How does Accor treat you as an Elite guest?

Property: Raffles Doha
Status: Accor Plus Diamond
Room booked: Crescent Suite
Room upgraded/type: Yes, Gulf Signature Suite
Rate: Advance Saver B&B $1003p/n
Free internet: Yes
Free Breakfast: No, need to get B&B rate
Early check in/late out: Not required
Welcome drink: Yes, 4 drinks vouchers for beer, wine, spirits or coughtails at any of the hotel restaurants or bars
Welcome gift: Plate of dates and Chocolates, bottle of Laurent-Perrier Champagne. Hand written note delivered to room by GM.

2 nights at one of our favourite properties and as repeat Diamond customers the staff absolutely fawned over us with some of them remembering us from our visit earlier this year. All rooms at the hotel are suites and we had booked a Crescent suite but received an upgrade to the magnificent Gulf Signature suite which is a fair bit bigger and offers views over the Gulf with a private balcony. Room itself is great and has everything we needed including 2 toilets plus a bar that comes with free unlimited soft drink, juices and water. Nice and spacious with great air conditioning that is easily adjustable and numerous TV’s located around the rooms. Welcome gift consisted of a plate of hand made chocolates accompanied by dates plus a bottle of Laurent-Perrier champagne. About 40 minutes after arriving the GM rang our doorbell and gave us a hand written letter and thanked us for our repeat custom and asked if we would like a guided tour of facilities that weren’t open on our last stay due to Ramadan. We accepted the offer and had a good chat along the way as he took us everywhere including the restaurants and kitchens to personally greet the staff (amazingly the staff all remember your names throughout the stay)
We used both of the hotel pools and had stints at the various bars but didn’t have dinner at any of the restaurants as we went into town with one of the QR Flight attendants the first night and then the Souk on the second night. Breakfast is in one of the main restaurants and consists of a decent enough buffet with various Arabic dishes plus fruit, pastries etc and then you also can pick anything and everything from the menu unlimited so you can easily have 5 or 6 different dishes and the staff will keep bringing out more and more for you to taste even if you don’t order it. The staff are simply superb there and go out of their way to make you feel at home. They are very proud of their hotel and were intrigued as to why have flown half way around the world to stay with them again. We will definitely be back next year and hopefully more than once. When checking out the Duty Manager mentioned that the GM has said that when we come back next time he will organise for the hotels Bentley to pick us up from the airport complimentary as a thank you so I’ll definitely take him up on the offer.
As a bonus we were only a couple hundred status points short of retaining Diamond so the stay easily pushed us over and with the rest of this trip plus future bookings this year we should easily get another stack of SNU’s
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