The DL status recognition is weird, recently booked economy travel SYD-CLT (too difficult to book through VA) and my gold VA status was matched to silver medallion. Have since moved up to platinum VA after EY Christmas trip and DL won't up the Elite status match on the ticket. I've spoken to VA and DL, neither is wanting to change the status on the ticket. DL wants me to update at the check in, though platinum elites are eligible for upgrades 5 days before departure and silver is only 1 day before. Any idea on who to contact and have this sorted?
OK, I have recently changed status from VA SG to VA WP and had some DL bookings in the system showing me in the "Passengers" section as:[TABLE="class: Grid"]
[TR]
[TD]
SERFTY FULL NAME
V Australia # 0123456789
Velocity
Gold Medallion / Elite Plus[/TD]
[/TR]
[/TABLE]
I was going to call to get the Velocity number reapplied, but on looking the booking up I saw a link to:
Clicking that opened a section at a heading: "FREQUENT FLYER NUMBER" as herein:
I just clicked save (nothing else) and there it was: [TABLE="class: Grid"]
[TR]
[TD]
SERFTY FULL NAME
V Australia # 0123456789
Velocity
Platinum Medallion / Elite Plus[/TD]
[/TR]
[/TABLE]