Global CrowdStrike IT outage impacting airports and more

[antycbr]

I wonder how many hours I will need to stand in line on Monday for this to happen?? At least 35 of my team have messaged to say they couldnt finish work due today as their computers started dying from 2:50pm.

No one usually goes into office on Monday, i imagine several thousand staff who were WFH today were impacted, so far only the Mac users seem unaffected.

Post automatically merged: Jul 19, 2024

Yes but it assumes you have local admin rights, most corporations dont give users local admin rights to their PCs less they install or remove software they shouldnt.

Unless they release some form of fix that can be deployed remotely- I’m not convinced this is possible because your PC is not sufficiently “booted” to get the network and software deployment tools used by IT - Microsoft Endpoint Manager or equivalent - working to allow a remote deployment. So we are talking manual intervention.

Given the scale of the problem the top tier people will be working on a fix worldwide.

 

[Human]

Sky now reporting from MEL T4. All Jetstar checkins and bag drops are closed.

 

[antycbr]

Tried multiple times, work laptop wont boot in safe mode, so no chnace to by-pass. I don't think this cloud strike integration was designed very well. Work laptop basically just a paperweight now.

Because it’s security software it needs deep level integration into the operating system. High risk by its nature which is why security vendors have rigorous testing and ring based deployments which stop everyone getting it all at the same time. However because it is designed to protect against threats updates do get a degree of urgency which makes testing difficult.

 

[moa999]

$CRWD - the US$80bn company almost no-one had heard about until today.

 

[kamchatsky]

I have read there is a way to fix your computer, involves removing a file and it's legit. Released by cloud strike. .

The issue is that you will need administrator access to get this done, and it will need to be done manually for each Pc......

 

[Lynda2475]

Because it’s security software it needs deep level integration into the operating system. High risk by its nature which is why security vendors have rigorous testing and ring based deployments which stop everyone getting it all at the same time. However because it is designed to protect against threats updates do get a degree of urgency which makes testing difficult.

This one as clearly not tested properly, about as far from rigorous as one can get.

Having managed multiple sensitive programs where we have had to jump through numerous arduous cyber security hurdles, they must have work experience kids from Qantas running the deployment today.

 

[Pushka]

must have work experience kids from Qantas running the deployment today.

Delta and AA grounded worldwide.

 

[zsw]

Very interesting comparison of how the different airlines handled the issue - probably in line with what would be expected.

• Qantas went early and cancelled the only remaining Qantas flight once the ground stop was announced. Closing the Qantas Club for all the Jetstar passengers as a result. From what I could see good service at the Check-In desk to organise rebooking and hotels.
• Virgin seems the least affected of the major 3, still checking passengers in without issue when I was in the departure hall and had a flight depart to Perth when everyone else was grounded.
• Jetstar has made absolutely no progress at all, with long snaking queues through the check-in lines (although they do keep announcing for people to not queue up). Have handed out water and meal vouchers.

 

[ayebee]

Had a look at LAX.
QF12 managed to get away at reasonable time, but they seem to be holding arrivals on various taxiways pending gates coming available, presumably due to late departures.

 

[kamchatsky]

This one as clearly not tested properly, about as far from rigorous as one can get.

Having managed multiple sensitive programs where we have had to jump through numerous arduous cyber security hurdles, they must have work experience kids from Qantas running the deployment today.

Whilst I do not like Qantas, this is certainly not Qanta's fault.

 

[Saab34]

Jetstar from memory rely heavily on Microsoft/Azure and have different systems to QF. Would explain why they are essentially dead.

 

[TheRealTMA]

Who needs terrorism when there are incompetent programmers working for Microsoft and CrowdStrike etc who roll out automated updates which break existing systems.

I just add that the fill in program of music on ABC local radio from 3:15 was more entertaining than the usual afternoon programs.

 

[Lynda2475]

Whilst I do not like Qantas, this is certainly not Qanta's fault.

You have completely misunderstood the joke.

I was implying the work experience kids who usually f up Qantas website changes must have been working at Cloudstrike today to deploy such a disaster.

I know Qantas is not in any way at fault, as Qantas doesnt make changes to Windows nor Cyber software embedded in it. What I should have said is these Cloudstrike numpties make the Qantas work experience kids look like pros.

 

[antycbr]

Jetstar from memory rely heavily on Microsoft/Azure and have different systems to QF. Would explain why they are essentially dead.

Based on which airlines died quickly I wonder if both their local Windows PC fleet AND Navitaire their res system is down. One of the first to crumble was Frontier in the US, classic ULCC operator.

 

[Daver6]

No update from our corporate IT, suspect they decided was all too hard for a Friday afternoon and went home.

Sounds like your corporate IT is run by the Air Force then. Righty oh chaps. It's 3pm on a Friday. See you Monday morning 9am sharp to continue the war.

 

[TheRealTMA]

Post here or in humour thread?

Post automatically merged: Jul 19, 2024

Sounds like your corporate IT is run by the Air Force then. Righty oh chaps. It's 3pm on a Friday. See you Monday morning 9am sharp to continue the war.

Remember British latest aircraft carrier runs on windows NT.

 

[antycbr]

Sounds like your corporate IT is run by the Air Force then. Righty oh chaps. It's 3pm on a Friday. See you Monday morning 9am sharp to continue the war.

Monday will be fun as every single WFHer will need to go to work…

 

[Lynda2475]

Monday will be fun as every single WFHer will need to go to work…

Yep and for me that will be a couple of thousand people on site and 4-8 help desk guys getting RSI manually deploying fixes.

 

[jrfsp]

Huge travel impacts - global airline / airport shut downs, people unable to check into major hotel chains, car rentals list goes on.

 

[Quickstatus]

My local watering hole remains functional.
If the world ends, I know where I can get a cold beer