rainbowgirl
Established Member
- Joined
- Jan 17, 2012
- Posts
- 3,241
Thanks for all of your feedback, which we take seriously as it is important to us that we honour all of our offers in a timely manner. While bonus points for many of the offers at Coles supermarkets are these days added in a day or two, for other Coles supermarket promotions and for promotions with most other partners, points are added within four weeks. We are actively investigating the reported instances with Coles Express, and will provide a further update early next week.
Thanks for investigating the Coles Express situation. I look forward to reading the findings next week.
I am impressed with the prompt payment of the majority of Coles supermarket bonus points offers. Thank you for your efforts in improving this in the last few months.