EY Gold Status match

[yohy?!]

I applied on the 12th ( and resent it yesterday) to which I got the Promotion over email... Which I forwarded my original email to Etihad Guest Enquiries..
Usually I wouldn't bother but considering I applied initially in the timeframe, may as well try...

I did the same and my email was rejected by the main etihad guest email! guess they must be getting a lot of traffic over the cr@p handling of the promo.

i resent it to [email protected] (MD of Etihad Guest) and it didnt bounce back

 

[exceladdict]

Anyone with a new account, that applied during the promotion, had a reply yet whether yay or nay?

 

[vitagen]

Mine was a new account and still pending

 

[blackcat20]

When I applied last year it took ages for the pack to turn up in the mail, so long that I assumed I wasn't successful...

 

[travelislife]

My QF SG expires end of this month and I was hopeful of getting this and then double dipping on to the air berlin one but looks like will have missed that boat!

 

[yohy?!]

Mine came in via email today (no reply from the previous email tho!)

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[TD="colspan: 2"]Welcome to Etihad Guest Gold[/TD]
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[TD="width: 360"]Dear Mr Yohy?!,
Membership number: <redacted>

Your continued loyalty has earned you enough Tier Miles/Tier Segments to be upgraded to Etihad Guest Gold. So now you’ll enjoy more benefits and privileges every time you fly with Etihad Airways, Etihad Regional, Air Serbia, and Air Seychelles*, making every journey more rewarding.

Here are some of the key benefits of your Etihad Guest Gold membership:
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[TD="width: 16"]•[/TD]
[TD]Enhanced Lounge Access – Invite a guest to enjoy our luxurious Business Class Lounges before you fly[/TD]
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[TD]•[/TD]
[TD="width: 572"]Rewards Sooner – Earn 50% bonus miles on every flight[/TD]
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[TD]•[/TD]
[TD]Priority Check-In and Boarding – Take advantage of priority check–in and boarding on all flights, regardless of which cabin you are travelling in[/TD]
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[TD]•[/TD]
[TD]Extra Baggage Allowance – 15 kilos additional baggage allowance on all applicable flights*[/TD]
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[TD]•[/TD]
[TD]Fast Track Immigration – Upon arrival at your destination, skip the queue at border control to enjoy a speedy exit*[/TD]
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[TD]•[/TD]
[TD]Nominate a Representative – We know your time is precious, so you can authorise one other person to manage your account on your behalf[/TD]
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​

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To find out more about all your new benefits, please click here.
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[TD]When will I get my new Etihad Guest Gold Card?

As we are in the process of redesigning our Etihad Guest cards, your new Etihad Guest Gold card will be sent to you on or before 31 May 2015. We’ll email you again to confirm when your new card has been successfully dispatched.

In the meantime, if you are planning to travel before your new card arrives, simply print out a copy of this email (which is valid until 31 May 2015) and present it at the airport to enjoy all the benefits exclusive to your Gold membership.[/TD]
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[TD="colspan: 2"]We look forward to welcoming you on board again soon.

Yours sincerely,

Peter Baumgartner
Chief Commercial Officer - Etihad Airways[/TD]
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[TD="colspan: 2"][TABLE="width: 595"]
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[TD="width: 463"]* Subject to the terms and conditions of the programme, the airline you are travelling on and service availability. For full details visit: www.etihadguest.com/en/programme/benefits/gold/

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[vitagen]

Nice! Mine is still base level, when did you submit your Am?

 

[exceladdict]

Congrats Yohy. Hopefully this means they are working through the pile!

 

[yohy?!]

Feb 23 - not sure but my follow up might have prompted it to be picked up and actioned?

 

[MrJetset]

I applied on Feb 21. Still nothing.

 

[DoctorSimon]

Hi

Just checked my Eithad account and it has been upgraded to Gold. No email as yet. Used my Aegean Gold card to apply. Sent the application on 2 March and nothing heard inbetween - assumed it was lost.

 

[slc767338]

Just logged in and still at base tier.

 

[jackthomas]

Just logged in and still at base tier.

Likewise here.

 

[Steady]

Likewise here.

And here, still base level

 

[exceladdict]

And here, still base level

And as a non member I've had no reply. Emailed normal help desk two days ago and no reply to that either.

 

[jackthomas]

And as a non member I've had no reply. Emailed normal help desk two days ago and no reply to that either.

Normal email line was hopeless, emailed them and they just directed me to the status match email twice which seemed to be unmanned..

 

[BLK343]

And here, still base level

No luck here too

 

[exceladdict]

Dear Guest
Thank you for taking the time to contact the Etihad Guest Service Centre.
With reference to your Tier Match query, we request you to follow up your request directly to [email protected] as they will be able to assist you further.

Should you require any further assistance, please do not hesitate to contact us.
We look forward to welcoming you again as our guest in the future.
Warm Regards,
<snip>
Service Coordinator

 

[Finale]

Just became Gold, no email. Matched United Platinum which I got from status challenge with no activity for 8 months lol. Sent email on Mar 2.

 

[ozpete]

Feb 23 - not sure but my follow up might have prompted it to be picked up and actioned?

I received my membership by email today.

I never followed it up, so those who havent done so, can possibly relax.