Hey CE ... That's our experience.
We do enjoy HSW and a number of years ago we used to receive exceptional upgrades but of late, it seems to be the room booked. We can't whinge but it does re-evaluate our accommodation decisons. There are plenty of accommodation houses better than a "frills Free" HSW!
I know its only 5-10 minutes walk to the city, but there is something about the placement of the hotel that makes it feel like its miles out ... at night, its nearly spooky .. tumbleweeds rolling by as the cold wind howls in off the ocean and not a soul in sight.
I like H-CNS, but my last few stays have been odinary. No great issue, but the lounge has been overcrowded, no gift or card and rates seem to be ridiculous between now and year end.
Well, I have to eat my words on this one. H-CNS held my booked rate even though I had to change dates, I had not one, but two gifts of chocolate bars and four bottles of water as well as the welcome back card and the lounge hummed along efficiently. They also had spare ribs and curry puffs which were delicious. Thanks to all the team at Hilton Cairns ... very enjoyable!
Ironically it's the relative remote location that makes HSW often more affordable compared to other 5* hotels in the CBD. Even the inferior DT can be more expensive sometimes!
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More affordable?
It's been twice the price of the Westin on my past few trips.
Do I have any chance or must the person booking be physically present for all the days booked?
Property: Waldorf Astoria, Grand Wailea, Maui
Status: Diamond
Date: 23rd September 2016, 2 nights
Booked: Napua club, King room
Received: As booked
Rate: $645 USD p.n
Comments: Very good lounge access. Just started new opening hours, Breakfast 7am - 10am, Evening appetisers 4.30pm - 6.30pm, MOST IMPORTANT OPEN BAR 1.00PM - 6.30PM. The best I've ever encountered
Did they allow a full buffet? My last stay there (December) I had to pay to upgrade from 'continental'....
11th Sept 2016
Property: HDT Melb
Booked: Twin Room (no view)
Received: King Room (View of a concrete wall)
Status: Diamond
Rate: $129 Gov't Rate
Buffet Breakfast only and coffee tax.
...
Pay for the UG and pay for coffee. (sorry I worded the previous post poorly)Did they allow a full buffet? My last stay there (December) I had to pay to upgrade from 'continental'.
Pay for the UG and pay for coffee. (sorry I worded the previous post poorly)
IMHO the DT in Melbourne offers very little other than the occasional cheap rate.
... and stay/night credits ......
IMHO the DT in Melbourne offers very little other than the occasional cheap rate.
I had some brewed coffee with milk and some raisin toast. Not much else worth having and i normally only eat a light breakfast anyway. It is the attitude that gets me and why I minimise my stays there.The MDT continental breakfast is so bad that when possible I choose to sleep another hour or two and have nice brunch in one of the many cafes near by.
Coffee tax? Why pay for their lousy coffee when there are so many places near by that make better coffee cheaper!