subject:Enquiry on Statement Billing (Credit Card)
EMAIL:
[email protected]
Comments:
Hi There,
I have once again noticed my Citibank signature Visa has been credited
incorrect rewards points...
From xx_xx_xx_ statement:
Opening balance – 2xx_xx
Base earned – 7xx_
Available – 3xx_xx
2xx_xx plus 7xx_ equals 3xx_xx not 3xx_xx - missing 5xx_ points (again).
Please credit missing 5xx_ points & provide an explanation on how this
has now occurred twice in the past few months - i can’t understand how a
major bank isn't able to perform basic arithmetic. Do I need to be
concerned that the rest of the statement is incorrect as well?
Please make good on this issue.
Cheers,
xx_xx_