents but surely you need to advise if there is a surcharge?

 

[Chicken]

Re: AMEX not accepted or surchage

Bought a snow globe at ASP airport newslink for $9.99 and when I checked the receipt later the amount charged was $10.09. No mention of a surcharge and no signs that I can see.

Sounds like they had a price rise, but did not change the price label on the shelf, nothing to do with credit card.

 

[prozac]

Re: AMEX not accepted or surchage

Bought a snow globe at ASP airport newslink for $9.99 and when I checked the receipt later the amount charged was $10.09. No mention of a surcharge and no signs that I can see. From memory CNS and TSV newslink do not have surcharge.

I don't care about the 10 cents but surely you need to advice if there is a surcharge?

You admit to buying a snow globe from Alice Springs and you expect we are concerned about 10c? Really I am more concerned about the snow aspect...

 

[lovestotravel]

Re: AMEX not accepted or surchage

Bought a snow globe at ASP airport newslink for $9.99 and when I checked the receipt later the amount charged was $10.09. No mention of a surcharge and no signs that I can see. From memory CNS and TSV newslink do not have surcharge.

I don't care about the 10 cents but surely you need to advice if there is a surcharge?

Surely you need to check the amount before leaving the store

Newer EFTPOS machine will auto-surcharge, and it's up to the operator to tell you.

Personally, there should be a sign at the front/on the glass window/door or on the counter if there are any surcharges

 

[JohnK]

Re: AMEX not accepted or surchage

You admit to buying a snow globe from Alice Springs and you expect we are concerned about 10c? Really I am more concerned about the snow aspect...

I used to collect snow globes. Love them.

This one is for my cousin in Greece. I tried getting snow globe in ICN last week. USD42 was the cheapest. :shock:

 

[prozac]

Re: AMEX not accepted or surchage

I used to collect snow globes. Love them.

This one is for my cousin in Greece. I tried getting snow globe in ICN last week. USD42 was the cheapest. :shock:

That's tragic. How many out of interest?

 

[JohnK]

Re: AMEX not accepted or surchage

That's tragic. How many out of interest?

You mean how many snow globes I have? I don't know. Not many but they are everywhere.

 

[KLN]

Re: AMEX not accepted or surchage

i recently renewed my business insurance with GIO, and unreal, they take AMEX. used my Westpac Alt Black card for the 3 X points. had to ring up and make a couple of changes on it today, as we had 2 business addresses listed, and good news, am now getting a $5K refund. sent by cheque of course. it's a bit like overpaying the ATO isn't it.
on the other note, about to pay my Workers Comp with GIO, and they only take Visa/MC. Bummer! well at least it's 1.5 points anyway. better than previous years when you couldn't pay any Workers Comp on CC.

 

[prozac]

Question for all the amex cc users (+ ex users!).....

Has anyone ever been in "deep hot water" with them and they set "strict rules" to unblock (un suspend) your account?
............................................................................
Sorry about spelling, grammer or writing like a fool, don't know jow to explain it all.....

Take a deep breath, ponder your situation and then try again.

 

[coles525]

I did take a deep breath, and actually kept my cool during the phone call within the last 2 hours!

Try again.... As in using thw card at the "banned list"?

Card is no longer suspended, as the person said...