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I don't like Amazon. It's not as easy as eBay to return what you purchase. Base on the Amazon selling strategy, it only sells the popular item, and aim to get the minimum days of item stored in the warehouse. It may not cover a broader variety of wine.
I've never returned anything on eBay and speaking of a data point of one for Amazon, but it couldn't have been easier to return an item. A few clicks online. Then go to one of their many drop-off points (local pharmac_ for me). They took the item, scanned a bar code in an email I had from Amazon and that was it. I didn't even need to package the item. I'm intrigued how eBay can make it simpler?