Citi Personal Loan Plus=Velocity.

This may be a stupid question but are the repayments automatically debited from somewhere and if so where? The same account that the funds were sent to? Just trying to work out whether I need to do anything here or just sit back and wait for them to request my velocity number.
 
This may be a stupid question but are the repayments automatically debited from somewhere and if so where? The same account that the funds were sent to? Just trying to work out whether I need to do anything here or just sit back and wait for them to request my velocity number.
It is all very unclear and I am worried that the penalty for getting it wrong is to lose the points. I have been making manual repayments and making one small purchase each month to make sure I don’t accidentally pay the whole thing off,
 
Where do you see the repayment schedule/repayments? I logged in but the loan just shows dates, amount borrowed and balance, nothing about repayments.
 
Following on from my approval on 1st Oct - i still have not received the Welcome pack & card.
Weird. I applied on the 20th, was approved on the 26th, Welcome Pack on the 27th and card on the 30th (activated card on the 3rd after I returned from travelling interstate). Might be time for you to contact Citibank
 
Following on from my approval on 1st Oct - i still have not received the Welcome pack & card.
Same here for the card, though I got the welcome pack the day after approval - I'm wary of ordering a new card though in case it takes the same amount of time to get to me and then I end up outside the activation window for the points.
 
The card arrived yesterday, activated it via the app.

I assume they now transfer the $2k into that account, and i then transfer out into my bank account, wait a few days then transfer back say $1800 to Citi.
 
The card arrived yesterday, activated it via the app.

I assume they now transfer the $2k into that account, and i then transfer out into my bank account, wait a few days then transfer back say $1800 to Citi.
It gets transferred into the account that you specified when you applied (if you can remember that far back).
 
How do Citi ask for your VFF? I was approved on September 9 and haven't been asked yet.
 
Just had the points arrive.

23 Jul - applied
27 Jul - approved
3 Aug - card arrived and activated
5 Aug - funds arrived
24 Aug - asked for Velocity number
21 Oct - 150,000 points arrive

How have you been paying the instalments? Do they direct debit it and if so from which account?
 
How have you been paying the instalments? Do they direct debit it and if so from which account?

I made manual payments using BSB and Account Numbers. No idea about the instalments - whether they came out or whether they would have come out if I hadn't made manual payments. I suspect this would have been a difficult product to actually manage as a proper loan.
 

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