Avianca LifeMiles – Bookings and Discussion

[MEL_Traveller]

Yup. The call centre can only see what we can see, and can only book what we can book.

Dunno about the ‘smart-vs-specific’ approach in the search… it seems to be a mixed bag. Sometimes options will only show up if you do a specific airline search.

 

[nthd_nthd]

Oh. I m having trouble seeing their availability. Saw on the calendar with green underlined date but selecting those dates do not have availability

Is this everyday problem with LM or is it my browser or VPN playing up?

 

[MEL_Traveller]

Oh. I m having trouble seeing their availability. Saw on the calendar with green underlined date but selecting those dates do not have availability

Is this everyday problem with LM or is it my browser or VPN playing up?

It’s a common problem!

The underline in the ‘availability’ boxes may - or may not - bear any correlation to actual availability

Sometimes you can click on a square that’s not underlined and there will be flights available.

But honestly… why are folk persisting with LM? Points are cheaper with aeroplan, and far more reliable availability.

 

[nthd_nthd]

It’s a common problem!

The underline in the ‘availability’ boxes may - or may not - bear any correlation to actual availability

Sometimes you can click on a square that’s not underlined and there will be flights available.

But honestly… why are folk persisting with LM? Points are cheaper with aeroplan, and far more reliable availability.

True that but I saw more TG on LifeMiles vs Aeroplan. Been searching on both

 

[BobbyFlyer]

True that but I saw more TG on LifeMiles vs Aeroplan. Been searching on both

Agree. Have points on both and from Perth Aeroplan is really good. But LM has its uses particularly when it had good access to TG until recently.

 

[boomy]

Yup. The call centre can only see what we can see, and can only book what we can book.

Dunno about the ‘smart-vs-specific’ approach in the search… it seems to be a mixed bag. Sometimes options will only show up if you do a specific airline search.

This is exactly the problem. When searching by specific airline there will be different results than searching by Smart Search (usually better results) but the call centre can only book whatever availability Smart Search gives. They can often see results given by individual airline search and can confirm seats are indeed available hence they are not necessary phantom. While these seats are not allocated to LM they can be booked direct via the airline or via other *A parters such as UA for example.