MEL_Traveller
Veteran Member
- Joined
- Apr 27, 2005
- Posts
- 28,983
The other thing is a couple of what I would call broad generalisations have been made about the cabin crews in F and service attitudes. I don't flow QF F a lotm but I've flown it enough between AU and the US and UK (luckily!) that I've had enough variation to know that in general I feel at least the crews are pretty good. I've had some.. odd experiences with some crew members making me feel like a request was an inconvenience (eg a steak sanga while they were doing prep for brekky) but in general they have been excellet and showing levels of personal attention. On more than one sector I've had a FA recognise me from other flights and that's been a bonus.
As we all know, and to varying degrees "love" QF can be inconsistent and yes this happens with the crews.. we're all human. Not an excuse in any way, when you get a bad one, you get a bad one (or a good one having a bad day). It also in a way can depend on what you go in with (tiredness, expectation, needs).
But I guess the issue is consistency (or lack of). Have you ever had a bad crew on Singapore Airlines? Or Japan Airlines? Or Lufthansa? That's the issue. Even one 'odd' experience where you are made to feel a request is inconvenient is arguably one that shouldn't happen at a price of $16K. Half the marketing of first class is that it prrovides a tailored service around individual passegner needs. 'Inconvenient' shouldn't even be in the first class vocubulary.