Dan Murphy's and Other Wine Deals

Long times ago I ask ACCC about wrong pricing. The seller can reject the transaction due to an incorrect price. If this case happened often, it may get trouble. Basically, they can cancel and refund to you.
 
Just received an email from ‘Gerard’ at finewine saying price error but they will honour the order as goodwill gesture! Anyone else get this? If it arrives will be impressed they honoured
 
I just got a second call - after they called to refund me - saying they're going to honour my order. They certainly have some customer service!

Good luck to the rest of you. Will definitely keep shopping with them now
 
Rollercoaster. Just had a call-they are now going to honour my order (only 2) despite me agreeing to refund earlier
Just received an email from ‘Gerard’ at finewine saying price error but they will honour the order as goodwill gesture! Anyone else get this? If it arrives will be impressed they honoured
I just got a second call - after they called to refund me - saying they're going to honour my order. They certainly have some customer service!

Good luck to the rest of you. Will definitely keep shopping with them now
Same
 
I just got a second call - after they called to refund me - saying they're going to honour my order. They certainly have some customer service!

Good luck to the rest of you. Will definitely keep shopping with them now
Wow. Fingers crossed mine goes through then. Anyone who had a bad day today - at least you're not the guy whose misprice sold 10k or more of champagne below wholesale
 
Just received an email from ‘Gerard’ at finewine saying price error but they will honour the order as goodwill gesture! Anyone else get this? If it arrives will be impressed they honoured

Have to love a good price error! I Just picked up a couple two-piece suits for my sons for $9.99 a set this week from tarocash ;) including free postage and cahsrewards on top. Pretty sure there was a digit or two missing somewhere in the price
 
Different Drop have 10% off grenache with GRENACHEDAY until this Sunday:

Rollercoaster. Just had a call-they are now going to honour my order (only 2) despite me agreeing to refund earlier

Indeed :(

All orders will now apparently be honoured and fulfilled at the erroneous price :)

That's brilliant, CE.
Once again, I was out of action and missed this.
Will be interested to see whether they are 375ml or 750, as its the 375ml now showing (at twice your price :)) on their website.

375ml is the 2004, not the Premier Grand Cru NV

Did anyone get a screenshot of price and bottle size if they end up sending 375ml?

the product page linked to the wine in your online order confirmation states volume 750
 
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I believe the product description for the 750ml is wrong, which probably caused the mis-price to begin with. The Femme de Champagne is their top Cuvee, a Grand Cru and vintaged only (will probably be 00 or 04). This corresponds with the display picture.

Their Premier Cru Brut is the one with the advertised sale @ $50, some employee probably just Ctrl-F'd "Duval-Leroy Premier Cru" and ended up changing both product prices.
 
I believe the product description for the 750ml is wrong, which probably caused the mis-price to begin with. The Femme de Champagne is their top Cuvee, a Grand Cru and vintaged only (will probably be 00 or 04). This corresponds with the display picture.

They (and I above) mistakenly wrote Premier Cru instead of Grand Cru as per bottle label:

Duval-Leroy Femme de Champagne 2004 $$$$
Tasted in 2015 | The Champagne Guide 2016-2017 page 133 | 96 points
Duval-Leroy Femme de Champagne Brut Grand Cru NV $$$$
Disgorged July 2016 | Tasted in 2017 | The Champagne Guide 2018-2019 page 137 | 96 points

Their Premier Cru Brut is the one with the advertised sale @ $50, some employee probably just Ctrl-F'd "Duval-Leroy Premier Cru" and ended up changing both product prices.

Yes, that seems to be how the wrong price happened :( :)
 
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They (and I above) mistakenly wrote Premier Cru instead of Grand Cru as per bottle label:

Duval-Leroy Femme de Champagne 2004 $$$$
Tasted in 2015 | The Champagne Guide 2016-2017 page 133 | 96 points
Duval-Leroy Femme de Champagne Brut Grand Cru NV $$$$
Disgorged July 2016 | Tasted in 2017 | The Champagne Guide 2018-2019 page 137 | 96 points

Oh wow, I stand corrected, never seen in their product list.
 
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I didn’t receive a call or email but just checked my order history, it is showing as Premier Cru. Are others who have been told their orders will be honoured seeing the same thing in order history? And any thoughts on whether the Premier it is a keeper if it is delivered? The picture I ordered from was definitely the grand cru.
 

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