Global CrowdStrike IT outage impacting airports and more

[Human]

Sky news broadcasting from Sydney airport T2. All info screens are down. Reporting that all Jetstar flights are grounded. Queues lengthening.

 

[kamchatsky]

This is what I got when I tried to search for flights

 

[jrfsp]

 

[Quickstatus]

And one of the "others" include at least one major Sydney hospital's electronic medical record.

I'm unable to electronically access anything in the pts records and there is no paper backup.

Luckily we know our patients and their history/current info is more or less in our neurons so it's not a problem other than having to later do to all the medical record entries

 

[RSVKanga]

All US airlines grounded.

 

[Saab34]

Lucky it’s still the early hours in the US. 6am kickoff a few hrs to run still.

 

[JohnK]

Oh my this really shows how vulnerable we would be to cyber attack by an unfriendly power. This is the stuff of my nightmares.

Why have I not heard of Crowdstrike before today? I'm not a fan of open systems where you rely on so many providers to interact with one another.

 

[Human]

Sky has another live update from SYD. Info screens are back on but Jetstar is still grounded.

 

[tdimdad]

I'm nnable to electronically access anything in the pts records and there is no paper backup.

So, redundancy was deemed unnecessary even the system was implemented? That would be unbelievable in your sector!

 

[Saab34]

The rebooting phase is often just as painful as the outage. I’ve left work but half the platforms have come back up.

 

[Quickstatus]

redundancy

Not anymore than any other organisation mentioned here.
And the electronic medical record is just that - keeping records of the past - so the best redundancy is that we know all our patients. The records are still there - just can't access it for now.

We have reverted to keeping paper contemporaneous records moving forward.

All critical patient monitoring systems are working because this bug does not affect these machines. The place is actually running very smoothly despite what's going on.

 

[Harrison_133]

Looks like VA flights are starting to move again, while JQ are at a standstill.

 

[Lynda2475]

According to a high level email in my workplace, the issue has been resolved by the provider about 435pm, but our business still needs to get its systems back up which now have data issues from being down, estimated rebuild time is 60 mins and a gradual rollout.

No update from our corporate IT, suspect they decided was all too hard for a Friday afternoon and went home.

 

[antycbr]

Airports run on a collection of Windows based PCs for check in, passenger info displays, baggage handling and gate control. Much of this is common equipment owned by the airport rather than the airlines as its common use.

The actual reservation systems most likely don’t run on Windows and are accessed via browser or terminal session, but the equipment throughout the airports may be running CrowdStrike. As the systems individually update with the faulty CrowdStrike version they blue screen.

Staff in the Network Ops Centre for each airline may be using things like Amadeus or Sabre, accessed from a browser or terminal, running on the ubiquitous Windows based PC with CrowdStrike.

 

[Lynda2475]

Crowdstrike reportedly advising this
View attachment 398429

Tried multiple times, work laptop wont boot in safe mode, so no chnace to by-pass. I don't think this cloud strike integration was designed very well. Work laptop basically just a paperweight now.

 

[PineappleSkip]

Reading on WA Post that

American Airlines, United, Delta are asking the Federal Aviation Administration for a global ground stop on all flights citing communications issues, according to the agency’s advisory page

Entertaining listening in the car to ABC go pear shaped. ABC Southern Queensland working with a mobile phone and a CD player.

 

[antycbr]

Tried multiple times, work laptop wont boot in safe mode, so no chnace to by-pass. I don't think this cloud strike integration was designed very well. Work laptop basically just a paperweight now.

Yep, you’ll need to get IT to do it. You need local administration rights on your PC.

Post automatically merged: Jul 19, 2024

Crowdstrike is now the source of the biggest P1 event in Australia ......

Optus can now rest easy

Possibly worldwide. At least it’s a good test of business continuity planning in case this is done by a hostile nation state.

 

[Pushka]

No update from our corporate IT, suspect they decided was all too hard for a Friday afternoon and went home.

I have read there is a way to fix your computer, involves removing a file and it's legit. Released by crowd strike. .

 

[Lynda2475]

Yep, you’ll need to get IT to do it. You need local administration rights on your PC.

I wonder how many hours I will need to stand in line on Monday for this to happen?? At least 35 of my team have messaged to say they couldn't finish work due today as their computers started dying from 2:50pm.

No one usually goes into office on Monday, i imagine several thousand staff who were WFH today were impacted, so far only the Mac users seem unaffected.

I have read there is a way to fix your computer, involves removing a file and it's legit. Released by cloud strike. .

Yes but it assumes you have local admin rights, most corporations dont give users local admin rights to their PCs less they install or remove software they shouldnt.

And since windows wont start correctly, laptop cant even connect to the network to download any fixes that cloudstrike might have released.

Given the magnitude of impact i hope all affected companies take legal action for the millions/billions of lost productivity and business this has caused.

 

[encryptededdy]

Why have I not heard of Crowdstrike before today

There's piles of B2B software like CrowdStrike that everybody uses but you'd never come across in your day to day.