Bankwest Transaction account [General Discussion]

[SponsorSFC]

Interestingly I received a letter for the 2nd of our accounts. However this one was not to cancel the account rather it was a warning that it would be closed if the account continued to make payments that would normally be made as one transaction into multiple small transactions.

This account had stopped making transactions after Telstra moved to a $1 minimum.

 

[EestiTiger]

Interestingly I received a letter for the 2nd of our accounts. However this one was not to cancel the account rather it was a warning that it would be closed if the account continued to make payments that would normally be made as one transaction into multiple small transactions.

This account had stopped making transactions after Telstra moved to a $1 minimum.

They are a deadset shambles!

 

[NoName]

Anyone who had their account closed attempted to open another one yet?

 

[Skyring]

A question for anyone have managed to transfer error points by BW last month leaving the QF account balance 0 . Did they tried to reverse it and leave an negative balance , it look like BW IT done something wrong again today .

Sometimes it's best not to make a song and dance about these things. We may assume that this thread is a regular read at BW.

 

[N860CR]

Can't be that regular... They seem to be repeating their mistakes over and over!

 

[burmans]

Can't be that regular... They seem to be repeating their mistakes over and over!

Nah, they are just very slow readers (and even slower thinkers).

 

[asg29e]

I got it reverse back last month , have emptied it out this time , happy to see those mistake on a monthly basis

And.... again. It does indeed seem to be a monthly occurrence.

 

[N860CR]

And.... again. It does indeed seem to be a monthly occurrence.

How many times is this?

 

[asg29e]

How many times is this?

Three for me. Same for some others I know.

 

[N860CR]

Three for me. Same for some others I know.

Is it wrong that I feel ripped off?

 

[yld200]

sshhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

 

[ETA_2022]

This account is still open, 4 weeks after BW said they would close it. They even charged the account keeping fee on Oct 1, so the balance is now -$6.

A very late update.

This account was closed the next day, Oct 11. Was someone at BW watching?

The account keeping fee was reversed, as was the interest earned. For some reason though, the points were actually paid.

 

[ETA_2022]

Apologies to those less fortunate, but is anyone else about to hit the 600K limit for family transfers in any 12 month period, thanks to BW?

Does anyone know how to continue transferring points, despite this limit?

 

[EestiTiger]

Apologies to those less fortunate, but is anyone else about to hit the 600K limit for family transfers in any 12 month period, thanks to BW?

Does anyone know how to continue transferring points, despite this limit?

Haha - nice problem to have Well done!

 

[ETA_2022]

Haha - nice problem to have Well done!

Yes, indeed.

It just seems so wasteful to allow BW to reverse the points.

 

[Roky]

Yes, indeed.

It just seems so wasteful to allow BW to reverse the points.

You could just spend the points in the Qff store.

 

[burmans]

Haha - nice problem to have Well done!

Not sure this would necessarily all be from BW though, e.g. you could have 200K from BW and 400K from other things (CC signups, CC usage, even for flights), you still have to move them all out/use them as QFF does not differentiate when the big bad wolf comes knocking.

 

[Kangol]

You could just spend the points in the Qff store.

Or book an award ticket and take the cancellation fee hit if required. Or book something similar to what you actually want and change the booking to a later date if needed.

 

[ETA_2022]

You could just spend the points in the Qff store.

Well duh! Why didn't I think of that! Thanks for the suggestion.

Not sure this would necessarily all be from BW though, e.g. you could have 200K from BW and 400K from other things (CC signups, CC usage, even for flights), you still have to move them all out/use them as QFF does not differentiate when the big bad wolf comes knocking.

All from BW and coming in at 100K/month to someone I know's account! It's being emptied each month.

Or book an award ticket and take the cancellation fee hit if required. Or book something similar to what you actually want and change the booking to a later date if needed.

Another, why didn't I think of that, idea! Thanks for the suggestion.

 

[neon_crossing]

Cheers for everyone not giving the heads up to transfer all the points before they took them back, you are really awesome.