So back to Friday and our arrival at the Mayfair Apartments. Across the road is the new Kimpton hotel.
The entrance is nicely decorated for Christmas.
There were 2 checking in so I stood behind them. They sent a woman out to talk to me and I said I had a booking for a 1 bedroom apartment with a washing machine. She asked me when the booking was from and I said today. She then asked when I would leave so I told her January 3rd.
She told me to sit and she would be back. A few minutes later she returned and said we are completely booked and we can’t give you a room. I had suspected she had no idea what I was talking about so I had the email confirming the booking up on my phone.
Oh sorry and we go to the desk. The fellow brings up my booking and I sign agreement. He then says he wants the amount of the booking as a deposit. This had happened at the SGS twice this year and it may be a Bangkok thing or just Marriott. He then said a block would only last 2 weeks so could I pay in full now. I thought it strange but I was just 4 days past my Amex statement date so it would make no difference to when I would have to pay. So I agreed.
But then he says I will need to take a deposit for the incidentals of 1000 baht a day. I pointed out he initially wanted the amount I had just paid as a deposit so why did I have to pay an extra deposit. Like talking to a brick wall and he finally said if I didn’t pay the deposit they would remove everything from the minibar. He wasn’t ready for me saying I would like that to be done as we never use it anyway. So then he said that I wouldn’t be able to charge anything to my room.
So I let him take the deposit but his GM and head office are going to hear about it next week.
He then handed me my welcoming letter.
More insult to the injury.