We woudn't even be having this discussion if the original criminal, the woman who tossed her newborn baby in a rubbish bin in the airport had chosen a different venue. Like a hospital, shopping centre, or religious insititution. Hopefully the baby would have been found and the investigation to find the mother proceeded in a normal investigation by the local police. But because she chose to dump the baby in an international airport, this has turned into an international incident and I do feel that QR has been unfairly blamed.
The blame should be laid on the police officers who ordered this invasive search of the women. Someone in the police force either ordered it to happen or was in charge and allowed his underlings to do it. Whether it was due to poor training or bad decision making should be a matter of legal process. But it was the POLICE who made the bad decisions, not the airline. Airline staff like pilots, engineers, cabin crew, baggage handlers are not trained in law enforcement and judicial procedure.
I do believe the police officers involved were charged with illegal search or something, now sure how that played out. At the very least they should all be sacked. And the police dept held responsible to the actions.
The airline had no fault. What could they do? Refuse to allow police officers to enter the plane? I don't think any airline in any country has that power.
When I choose an airline to fly on, it's based on several criteria.
1. Availability in award class. Being a low income person, I need to use my VA points sourced mostly from Flybuys for free (plus tax) tickets to Istanbul. Lately this availability has been mostly on QR with SQ very limited.
2. Airline safety record. QR is consistently in the top 10 airlines for safety.
The Safest Airlines In 2023
3. Punctuality and reliability. I really don't want to be stranded mid-itinerary some place and miss further connections down the road. QR is top 10 for punctuality which means their staff know what they are doing and do their jobs properly.
https://edition.cnn.com/travel/article/most-punctual-airlines-2022/index.html
4. It's a bonus for me if the connecting airport allows visa free entry and interesting places to visit while on a layover. It's super easy to get a bus from the airport to Souk al Waqif, wander around a bit, have lunch at that gorgeous Persian restaurant and then get another bus back to the airport. I feel perfectly safe doing this as a woman traveling alone. Just the fact that no further similar incidents have occurred supports that the police have been trained better and they won't do this again.
So in my opinion, I want QR to have more routes and more seats for those of us who do want to fly on this airline and have the personal choice to do so. I want to see airfares come down, I will run out of points eventually. Just yesterday I looked at QF, award availability is terrible, even in economy! And if QF gets its way and blocks QR, things will be even worse. I respect that some of you will never choose to fly QR because of what happened in 2020. That is a choice for you to make regardless of whether QR gets more flights to Australia or not. But please respect that other people want to make their own choices as well.