[Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10April

[JohnK]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Only three more cities to go and QFi is gone for good.

Is that a likely scenario in the near future?

 

[JessicaTam]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Is that a likely scenario in the near future?

I think that is up to QF.

 

[Awesom Andy]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Is that a likely scenario in the near future?

To be completely honest, I can see them drop at least another one. If I must predict the future, then I would see QF operating only domestic between major cities, plus SYD/MEL to US and LHR. Everything else turns orange.

 

[Mr_Orange]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Everything else turns orange.

The thought of that sends a shiver down my spine!

 

[Brettmcg]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

To be completely honest, I can see them drop at least another one. If I must predict the future, then I would see QF operating only domestic between major cities, plus SYD/MEL to US and LHR. Everything else turns orange.

Based on what?

From an 730 with AJ on 27FEB14

ALAN JOYCE: But we have. I mean, if you think of the routes that we have taken out, we've withdrawn two of our services to London, we've withdrawn from Frankfurt, we've withdrawn from Auckland, LA. I could keep on listing...

SARAH FERGUSON: Yes, but you haven't attacked the big loss routes in South America, in South Africa.

ALAN JOYCE: But you don't know the route profitability of Qantas. And can I tell you that every route that's left generates cash for us.

Full transcript here: Qantas chief gives no guarantees on keeping jobs in Australia - 27/02/2014

 

[straitman]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Only three more cities to go and QFi is gone for good.

Unfortunately it is not going to take long for that to happen IMHO.

QFi lite will always fly out from Sydney.

I venture that QFi will not last one city per year. i.e. I believe they will be gone within 3 years. :shock:

 

[Awesom Andy]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Based on what?

The 747s aren't going to fly on forever, so unless they get some new planes (which they don't seem to be keen on doing anymore), they simply won't have enough metal. Some of the A330s are a bit more than middle-age as well, and given that their cabins are not competitive in the Asian routes, let's see how long they can hold on for. A new J seat without a consistent level of service that justifies the price is not going to suddenly bring in loads of cash for the company either.

 

[Brettmcg]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

The 747s aren't going to fly on forever, so unless they get some new planes (which they don't seem to be keen on doing anymore), they simply won't have enough metal. Some of the A330s are a bit more than middle-age as well, and given that their cabins are not competitive in the Asian routes, let's see how long they can hold on for. A new J seat without a consistent level of service that justifies the price is not going to suddenly bring in loads of cash for the company either.

By EOFY16 the remaining non-reconfigured 744s will be gone, with only OJS, OJT, OJU and the ERs left (average age at this time will be 12.5 years). Based on historical fleet age data for the 744s you'd have to think QF could probably get at least another 3-5 years out of those a/c post EOFY16. As for the A330s, the current average age for this particular fleet is around 7 years, with the oldest a/c around 11 years old. There is still PLENTY of flying in those planes and the refurb will, no doubt, see most of them through until at least 2020 if not further. They also have another 8 A380s on deferred order (probably unlikely, but who knows) which could be taken up or potentially converted to A330s or, god forbid, even A350s. Don't forget the 789 options either.

As for the comments about consistent service, that is purely subjective.

 

[Danger]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Based on what?

From an 730 with AJ on 27FEB14



Full transcript here: Qantas chief gives no guarantees on keeping jobs in Australia - 27/02/2014

One thing I've learnt about Qantas in the past 12 months is that something a representative commits to happening or not happening is nothing to be relied upon. My pet favourite is Alan Joyce's commitment to a Singapore First lounge when specifically asked the question at the joint EK/QF press conference in September 2012. It didn't happen. Then came the commitment to any seat awards and the assertion on AFF that they weren't going away. They did.

Circumstances change and in Qantas's case that seems to allow them to reneg on previous commitments.

 

[KitKat]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Sigh, flew ASA yesterday MEL-SIN (booked before 30th June 2014), activity posted but zero SC, zero Points.
Will have to wait till I am free to chase this up

 

[cove]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Same for us KitKat plus one at work too so that makes 3 of us so far.

 

[ShaneN]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Sigh, flew ASA yesterday MEL-SIN (booked before 30th June 2014), activity posted but zero SC, zero Points.
Will have to wait till I am free to chase this up

Please keep us informed. I have two ASAs booked and would be very upset if there were no points or SCs - counting on the SCs for any chance of maintaining WP status in 2014-15.

 

[Buzzard]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

This is going to be a fiasco. I can see Red Roos' mailbox overflowing.

 

[medhead]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Sigh, flew ASA yesterday MEL-SIN (booked before 30th June 2014), activity posted but zero SC, zero Points.
Will have to wait till I am free to chase this up

Same for us KitKat plus one at work too so that makes 3 of us so far.

I still think they'll do the adjustment thing later like they seem to be doing with all the other pre-announcement bookings. But please keep us informed.

 

[whatmeworry]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

This is going to be a fiasco. I can see Red Roos' mailbox overflowing.

Might be a few people taking this to he Airline Consumer Advocate.

 

[ketsuzei]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

It's a little soon to be calling "disaster" or "fiasco" on this.

And ASAs getting counted as Classics happened before, often.

 

[Beta4Me]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

One thing I've learnt about Qantas in the past 12 months is that something a representative commits to happening or not happening is nothing to be relied upon. My pet favourite is Alan Joyce's commitment to a Singapore First lounge when specifically asked the question at the joint EK/QF press conference in September 2012. It didn't happen. Then came the commitment to any seat awards and the assertion on AFF that they weren't going away. They did.

Circumstances change and in Qantas's case that seems to allow them to reneg on previous commitments.

Many companies these days undervalue integrity. The trust and loyalty from customers that it brings is difficult to quantify but is surely noticeable...or more its absence, such as with Qantas, is noticeable.

 

[Deleted member]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Many companies these days undervalue integrity. The trust and loyalty from customers that it brings is difficult to quantify but is surely noticeable...or more its absence, such as with Qantas, is noticeable.

Loyalty and integrity cost money.
The traveling public by and large are catching planes like the catch busses.
They buy clothes from K Mart and see price as a bargain, not as a sacrifice to quality.
If I pay a low price, I have low expectations, if however I pay a high price I naturally will be disappointed with less than a quality experience.
I have decided ( for now) to remain loyal to the qantas brand, I find this difficult with the constant " enhancements" I have to endure, but I am an eternal optimist, and hope that the next CEO of QF isn't someone who should be running Crazy Clarks.
Mind you crazy Clark's is a lesson in quality vs price.
As John Ruskin put it :

“It is unwise to pay too much, but it is worse to pay too little. When you pay too much, you lose a little money … that is all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the things it was bought to do.

The common law of business balance prohibits paying a little and getting a lot … it cannot be done. If you deal with the lowest bidder, it is well to add something for the risk you run. And if you do that, you will have enough to pay for something better.” ~ John Ruskin

I am hoping qantas will see the error of their ways and return to a saner, more sustainable (quality ) offering, that also rewards loyalty ( not necessarily just frequency) not sure how they will do that though

 

[eastwest101]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Many companies these days undervalue integrity. The trust and loyalty from customers that it brings is difficult to quantify but is surely noticeable...or more its absence, such as with Qantas, is noticeable.

Yes the absence is noticable for two reasons, any announcement becomes tainted by the history of retractions/changes and resorting to spin and becomes a target of ridicule. Once it gets to the stage of the default response from the public is distrust and skepticism then you may as well not bother advertising and doing social media engagement.

This is not to say that QF public relations should "go to ground" - they should approach management and provide the feedback that the current PR strategy is not working and a new approach is needed. Its a two way street, PR is on the receiving end of the publics opinion and should be able to take the feedback back up the line to the decision makers.

 

[Deleted User]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

....... Its a two way street, PR is on the receiving end of the publics opinion and should be able to take the feedback back up the line to the decision makers.

But the decision makers have already made their decision and its not what the majority of frequent flyers want....

Ostrich Syndrome: Denying or refusing to acknowledge something that is blatantly obvious as if your head were in the sand like an ostrich....

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