Gift Cards at Supermarkets

[potm]

Mine was adjusted instantly - luck of the draw I guess

Was it a large amount? That could be a factor.

 

[wohoo]

Dunno, my case is under review for Target spend..

 

[easypoints]

Was it a large amount? That could be a factor.

You are probably right - it was only ~1300 points which were credited manually

 

[Saurs82]

Live chat isn't so live for me atm

 

[flying_duck]

Live chat isn't so live for me atm

It never loads for me on my work computer - the browser versions are just too old. It loads fine on the latest version of chrome on my laptop - maybe try that?

 

[Saurs82]

It never loads for me on my work computer - the browser versions are just too old. It loads fine on the latest version of chrome on my laptop - maybe try that?

Nope doesn't like that either might have to try again later

 

[potm]

I manged to get it to load on my iphone. Maybe try on your mobile.

 

[Chicken]

for those who rang up about points adjustments - was it done instantly?

Yep, it was on my internet banking account same day.

they said technical team was working on it. you think there is precedent of automatically adjusting everything Amex's end?

Others reporting no bonus even for Coles in store and Coles Express, so something broke regarding Edge card.

 

[Mr_Orange]

My take on this schmozzle is that Amex are preparing some changes and their preparation work (obviously undertaken by the QFF work-experience kids) temporarily broke something.

We have recently seen the Paypal/Postbillpay methods to pay utilities and score 1ppd shut down so I wouldn't be at all surprised if something happens with the Edge in the coming weeks or months.

 

[Chicken]

We have recently seen the Paypal/Postbillpay methods to pay utilities and score 1ppd shut down so I wouldn't be at all surprised if something happens with the Edge in the coming weeks or months.

06/08/2018 PAYPAL *WOOLLAHRAMU 0293917000 $331.73 331 0 331

I've been lucky, paid all my rates and stratas before the computer fell over. Maybe someone thought was doing data cleansing on Membership Rewards but there are too many different AmEx cards LOL

 

[Saurs82]

I manged to get it to load on my iphone. Maybe try on your mobile.

Tried that and while I finally got the chat icon to appear it still said it was unavailable

My take on this schmozzle is that Amex are preparing some changes and their preparation work (obviously undertaken by the QFF work-experience kids) temporarily broke something.

We have recently seen the Paypal/Postbillpay methods to pay utilities and score 1ppd shut down so I wouldn't be at all surprised if something happens with the Edge in the coming weeks or months.

Oh how did I miss this happening!

 

[andye]

3MR/$ on Edge from Everyday Giftcards on 27th August. Particularly relevant this week

 

[burmans]

3MR/$ on Edge from Everyday Giftcards on 27th August. Particularly relevant this week

Whatever it was it seems to have righted itself, I had 1ppd on Harris Farm end last week, same store on Sunday gave 3ppd.

 

[yoyo]

My BP purchase on Monday only generated one point
27/08/2018 BP AUSTRALIA BPME BP AU DOCKLANDS $40.00 40 0 40

 

[SOPOOR]

Yep looks like all mine have gone back to 3ppd

 

[Chicken]

26/08/2018 COLES 951 BAULKHAM HILL BAULKAM HILLS $82.76 246
26/08/2018 WOOLWORTHS 1105 BAULKHA BAULKHAM HILLS $9.10 27
26/08/2018 EVERYDAY GIFT CARD 6673 BELLA VISTA $47.50 141
25/08/2018 EVERYDAY GIFT CARD 6673 BELLA VISTA $95.00 95
15/08/2018 COLES 924 ROUSE HILL ROUSE HILL $23.00 69
13/08/2018 EVERYDAY GIFT CARD 6673 BELLA VISTA $190.00 570

Looks like something broke, then got fixed.

Also, all my transactions on 26/8 only appeared this morning. Maybe they realised they broke it, so they stopped the point postings in the last few days, and fixed them.

 

[potm]

Now we still have to wait for the manual adjustments to be made. I wonder how Amex will handle it. Make adjustments for everyone or only those who contact them and raise the issue.

 

[Mr_Orange]

Now we still have to wait for the manual adjustments to be made. I wonder how Amex will handle it. Make adjustments for everyone or only those who contact them and raise the issue.

I was on chat with Amex earlier today about MR points and the first question the agent asked was, "Is this do to with charges on you Platinum Edge card?", so I would say they are all over it.

My issue was different.

 

[flying_duck]

Now we still have to wait for the manual adjustments to be made. I wonder how Amex will handle it. Make adjustments for everyone or only those who contact them and raise the issue.

Yesterday I was told a case would be opened and I'd hear in 10 days. Today the agent was happy to manually adjust on the spot - and it appeared when I refreshed the page. No indication of any automatic identification though.

 

[Saurs82]

3ppd for e-gift cars today and then used it a self serve to purchase wish gift card and visa one card no problems, I did purchase 3 other items in the same transaction