How do Hilton treat you as an Elite?

[elanshin]

Hilton Yokohama
Status: Gold
Booked: 2 Nights. Twin
Room upgraded to higher floor.
Price: 24k yen a night.
Location: 15 minutes walk from Yokohama station, so we took a taxi over with our suitcases (900yen)

Offered breakfast at check in due to status and upgraded to higher room floor. Solidly spacious for a JP hotel. Breakfast is standard western buffet but extremely busy. They didn't even replace the orange juice or ketchup. The food itself was soso, but just the speed they replaced things were extremely slow especially for things that didn't need cooking.

Otherwise this is one of the cheaper Hilton's in this part of Japan and a solid base if you're visiting the Yokohama area. If you want a bigger hotel and don't mind the 40minute commute, you could even setup base here for Tokyo.

 

[DC3]

I miss the more customer oriented GMs like Ronald and Hayden.

Ah, yes. Mr Ronald van Weezel. First to introduce the coffee tax, when at Hilton Brisbane, and then brought the tax with him to Hilton Sydney. I remember him well.

 

[drross]

Ah, yes. Mr Ronald van Weezel. First to introduce the coffee tax, when at Hilton Brisbane, and then brought the tax with him to Hilton Sydney. I remember him well.

Micromanagers often come unstuck when the big issues become mor relevant

 

[Aeolus]

Ah, yes. Mr Ronald van Weezel. First to introduce the coffee tax, when at Hilton Brisbane, and then brought the tax with him to Hilton Sydney. I remember him well.

He was much better than the current one.
Penny pinching has stepped up a notch. The afternoon tea is gone, so are the green bottles of sparkling water. The new exec lounge is 1/3 of the previous capacity, it’s full in less than 10mins from 5pm. They’ve set up more tables outside of the lounge but that was full as well before 5:30pm.

 

[VPS]

Just checked my Hilton app - obviously no soft landing so I'm going from Platinum for the last 6 years to Silver

 

[DC3]

Just checked my Hilton app - obviously no soft landing so I'm going from Platinum for the last 6 years to Silver

Are you sure, because there’s no Platinum, anyway?

 

[VPS]

Are you sure, because there’s no Platinum, anyway?

sorry I meant Diamond

 

[DC3]

I understand that the new Waldorf Astoria, Sydney, is on-track for opening in 2026.

 

[dairyfloss]

Just checked my Hilton app - obviously no soft landing so I'm going from Platinum Diamond for the last 6 years to Silver

At least you’ll have until April 1 for that to occur; if it helps at all? I’m in the same boat, BTW

 

[justinbrett]

The new GM is purely focussed on revenue generating and have converted the previous lounge into 11 more rooms. For someone that has clocked significant number of stays with them, I get the same spiel about full occupancy and paying for higher upgrades as well.
I miss the more customer oriented GMs like Ronald and Hayden.

The new lounge isn’t terrible though, and I prefer the self service bar. You can definitely get your money’s worth now.

A bit of a zoo, we were denied entry initially but were given vouchers for the lobby bar (beer and wine only with an antipasto platter), then they called to say we could go in about an hour later. It was Boxing Day and the hotel was chockers.

As Diamond I still find they will upgrade to executive rooms, I assume because it saves the hotel money versus upgrading someone with lower status that wouldn’t be able to access the lounge.

 

[straitman]

He was much better than the current one.
Penny pinching has stepped up a notch. The afternoon tea is gone, so are the green bottles of sparkling water. The new exec lounge is 1/3 of the previous capacity, it’s full in less than 10mins from 5pm. They’ve set up more tables outside of the lounge but that was full as well before 5:30pm.

I guess we will find out for ourselves on jan 24 prior to the AFF cruise.

Just checked my Hilton app - obviously no soft landing so I'm going from Platinum for the last 6 years to Silver

Remember you can apply for a once off Diamond extension. That's what I am doing.

 

[VPS]

I guess we will find out for ourselves on jan 24 prior to the AFF cruise.

Remember you can apply for a once off Diamond extension. That's what I am doing.

how do you apply for the extension?

 

[RB001]

how do you apply for the extension?

You can start here

 

[elanshin]

Offered breakfast at check in due to status and upgraded to higher room floor. Solidly spacious for a JP hotel. Breakfast is standard western buffet but extremely busy. They didn't even replace the orange juice or ketchup. The food itself was soso, but just the speed they replaced things were extremely slow especially for things that didn't need cooking.

Ok seems it was mainly the holidays/Sunday.

Quiet today on a Monday.

 

[VPS]

You can start here

Thanks but looks like I don't qualify