Centurion here I come.....

[Cruiser Elite]

Ditto that - just sent off an email also stating I will probably cancel Cent if there are many changes to current TI policy.

 

[k3nnis]

Just out of curiousity, if you guys cancel the Cent card, which CC will you be getting?

 

[Homer]

Just out of curiousity, if you guys cancel the Cent card, which CC will you be getting?

I would downgrade to the Platinum charge card if I ever cancelled Centurion. I've already got a couple of Platinum credit cards - AMEX gives Centurion members one, which I just keep for the free domestic flight, plus my bank gives me one - but these are just credit cards and don't really carry any extra benefits.

 

[k3nnis]

Oh ok. Would you just purchase your own travel insurance since the Platinum Charge insurance cover is downgraded?

I would downgrade to the Platinum charge card if I ever cancelled Centurion. I've already got a couple of Platinum credit cards - AMEX gives Centurion members one, which I just keep for the free domestic flight, plus my bank gives me one - but these are just credit cards and don't really carry any extra benefits.

 

[Homer]

Oh ok. Would you just purchase your own travel insurance since the Platinum Charge insurance cover is downgraded?

The travel insurance changes don't affect me much in practical terms as I buy essentially all of my travel, and pay for just about everything, on my card. The issue I have with the travel insurance downgrade is that the Centurion card fee was more than doubled about four years or so ago with few additional benefits. To now have a reduction in benefits without a reduction in the already very high card fee would be difficult to take as a matter of principle. Compared to the Centurion card fee the Platinum charge card looks an absolute bargain, particularly as it shares many of the same benefits. So for me it would be a logical "soft landing".

 

[Cruiser Elite]

I have Westpac SQ Plat Amex and I am only interested in SQ pts - so if I cancel Cent I won't take up Amex Plat at all - I will give them a rest for a few months and re-apply at some point in time and cop the 80K bonus pts.

Getting my hands on Citi Select is a game changer for me - eff earn of 1.33 SQpts/$ is fabulous for me - I can easily get by without Cent.

But I would retain Cent if I can get value from it - but to downgrade TI certainly not helping.

 

[k3nnis]

Fair enough I am on Plat Edge and I am trying hard in justifying the $900 fee for Plat Charge!

The travel insurance changes don't affect me much in practical terms as I buy essentially all of my travel, and pay for just about everything, on my card. The issue I have with the travel insurance downgrade is that the Centurion card fee was more than doubled about four years or so ago with few additional benefits. To now have a reduction in benefits without a reduction in the already very high card fee would be difficult to take as a matter of principle. Compared to the Centurion card fee the Platinum charge card looks an absolute bargain, particularly as it shares many of the same benefits. So for me it would be a logical "soft landing".

 

[Homer]

Fair enough I am on Plat Edge and I am trying hard in justifying the $900 fee for Plat Charge!

Everyone's circumstances are a little different. I wouldn't try too hard to justify the fee. It either works for you or it doesn't. Don't lose sleep over it!

 

[k3nnis]

The plat edge is great for me because I mostly get my points from coles and petrol. Would be good to see AMEX having the 1.5 points per dollar for everything else for the edge or the plat charge having 3-2-1.5

 

[Cruiser Elite]

Anybody here actually had experience cancelling Cent?

Is there set formula for calculation of fee reimb or are you at mercy of Amex discretion?

 

[Jane-Doe]

Given that I pay in advance for a set of services, and the services change during the period covered by the annual fee...In any normal business that's a full refund

 

[haydensydney]

I think the principle of the reduction in benefits is more of an issue that the loss of the actual benefits - it's a bit of a kick in the face considering the high annual fee and reduction in value and benefit in other areas. We're like Homer in that all of our travel is done on Amex anyway, so the impact wouldn't be huge. Regardless, I'm pretty sure that in October we will be cancelling our Centurion and downgrading to Platinum - I can just think of too many other things I'd much rather have/do/buy with that $4k.

 

[pestmik]

I agree hayden. Other credit card companies seem to be getting more and more competitive where as centurion amex just seems to gradually decrease their service and product hoping its members won't notice. If it wasn't for the aff community i probably wouldn't realise either. Disappointed with Amex they should be looking after their centurion members not trying to screw them.

 

[perthtraveller]

Continuing on with the discussion regarding poor invitation packages in the mail... I didn't receive anything in the mail and got a call instead!

Even funnier was the offer to use my membership rewards to pay part of the fee. What did she offer you might ask. 181,000 MR points (my full balance) for a $1,000 reduction in the fee. I could not help myself but laugh! I politely let her know that I can get 3 return SQ J Savers from PER to SEA for less than my balance!

 

[Stephen65]

I really wonder what is going on over at Amex HQ. If they want to sign more people up to pay $4300 they have to make the card appear more exclusive and offer improved benefits not take it downmarket and degrade the benefits.

 

[perthtraveller]

I didn't realise that Marco Polo Diamond was no longer on offer for new sign ups

 

[Homer]

Did anybody who sent an email to Centurion regarding the reported insurance changes actually get a useful reply? I used the Centurion web site contact form late last week and on Monday I received a reply that my message had been received by the "Executive Customer Relations Office", whatever that is, and that one of their "analysts" would contact me shortly. I haven't had any further response from them.

 

[3eef]

Did anybody who sent an email to Centurion regarding the reported insurance changes actually get a useful reply? I used the Centurion web site contact form late last week and on Monday I received a reply that my message had been received by the "Executive Customer Relations Office", whatever that is, and that one of their "analysts" would contact me shortly. I haven't had any further response from them.

Exactly the same here

 

[cove]

I was told that the Amex insurer had a very bad string of claims from volcanoes erupting, flights stopping and / or weather related events.
I plan to stick with Chubb for travel cover.

 

[pshepvic]

I was told that the Amex insurer had a very bad string of claims from volcanoes erupting, flights stopping and / or weather related events.
I plan to stick with Chubb for travel cover.

I might have made one of those volcano related claims... oops!


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