Hey Qantas, why is it that ....?

[farawaymum]

Why is it that the cutlery in the Sydney first lounge looks and feels like it would be more at home in a cheap picnic basket when all the other dining "hardware" is quite nice?

 

[Fruitcake]

Why is it that the cutlery in the Sydney first lounge looks and feels like it would be more at home in a cheap picnic basket when all the other dining "hardware" is quite nice?

Because people steal them. This wasn't from an F lounge, but you get the idea:
Knives out for 'goat' Rex Hunt - National - www.theage.com.au

 

[jetlagger]

I challenge anyone reading this and thinking I'm mad...

I 'challenge you" because where, when & how I fly - whether short or long haul..
Catering, cuisine & the lovely drink options are relatively important to me nowadays.. :mrgreen:

 

[sumthinfornuthin]

Why is there a charge to join the QFF program when you use an Australian address but no charge when you use a US address?

There are links within Australia where I think you can join for free, could last year but not sure now. Google and see what you find

 

[marki]

There are links within Australia where I think you can join for free, could last year but not sure now. Google and see what you find

When you join Everyday Rewards card u can then apply for A frequent flyer card from Qantas free!

 

[Dr0pB3ar]

Hey Qantas, Why is it that I have never once after years of membership never been offered DSC?! I have been saving my points for years waiting to dump them all on a DSC offer.

While I am at it, why don't flight upgrades earn the status credits of the class you have upgraded to?

 

[h15t0r1an]

Why is it that the fares that come up on the iPhone / iPad app are not as good as the fares on the main website?

I guess you know the answer, but just in case... lots of companies selling on the net now offer different prices to people logging on from i-devices. The reason is that market research says they are more inclined to pay more for the same product that someone who logs onto a pc. And, I believe, if you log on from a mac, some websites will differentiate you too as a customer they should offer a higher price for the same product.

One of the experts in this field is Amazon.

For the same reason it can be better to log onto a site you might want to buy from and do your research before you log in, if you are registered there. that's assuming you don't have any leftover cookies on your machine from previous visits. Then, identify yourself, do the same searches and on some sites you will be offered different prices. Amazon is one of the ones that's getting a lot of sophistication in this area. Car companies and many travel companies too.

But I guess you knew that when you raised this question....

 

[Anna]

No I didn't know that. Thanks for the info! I was thinking the app was cough through incompetence, but it appears that it's deliberately cough. Interesting.

 

[JB expat]

I guess you know the answer, but just in case... lots of companies selling on the net now offer different prices to people logging on from i-devices. The reason is that market research says they are more inclined to pay more for the same product that someone who logs onto a pc. And, I believe, if you log on from a mac, some websites will differentiate you too as a customer they should offer a higher price for the same product.

One of the experts in this field is Amazon.

For the same reason it can be better to log onto a site you might want to buy from and do your research before you log in, if you are registered there. that's assuming you don't have any leftover cookies on your machine from previous visits. Then, identify yourself, do the same searches and on some sites you will be offered different prices. Amazon is one of the ones that's getting a lot of sophistication in this area. Car companies and many travel companies too.

But I guess you knew that when you raised this question....

Wow! Had no idea about this. Good tip.

 

[ozbeachbabe]

Why is it that the SSKs give you a coughpy piece of paper as a boarding pass instead of the cardboard ones like they used to? I'm slightly nostalgic you see and like the cardboard ones.

The pieces of cardboard have never been dispensed from SSKs - only the flimsy pieces of paper. I would think it comes down to economics plus a big roll of paper can probably issue more boarding passes & baggsge receipts than a box of boarding passes.

I'm sure the staff at the boarding gate could reprint a cardboard boarding pass for you for nostalgic purposes.

 

[geoffl]

Here's Another...
Why is it that when we use FF Points for Travel, there are no Status Credits recorded.
1. Qantas does get Paid for the Flight by the FF Program Company.
2. A Flyers Status is very important to them, and as these are "Paid" Flights, albeit at a lower Rate, they show the Loyalty Club that the Member is still Flying with QF.
3. I do not suggest that the Member should get Miles, as this would not be appropriate, unless it is an ASA Ticket.
:?:

 

[mannej]

Here's Another...
Why is it that when we use FF Points for Travel, there are no Status Credits recorded.
1. Qantas does get Paid for the Flight by the FF Program Company.
2. A Flyers Status is very important to them, and as these are "Paid" Flights, albeit at a lower Rate, they show the Loyalty Club that the Member is still Flying with QF.
3. I do not suggest that the Member should get Miles, as this would not be appropriate, unless it is an ASA Ticket.
:?:

Can you name me an airline that outside of promotions awards points and SC's on award tickets?

Although I agree with the sentiment, I feel that at the very least an award flight should count towards eligible sectors getting a ~ in the process

 

[Fruitcake]

Why is it that when we use FF Points for Travel, there are no Status Credits recorded...

Given that SCs are generally granted in line with the value of the fare to the airline (ie Y-, Y, Y+, J and F all earn different SCs) one would assume that award flight SCs, should they ever be created, would need to be at a small fraction of discount Y levels. Otherwise those paying cash fares are not being awarded for their loyalty.

 

[awilcockson]

Why is there a charge to join the QFF program when you use an Australian address

Not if you get a woolworths EDR card and join through there

 

[mannej]

Not if you get a woolworths EDR card and join through there

I think it is also complimentary if you sign up through QFCash as well, so there are enough ways to avoid the charge If you look hard enough

 

[Kerrodt]

I've just read through 20 pages of problems, issues, rants, complaints and genuine questions here on this thread. But not a single answer.

Does anyone respond to the matters raised on this thread? Seems pointless otherwise.

 

[gibbo8]

.....and why is it that can upgrade discount Y to J on points for domestic services, but not on international? I already know the obvious answer (loss of premium revenue), but it would add much value to the FF program, even if the points required were higher from discount Y to J.

 

[medhead]

This happened to us and, on enquiry, we were told that because an exit seat requires able bodied people to be able to open the door and help with evacuation, they must be able bodied - and not temporarily on crutches, for instance, and not infirm, or a youngster.

Which is the question has been asked about why mobile check works for an exit row but not the kiosk. They don't check you when using mobile check in.

Hi all, after years as a passive reader, this thread question fired me to action.

So why is it after more than 10 years as a lifetime Gold FF, do I have to start at zero status credits each year to make Platinum FF? While I earn the credits each year to scrape into Platinum, it would be nice to have the lifetime status recognised and maybe make Platinum Plus!!!

For the same reason that everyone starts at zero each year. Your lifetime status gives you gold benefits. That is the recognition that you receive. No matter how much flying you do you will get gold benefits. That is pretty big recognition.

 

[erkpod]

...people expect to be fed on pretty much ANY flight leg within Australia?

/rant on
I don't understand the fascination with (let alone the constant whining about) airline food. I know I'm generalising, but bear with me....on a normal work day, when people aren't flying anywhere, they'lll eat breakfast around 7.30, lunch around 1, and dinner at say 6.30. In between they might have the odd glass of water, cookie, mars bar, can of V etc.

So why, when they're on a 2 hour plane flight from say MEL-BNE, do they expect food? And if they simply can't go 2 hours without jamming something in their gobs, why does the airline have to provide this? Airports are chock full of places to buy drinks, snacks and whatever portable food you could possibly imagine. If you have to eat while in the air, can't you just think ahead? Why does the airline have to find out if you need lacto-ovo, vegan, gluten-free or diabetic friendly meals?

I vote we clear the (domestic) aisles of those pesky catering carts, and put an end to people complaining bitterly about getting a cold piece of cake as opposed to a steaming hot pile of chicken & rice. Imagine the savings in catering and cleanup costs....that I'm certain our beloved carriers would pass on to our ticket prices, no?
/rant off

TESTIFY!

I rarely eat on planes domestically. That's one of the best things about a LCC.

 

[Pushka]

TESTIFY!

I rarely eat on planes domestically. That's one of the best things about a LCC.

How much of your flight travel is for work? I think that makes a big difference. Leisure travel is more conveniently timed than early morning/later evening business travel.

And LCC's don't guarantee your flight, something that is critical for business trips.