Global CrowdStrike IT outage impacting airports and more

[JohnK]

And people still want a cashless society.

Only the people who are content with their own lives and don't care how others will be affected.

I know where I'm going if Australia ever becomes cashless.

 

[Amanad78]

My son was in the middle of an online assessment for a Qantas apprenticeship, everything just froze and he couldn't complete it

 

[Blinky]

One of my sons is a senior IT Manager at a big university. He tells me that the damage is not so bad as it was Friday afternoon, and they have a work around for desktop users. But rather ominously he said this was not unexpected and there will be a lot more to follow.

 

[Saab34]

But rather ominously he said this was not unexpected and there will be a lot more to follow.

I’ve certainly noticed more IT challenges in the last year or two at my outfit (large asx). I’ve seen updates/releases rolled back multiple times due issues, and my main pain point is the incredible slowness which seems to be the new norm. We have launched/replaced some end of life programs with new locally built platforms, and have had multiple outages.

Two factor authentication is just the new normal now to access a nearly all our programs. I guess the threat is real out there these days.

 

[33kft]

Personally I think this is a symptom of the "you own nothing" Software as a Service delivery model these days. Businesses love it because instead of multi-year capex expenditure they can just pay a monthly fee for what they use to a company that hosts, maintains and updates these components for them, ostensibly for free (of course it's not free, but it's a lot cheaper to provide at scale), and often for less than the equivalent on premise service.

This is one such platform - in fact, it is the only method of delivery for this product. It is "born in the cloud".

You place a lot of trust in these companies and this is exactly where the supply chain risk comes from. In some cases (eg SolarWinds) those updates may have been thoughtfully provided by someone other than who it should have been, right into the guts of company IT systems.

 

[henrus]

Well I’m now back at home… glad I gave up when I did. Things were getting a bit crazy and the poor Jetstar staff had to get the police involved to calm an individual down. The Qantas lounge staff in Brisbane were lovely however the lounge display was totally broken for Jetstar flights.

 

[Saab34]

Well I’m now back at home… glad I gave up when I did. Things were getting a bit crazy and the poor Jetstar staff had to get the police involved to calm an individual down. The Qantas lounge staff in Brisbane were lovely however the lounge display was totally broken for Jetstar flights.

Tough weekend ahead for JQ. Have many pax to move, and aircraft/crew displaced this evening in out ports which will just play havoc with the next 48hrs.

 

[Silvia]

Landed in BNE at the time this happened. Luckily travelled with hand luggage only. My flight was delayed 3 hours and there wasn’t much movements in carousels which would have made passengers for this already delayed flight not too happy

 

[kamchatsky]

I can see it now...

Users: "My computer crashed using your software!"

Crowdstrike engineer: "Really? It works on my machine."

 

[AIRwin]

Well I’m now back at home… glad I gave up when I did.

Voucher refund?

 

[SYD]

I feel for anyone affected. I walked out of Coles earlier after returning my bag of groceries to their rightful places after I realised there was a 100 deep conga line for 2 self checkouts and chaos elsewhere. Reheated leftovers for dinner tonight….

What I find most extraordinary is this didn’t happen during my VA TSC SR at the start of the week! I was certain something was going pear shape because I’ve not had a good track record with pure SRs and generally avoid doing them like the plague… But it went off relatively well.

 

[henrus]

Voucher refund?

I paid $29 from Brisbane to Avalon was a $49 fare but that random collect the stars promo gave me a $20 voucher so I only paid $29 out of pocket.

 

[Seat0B]

And people still want a cashless society.

Yep. When I had a part time job as a checkout chick for Woolies in 1975, none of this would have happened. We had manual push button registers, metto gun price stickers and cash as the only way to pay. I appreciate the convenience of tap the phone, but the number of supermarket outages due to IT in recent years has also made me appreciate the good old/bad old days.

 

[henrus]

And it appears Jetstar is back online, might take a while for things to sort themselves out. I did enjoy my cancelled trip:

 

[CaptJCool]

For some reason the QF app is showing my flight as checked-in even though it's still over a week to go:
View attachment 398430

the QF APP at 10 minutes to midnight AEST


Crowdstrikes face mask moment perhaps - Optus come calling …

Anything on the scale of this creates single point of failure. But of course lots jump on the band wagon and sink or swim along with it

Also my kids (one who travelled J to Perth this morning) and sister/BIL just departed Perth for Europe on Emirates who are definitely STILL flying

 

[SCM]

I wonder how JQ services will be impacted tomorrow, what about all the flights they have to make up?

 

[Quickstatus]

Ryanair is the master of incidental revenue…

I wouldn't call their incidental revenue incidental

 

[CaptJCool]

I wouldn't call their incidental revenue incidental

When I drove out of Dresden around 12.39 local time
There was Ryanair arriving. So methinks they kept flying

Post automatically merged: Jul 20, 2024

I wonder how JQ services will be impacted tomorrow, what about all the flights they have to make up?

Remember
There’s all those spare seats on QF so they’ll clear the passenger backlog …

 

[Lukabs]

American Airlines have grounded aircraft globally

https://www.reuters.com/business/aerospace-defense/american-airlines-issues-ground-stop-due-communication-issue-faa-status-page-2024-07-19/

AA have announced they are back up & running. I’m sitting on a flight now out of Nashville to Dallas.

 

[Quickstatus]

Update causes what appears to be a Microsoft kernel panic

MacOS and Linus unaffected