And there's a big difference between Virgin Australia, Velocity, Qantas and Qantas Frequent Flyer.
I would prefer to fly Qantas - but the Velocity program for me is much more rewarding.
Please realise I have a lot of respect for you and your innovation so these posts are not an attack on you.
Velocity FF program is an OK program but there a couple of serious problems from where I am sitting
- Hardly any international flights to where I want to go. I am not interested in LAX or AUH and I am certainly not interested in Middle Eastern carrier
- Virgin, the organisation, are a load of hogwash. I am sorry but that is my observation
Until a couple of years ago QFF was great. Now it is poor. Attrocious if you like. Qantas have never treated me badly. Sure I cannot get the award seats I want but for me the weekly travelling experience is just as important as the points I accumulate. I am stressing enough as it is living away from my beloved home. The last thing I need is torture there and back. That is what the Virgin feels like to me
And this is the thing that people do not understand. Everyone's travel experience is different.
- I couldn't care less about priority boarding
- I hate SYD T2
- I hate the atmosphere inside a Virgin cabin. Flew QF last week up from SYD-BNE and the first 6-7 rows were so quiet I felt great. Virgin cabin is chaos
- I want a meal at dinner time and I want more than 1 drink. I don't need FA's and incompetent to complete cabin service
- I feel comfortale inside a Qantas lounge. I cannot say the same about Virgin lounges