[Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10April
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Bugalugz
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
Great another "Enhancement" that further screws us. Good job Qantas what complete and utter idiots are running the loyalty program?
Personally I only use JASA's on Domestic and TT flights but it was an effective way to use points plus pay but gain those valuable status credits.
Red Roo or someone can I clarify something please.
For example, I used to book a JASA - KTA-PER-SYD and it was something like 60,000 points and using $200 odd i would get this down to 36,000 points. If this still possible via the call centre? or is this option gone forever and now must pay full classic points amounts without reducing points via cash?
Great another "Enhancement" that further screws us. Good job Qantas what complete and utter idiots are running the loyalty program?
Personally I only use JASA's on Domestic and TT flights but it was an effective way to use points plus pay but gain those valuable status credits.
Red Roo or someone can I clarify something please.
For example, I used to book a JASA - KTA-PER-SYD and it was something like 60,000 points and using $200 odd i would get this down to 36,000 points. If this still possible via the call centre? or is this option gone forever and now must pay full classic points amounts without reducing points via cash?
casanovawa
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
Dunno, think maybe, i tried to get on this morning to check out a few things and the award flight box was over the other side of the screen under some adds for some reason... Tried to look for Istanbul or a few places and that wasn't in the list... Being such an exotic out of the way place of course?!?!?
I gave up fairly quickly...
We long suspected QFi had forgotten where ADL was, now we can confirm this
Is PER there?
Dunno, think maybe, i tried to get on this morning to check out a few things and the award flight box was over the other side of the screen under some adds for some reason... Tried to look for Istanbul or a few places and that wasn't in the list... Being such an exotic out of the way place of course?!?!?
I gave up fairly quickly...
S
SteveJohnson
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
I post this half-expected to be slapped with an infraction, despite that this is not an attack on any single member.
In light of the discussion about AFF being part of the QF 'Mods and Media' briefing on changes to ASAs, I want to add something to my previous post where I was, and remain, in support of AFF taking part in that.
I applaud AFF for gaining this recognition with QF and being in a position to gain insight into those changes being made and report back to AFF members so that we are fully informed on this. That is 100 percent what it should be.
But AFF didn't 'follow through' as much as they should have, and now we have reports of at least one mod making ASA bookings after the media briefing based on the fact that he knew things would change at the stroke of midnight.
I suggest that if AFF want to be treated like media when it comes to events like this then AFF needs to
(1) report on the event, just like media do, to ensure AFF members are fully informed and up to date. Not just post a three-line post that says "Yeah, what so-and-so said yesterday". Media have the embargo to get stories together to inform their readers but I fail to see what work anybody from AFF did along those same lines.
(2) have the same code of ethics as media so as not to take advantage of anything they hear under privilege during briefings like this.
(3) have the same sense of independence as media and not to be swayed by a bit of 'VIP' treatment. These changes are incredibly contentious, maybe as much or more so than the removal of Anytime Access, and when they were first rumoured many months ago people kicked up a storm and that storm is still raging today now that some of the changes have come to pass. But some of 'the chosen few' seem very quiet on this. If you don't like the changes that QFF is making to ASA awards then say so, stand up for the members of the AFF community, don't just roll over like a puppy.
I post this half-expected to be slapped with an infraction, despite that this is not an attack on any single member.
In light of the discussion about AFF being part of the QF 'Mods and Media' briefing on changes to ASAs, I want to add something to my previous post where I was, and remain, in support of AFF taking part in that.
I applaud AFF for gaining this recognition with QF and being in a position to gain insight into those changes being made and report back to AFF members so that we are fully informed on this. That is 100 percent what it should be.
But AFF didn't 'follow through' as much as they should have, and now we have reports of at least one mod making ASA bookings after the media briefing based on the fact that he knew things would change at the stroke of midnight.
I suggest that if AFF want to be treated like media when it comes to events like this then AFF needs to
(1) report on the event, just like media do, to ensure AFF members are fully informed and up to date. Not just post a three-line post that says "Yeah, what so-and-so said yesterday". Media have the embargo to get stories together to inform their readers but I fail to see what work anybody from AFF did along those same lines.
(2) have the same code of ethics as media so as not to take advantage of anything they hear under privilege during briefings like this.
(3) have the same sense of independence as media and not to be swayed by a bit of 'VIP' treatment. These changes are incredibly contentious, maybe as much or more so than the removal of Anytime Access, and when they were first rumoured many months ago people kicked up a storm and that storm is still raging today now that some of the changes have come to pass. But some of 'the chosen few' seem very quiet on this. If you don't like the changes that QFF is making to ASA awards then say so, stand up for the members of the AFF community, don't just roll over like a puppy.
ComeFlyWithMe
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
To me, the QFF program has just devalued significantly.
What a true "enhancement" - enhancing only QF's bottom line to the detriment of the member. Now we have to phone to get a decently priced ASA? You've got to be kidding. One plus - it looks nice. Cold comfort.
To me, these negative changes are enough for me to consider switching my program of choice to something else.
I hope they get the backlash they deserve.
To me, the QFF program has just devalued significantly.
What a true "enhancement" - enhancing only QF's bottom line to the detriment of the member. Now we have to phone to get a decently priced ASA? You've got to be kidding. One plus - it looks nice. Cold comfort.
To me, these negative changes are enough for me to consider switching my program of choice to something else.
I hope they get the backlash they deserve.
Ansett
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
You me and many others im sure.
Why would you run a media program encouraging people to joing QFF and earn points through partners other than to increase customer loyalty then turn around and smack thos previously loyal customers in the face with this cough !
You me and many others im sure.
Why would you run a media program encouraging people to joing QFF and earn points through partners other than to increase customer loyalty then turn around and smack thos previously loyal customers in the face with this cough !
HarryB
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
Is it this simple? If so, apart from inconvenience associated with making a call then I don't really have an issue with this. The best status run option for me is ADL-BNE-TSV return so should be easy enough to book.
However, if some of the more elaborate routes for status runs are off the agenda then I can understand people's angst. I would also be very annoyed if the ASA's at classic rates were binned in future as the value of each FF point is significantly reduced without them
Is it this simple? If so, apart from inconvenience associated with making a call then I don't really have an issue with this. The best status run option for me is ADL-BNE-TSV return so should be easy enough to book.
However, if some of the more elaborate routes for status runs are off the agenda then I can understand people's angst. I would also be very annoyed if the ASA's at classic rates were binned in future as the value of each FF point is significantly reduced without them
tuapekastar
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
I'm normally fairly philosophical when QF introduces 'enhancements' - let the dust settle, see what it all really means for me, take advantage where possible (though TBH almost all the positive changes in recent years - with one notable exception - have been fluff) then sit back and carefully consider and compare schemes mated with my intended flying habits and make my choice.
But I must admit I'm quite peeved at this development. The notable exception I referred to above was the introduction of earning ASAs that were available around classic rates. Assuming these go the way of the dodo as predicted, then it's like QF has provided a genuine enhancement that lots of members love (allowing that we on AFF are not necessarily representative of the wider QFF membership, though no doubt plenty of non-AFFers utilise ASAs as well), and decided "they like it"! "Oh, hang on they like it too much, we'll take it back, can't have our members liking things too much".
Anyway, going against the flow somewhat I have an existing JASA I need to cancel, so I'll lump those points in with what I've currently got and see if I can't harass the call centre staff to see what I can pick up in lieu.
And then carefully consider my future FF scheme needs (which may, to be fair, see me stay with QF, but still, not happy Jan).
I'm normally fairly philosophical when QF introduces 'enhancements' - let the dust settle, see what it all really means for me, take advantage where possible (though TBH almost all the positive changes in recent years - with one notable exception - have been fluff) then sit back and carefully consider and compare schemes mated with my intended flying habits and make my choice.
But I must admit I'm quite peeved at this development. The notable exception I referred to above was the introduction of earning ASAs that were available around classic rates. Assuming these go the way of the dodo as predicted, then it's like QF has provided a genuine enhancement that lots of members love (allowing that we on AFF are not necessarily representative of the wider QFF membership, though no doubt plenty of non-AFFers utilise ASAs as well), and decided "they like it"! "Oh, hang on they like it too much, we'll take it back, can't have our members liking things too much".
Anyway, going against the flow somewhat I have an existing JASA I need to cancel, so I'll lump those points in with what I've currently got and see if I can't harass the call centre staff to see what I can pick up in lieu.
And then carefully consider my future FF scheme needs (which may, to be fair, see me stay with QF, but still, not happy Jan).
legroom
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
One more observation:
Unless you are on AFF and aware of ASA, infrequent flyers will get trapped with P+P thinking that this is the only way points could be redeemed.
Note that QF intends to send the emails only to those who had done ASA previously - not every QFF members, so their intention is fairly obvious.
As foreshadowed upthread, in a few months' time (rumour at this stage) this phone option would also be marginalised away.
QF of course wants to return to profitability but along the way, our common currency as we now know would slowly be turning into FlyBuys Mark II.
I am tempted to "empty" my points just flying somewhere while it lasts as I have enough booked SCs in the systems already to maintain WP until July 2015 so I do not need further SCs at the moment.
Just in case they all turn into toasters or pots or a Panasonic camera....
One more observation:
Unless you are on AFF and aware of ASA, infrequent flyers will get trapped with P+P thinking that this is the only way points could be redeemed.
Note that QF intends to send the emails only to those who had done ASA previously - not every QFF members, so their intention is fairly obvious.
As foreshadowed upthread, in a few months' time (rumour at this stage) this phone option would also be marginalised away.
QF of course wants to return to profitability but along the way, our common currency as we now know would slowly be turning into FlyBuys Mark II.
I am tempted to "empty" my points just flying somewhere while it lasts as I have enough booked SCs in the systems already to maintain WP until July 2015 so I do not need further SCs at the moment.
Just in case they all turn into toasters or pots or a Panasonic camera....
Last edited:
flying_double
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
Following today's announcement, I think there are a number of members of this forum that owe 747800intercon a very big apology!
Kudos for being ahead of the game!!
Following today's announcement, I think there are a number of members of this forum that owe 747800intercon a very big apology!
Kudos for being ahead of the game!!
whatmeworry
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
Anybody else think this will cost them dearly?
Instead of people burning points on QF they will be burning them on EK and CX now! How much extra will that cost them?
Not to mention people joining other loyalty programs and ditching QF plus thousands of hours extra the call centre will have to cope with this shocking decision.
Anybody else think this will cost them dearly?
Instead of people burning points on QF they will be burning them on EK and CX now! How much extra will that cost them?
Not to mention people joining other loyalty programs and ditching QF plus thousands of hours extra the call centre will have to cope with this shocking decision.
JohnPhelan
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
Should still be possible - ASA most certainly still exist, as you'll see in the email you'll get from QF. Most of them are still bookable on line. For ASAs at the same point cost as Classics, you'll need to ring the call centre to book.
Should still be possible - ASA most certainly still exist, as you'll see in the email you'll get from QF. Most of them are still bookable on line. For ASAs at the same point cost as Classics, you'll need to ring the call centre to book.
ComeFlyWithMe
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
Not sure if this has been posted, but the official party line from QF is as follows:
Does this constitute a change in the QFF T&C's, of which we are supposed to receive appropriate notice? I recall the BA points and status earning table changes which I would consider 'incorporation by reference' which weren't given the appropriate notice period.
Not sure if this has been posted, but the official party line from QF is as follows:
Does this constitute a change in the QFF T&C's, of which we are supposed to receive appropriate notice? I recall the BA points and status earning table changes which I would consider 'incorporation by reference' which weren't given the appropriate notice period.
JohnPhelan
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
Uncheck the "Classic Awards only" box on the search engine.
Uncheck the "Classic Awards only" box on the search engine.
mannej
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
I for one have had great help from Red Roo in the past, and I know I am not re only one.
However, I am fully aware of the issues around the changes (to which I have my own thoughts), but I will comment on them further when I am away from the office.
Sorry, but that comment is out of order. I do feel for RedRoo in this situation, it has been mentioned that there is limitations as to what they can and can not say on AFF.
I for one have had great help from Red Roo in the past, and I know I am not re only one.
However, I am fully aware of the issues around the changes (to which I have my own thoughts), but I will comment on them further when I am away from the office.
ComeFlyWithMe
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
Don't shoot the messenger comes to mind. I'm certain that the sentiment raised here will be relayed back to the appropriate QFF representatives by RedRoo.
Don't shoot the messenger comes to mind. I'm certain that the sentiment raised here will be relayed back to the appropriate QFF representatives by RedRoo.
medhead
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re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April
Not really. T&Cs say they can be booking on line with out incurring a fee. They get around this by the fee free phone number. T&C or footnotes say ASA can include classic award fares, but at a higher cost - as per the last sentence you quote.
However, removing availability of classic award entirely would be a change to the T&Cs and should require 3 months notice. Reading the current clause 15 suggests there should be wholesale changes if this situation was to change.
Not really. T&Cs say they can be booking on line with out incurring a fee. They get around this by the fee free phone number. T&C or footnotes say ASA can include classic award fares, but at a higher cost - as per the last sentence you quote.
However, removing availability of classic award entirely would be a change to the T&Cs and should require 3 months notice. Reading the current clause 15 suggests there should be wholesale changes if this situation was to change.
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