FINALLY! - Citi launching Citi Prestige with Visa Infinite

[Steady]

Have they quietly removed the 1 free luxury airport transfer benefit?

Still listed in their terms

 

[playbargain]

Citibank credit cards can finally be added to Google Pay! Took long enough but a welcome change.

Google Pay FAQs

Frequently asked questions for Google Pay FAQs

www1.citibank.com.au

 

[N860CR]

I can’t seem to find a reference to a 12 month lockout for the bonus points in the T&Cs…

Haven’t held this card but have the Citi Premier so wasn’t sure if there’s a wait before getting the bonus again?

 

[kamchatsky]

I only recently signed up Prestige card, looking to transfer the 300k point bonus to SQ. I never knew that Prestige card can transfer to QR Avios as well.



Has anyone have opinion on whether it QR or SQ is a better partner to transfer points to? I love SQ but always annoyed with the hard 3 year point expiry.

 

[Steady]

Steady you sure about the Stay 4 Pay 3 benefit?

Still listed on the website as a benefit CE. But max 4 claims per year.

Try to book 1 and see how it goes

I have successfully booked one now @Cruiser Elite - I had trouble getting through on the phone, but it was painless when I did. I also received this email yesterday

Important Information: Your 2023 Citi Prestige Card Benefits​ Dear Steady, We are writing to let you know that your existing Citi Prestige Card benefits have been renewed until 31 December 2023. The benefits that currently apply to your Citi Prestige Card will remain the same. The following benefits have been renewed: • 4th night free when you stay four consecutive nights at a range of hotels.1 • Priority Pass Membership with unlimited lounge visits for you and a guest.2 • A Luxury Transfer up to the value of $100 in selected cities across Australia, available 24/7.3 You can review a summary of these benefits in the Terms and Conditions available at www1.citibank.com.au/prestige-benefits/terms. If you would like further information or to redeem your Citi Prestige Card benefits, please contact Citi Prestige Concierge at 1800 782 948, available 24/7 and we'd be happy to help.

Yours sincerely, The Customer Service Team

 

[jakiman]

I was able to book a 4th night free also just few weeks back for a trip this month.
It's still 1 per night average price off from the best Expedia price you can find.

 

[Moindardt]

Has anyone have opinion on whether it QR or SQ is a better partner to transfer points to? I love SQ but always annoyed with the hard 3 year point expiry.

I just bank them and transfer to SQ when there is a bonus on or I need them for flights.

 

[http_x92]

The 300k Citi Points offer for $350 is tempting (120k Asia Miles/150k Velocity points), is the 4th night free offer only for third-party Expedia bookings? Or is it possible to ask them to book direct with the hotel website and get status benefits as well? Long shot I know...

 

[http_x92]

Okay, took the plunge for the Citi Prestige and it was approved within an hour. Probably a record for a high end card. Didn’t see that coming.

Now figuring out how to use the benefits… luxury transfer I will use next month. $350 to use all those benefits within a year ain’t bad.

 

[Deskorpio]

I was able to book a 4th night free also just few weeks back for a trip this month.
It's still 1 per night average price off from the best Expedia price you can find.

So it’s on par with Expedia price ? Is there a way we can book this online or does it have to go through the concierge? The US Citi seems to have Thankyou.com where we can look up hotels prices, i wonder if it’s the same website the Aussie Citi concierge will go to ..Also where do you guys find out about Expedia being the booking agent? I read through the T&Cs, couldnt see it anywhere.

 

[Steady]

So it’s on par with Expedia price ? Is there a way we can book this online or does it have to go through the concierge? The US Citi seems to have Thankyou.com where we can look up hotels prices, i wonder if it’s the same website the Aussie Citi concierge will go to ..Also where do you guys find out about Expedia being the booking agent? I read through the T&Cs, couldnt see it anywhere.

It is the same as the Expedia price, it has to be booked through the concierge. They told me I could book anything I could find on Expedia and I got the impression they booked through Expedia

 

[Deskorpio]

It is the same as the Expedia price, it has to be booked through the concierge. They told me I could book anything I could find on Expedia and I got the impression they booked through Expedia

Thats really awesome! Thanks @Steady. Meaning we get real discount unlike some booking agents that first jacked up the price before applying the “discount”

 

[N860CR]

Not sure the airport transfer service is worth the effort…

Trying to book an airport transfer from SYD to the Inner West (generally a $25 Uber). Even getting in touch with them is a nightmare… concierge number diverts to voicemail, emails take a day to be returned and calls backs are missed.

So far I’ve been told the 8km trip will be $160 so needs an additional $60 payment. Included in this is a 25% “Xmas Eve” surcharge which isn’t listed in the T&Cs, a $15 “airport surcharge” which also isn’t listed and a base fare that’s significantly higher than what’s in the document.

Seems the concierge service matches that of citi overall.

 

[Deskorpio]

Not sure the airport transfer service is worth the effort…

Trying to book an airport transfer from SYD to the Inner West (generally a $25 Uber). Even getting in touch with them is a nightmare… concierge number diverts to voicemail, emails take a day to be returned and calls backs are missed.

So far I’ve been told the 8km trip will be $160 so needs an additional $60 payment. Included in this is a 25% “Xmas Eve” surcharge which isn’t listed in the T&Cs, a $15 “airport surcharge” which also isn’t listed and a base fare that’s significantly higher than what’s in the document.

Seems the concierge service matches that of citi overall.

Doesn’t sound too promising hopefully i will have better luck using it in April from Perth. Thanks for sharing @N860CR

 

[bellroy26]

Doesn’t sound too promising hopefully i will have better luck using it in April from Perth. Thanks for sharing @N860CR

I'm using mine for tonight which we booked start of month. Also in Perth, lives in Cannington which is about 15 mins drive to the airport. We got 4 bags and were told we cannot book the Sedan so we were offered the People Mover which is charged more than the Sedan, so be mindful if you have multiple bags. I think they charge you per distance and not the hard set price in the T&C. All in all, got charged $109 so had to pay the $9 extra. Tad too expensive but still cheaper than if we got an Uber so still works for us.

 

[Deskorpio]

I'm using mine for tonight which we booked start of month. Also in Perth, lives in Cannington which is about 15 mins drive to the airport. We got 4 bags and were told we cannot book the Sedan so we were offered the People Mover which is charged more than the Sedan, so be mindful if you have multiple bags. I think they charge you per distance and not the hard set price in the T&C. All in all, got charged $109 so had to pay the $9 extra. Tad too expensive but still cheaper than if we got an Uber so still works for us.

Wow! Almost not worth doing it. Does it normally cost u more than $100 for Uber to airport @bellroy26 ? was it because you had to order bigger Uber car anyway? my place is 20mins ride away from airport and at the most $60 (3 people, 2lge bags plus backpacks, so a sedan).

 

[bellroy26]

Wow! Almost not worth doing it. Does it normally cost u more than $100 for Uber to airport @bellroy26 ? was it because you had to order bigger Uber car anyway? my place is 20mins ride away from airport and at the most $60 (3 people, 2lge bags plus backpacks, so a sedan).

It would usually cost us $35 Uber XL going to the airport. But yes, the base price of People Mover ($100) costs more than the Sedan ($85). And that's only for the first 10km. Any succeeding kms is extra.

The thing about this luxury service is that the cars have a set rule for allowed number of bags so the type of car you'll get will be based on that.

 

[Deskorpio]

It would usually cost us $35 Uber XL going to the airport. But yes, the base price of People Mover ($100) costs more than the Sedan ($85). And that's only for the first 10km. Any succeeding kms is extra.

The thing about this luxury service is that the cars have a set rule for allowed number of bags so the type of car you'll get will be based on that.

Ah I see what you mean. Looks like Uber will be cheaper for me, i am 30km out of airport anyway, safe travel!

 

[N860CR]

For what it’s worth, when I pointed out quite clearly that the prices didn’t match the T&Cs and they were adding undisclosed surcharges, the concierge went radio silence.

Another AFCA complaint it is . They can just give me the $100.

If it wasn’t for the signup bonus, why on earth would anyone keep this card! I will hold it for a year to burn through the priority pass though. I can stomach a few $72 airport meals over a lounge at domestic.

 

[Deskorpio]

For what it’s worth, when I pointed out quite clearly that the prices didn’t match the T&Cs and they were adding undisclosed surcharges, the concierge went radio silence.

Another AFCA complaint it is . They can just give me the $100.

If it wasn’t for the signup bonus, why on earth would anyone keep this card! I will hold it for a year to burn through the priority pass though. I can stomach a few $72 airport meals over a lounge at domestic.

Thats right. Even with 300k Rewards point which at best only equal to 150k Velocity, the annual fee is not worth it for me. Only signed up because its half price