David Jones: AMEX to Latitude

[albyd]

I haven't tried that yet - only just made my first spend on mine as I applied from scratch. I'm surprised they gave me such a small credit limit given my income and not that many other lines of credit. I even applied for the "Prestige" card to maximize my chances of getting a decent limit - I wonder whether it matters if I applied for the $99 card or the $300 one - they said I can go through the application for a higher credit limit in 3 months. Might try that.

 

[nugstar]

Most concerning issue I've had to date with Latitude:
They've screwed up processing a BPay payment to them. They've only credited my account with 1/3 of the actual payment sent. How that happens is beyond me but hey, it's latitude.

The woeful resolution process requires the customer to upload more details first rather than latitude opening an investigation to check their owns systems first.

Everyone make sure you check your payments if their over and above the closing invoice balance.