How does Accor treat you as an Elite guest?

[PineappleSkip]

Distinctly reminds me of the "Grand" Mercure on Maggie island. One of those places where the hotel pool is a subset of the apartments and the managers have a hard time getting the owners to pay for R&M.

 

[forevadelayed]

Property: Novotel Canberra
Status: Platinum Plus
Room booked: STANDARD ROOM 2 DOUBLE BEDS
Room upgraded/type: Yes Standard Room 1 King Bed and Balcony. The double room was the cheapest available and requested a change to a Queen bed. Got upgraded to 1 King bed with the balcony on the 6th floor.
Rate: MEMBERS STAY LONGER AND SAVE, ROOM ONLY
Free internet: Yes
Free Breakfast: Yes
Early check in/late out: Not needed/asked for
Welcome drink: Yes, onedrinks voucher
Welcome gift: Yes bottle of wine

It was a longish stay at the Novotel during a busy week for the hotel. The hotel was full for several nights. Check in late on a public holiday was quick and room service still available for a late dinner.
The room itself was very pleasant and suitable for business trips but not too much exciting to report. The décor is a little dated but everything worked as it should.
They have the option to skip the room being cleaned for two extra vouchers. We opted for that for several nights so had a few free drinks and coffees during our stay. We did get caught out on Sunday when the bar/restaurant is closed so had a spare voucher at the end of the stay.
The bar area is small and gets full quickly. Happy hour drinks are 4-6pm.
We had dinner in the restaurant for a few nights. The food was pretty good and
Breakfast was provided under our platinum status. It was not a big buffet but had everything you needed for a brekkie and was suited to the business travellers that were the main cohort of visitors. Some days pancakes and waffles were available.
Used the gym a couple of times but didn't have time to use the indoor pool/spa/sauna. There was a lot of people making the most of it.
The hotel is very well located with it being an easy walk to most things in central Canberra. Buses and tram was also easy to use from here to go further afield. Ubers were very quick when we needed them.
Overall a pleasant stay with no dramas. Which is what you need from most hotels.

 

[ellen10]

Anyone stayed at the Pulman Adelaide recently?

We have a two night stay there next week, which includes breakfast. I am Accor Gold. We were thinking of eating one night in the restaurant, any thoughts on food and meals? Or should we book a dinner at the Sofitel restaurant?

 

[jase05]

Anyone stayed at the Pulman Adelaide recently?

We have a two night stay there next week, which includes breakfast. I am Accor Gold. We were thinking of eating one night in the restaurant, any thoughts on food and meals? Or should we book a dinner at the Sofitel restaurant?

A couple of stays recently and had dinner at Salt one of the nights and quite enjoyed it. Staff were great and food was very nice. Garçon Bleu at the Sofitel is nicer but no complaints with Salt. The menu should be on their website

 

[Flyfrequently]

Distinctly reminds me of the "Grand" Mercure on Maggie island. One of those places where the hotel pool is a subset of the apartments and the managers have a hard time getting the owners to pay for R&M.

So you would say @PineappleSkip that our choice next month for Peppers Blue on Blue was a better one?

 

[ellen10]

A couple of stays recently and had dinner at Salt one of the nights and quite enjoyed it. Staff were great and food was very nice. Garçon Bleu at the Sofitel is nicer but no complaints with Salt. The menu should be on their website

Thanks @jase05, I will check out the menu.

 

[PineappleSkip]

So you would say @PineappleSkip that our choice next month for Peppers Blue on Blue was a better one?

Sorry, wouldn’t have much of a clue, never stayed there. The location is right by the water, dining options IIRC, and it is handier to the ferry. It looked very fine but we just walked past.

 

[Flyfrequently]

Sorry, wouldn’t have much of a clue, never stayed there. The location is right by the water, dining options IIRC, and it is handier to the ferry. It looked very fine but we just walked past.

Thanks @PineappleSkip - happy to escape this Melbourne winter!

 

[ksthommo]

Property: Mercure Bandung City Centre
Status: Accor Plus Platinum
Room booked: Privilege Room with Balcony
Room upgraded/type: Executive Suite with no Balcony
Rate: Member Private Sale 30%
Free internet: Yes
Free Breakfast: Yes, good selection.
Early check in/late out: Not required.
Welcome drink: Yes, two vouchers, redeemed for two bintangs.
Welcome gift: Plate of fruit and snacks.

Good value, roof top pool was great.

 

[ksthommo]

Property: Pullman Jakarta Thamrin
Status: Accor Plus Platinum
Room booked: Premium Superior Room City View
Room upgraded/type: Deluxe Room City View
Rate: Member Private Sale 30%
Free internet: Yes
Free Breakfast: Yes, always a great selection.
Early check in/late out: Not required.
Welcome drink: Yes, two vouchers, selected coughtails, wine & beer.
Welcome gift: Yes

Always enjoy staying here, staff rolled out the welcome mat, pre arrival emails.
Food in exec lounge was good, drink service wasn’t.

 

[ksthommo]

Property: Swissotel The Stamford
Status: Accor Plus Platinum
Room booked: Premium Harbour View
Room upgraded/type: Executive Harbour View, 60th Floor
Rate: Member Private Sale 30% plus Member Stay Benefit
Free internet: Yes
Free Breakfast: Yes, main restaurants or exec lounge.
Early check in/late out: Room available on arrival around 3pm, late check out 2pm
Welcome drink: Yes, two vouchers, selected coughtails, wine & beer etc.
Welcome gift: Yes, more fruit

Love the view from The Stamford.
Social hour food & drinks are great.
Did the pre arrival check in, smooth check in process.

Next stop, back to reality, Ibis Bencoolen.

 

[SYD]

Property: Swissotel The Stamford
Status: Accor Plus Platinum
Room booked: Premium Harbour View
Room upgraded/type: Executive Harbour View, 60th Floor
Rate: Member Private Sale 30% plus Member Stay Benefit
Free internet: Yes
Free Breakfast: Yes, main restaurants or exec lounge.
Early check in/late out: Room available on arrival around 3pm, late check out 2pm
Welcome drink: Yes, two vouchers, selected coughtails, wine & beer etc.
Welcome gift: Yes, more fruit

Love the view from The Stamford.
Social hour food & drinks are great.
Did the pre arrival check in, smooth check in process.

Next stop, back to reality, Ibis Bencoolen.

The Stamford is much better for getting a room for a view (if you don’t mind the initial zoo that checkin can be).

I can relate to the last comment - stayed at Fairmont last visit, Ibis Bencoolen in November… if we don’t find something better between now and then.

 

[dairyfloss]

The Stamford is much better for getting a room for a view (if you don’t mind the initial zoo that checkin can be).

I've not been back since they started self-checkin, however have seen that if you have a club room, or access via status, you can ask in the lobby to be checked in at the lounge instead. Very much looking forward to my short stays there in August... 3 & 2 nights in a Crest Suite, either side of a week in Langkawi

Cheers,
Matt.

 

[kamchatsky]

Property: Mercure Salzburg City
Status: Accor Plus Gold
Room booked: 2 Standard Rooms
Room upgraded/type: 2 Standard rooms
Rate: Member - Family Offer second room 50% off
Free internet: Yes
Free Breakfast: No, nor I expected to be.
Early check in/late out: Room available on arrival around 3pm, late check out 2pm
Welcome drink: Yes, FOUR vouchers provided, one for each person of our family
Welcome gift: Yes, personalised plate of cookies and Mozart Salzburg chocolates

 

[ksthommo]

Property: Ibis Singapore on Bencoolen
Status: Accor Plus Platinum
Room booked: Standard Room with King Bed
Room upgraded/type: Standard King Room with Extra Benefits (Sounds Dodgy)
Rate: Member Private Sale 30%
Free internet: Yes, very slow
Free Breakfast: Yes, does the job.
Early check in/late out: Room available on arrival around 2pm, late check out not required
Welcome drink: Yes, two vouchers, exchanged for 2 cans of tiger.
Welcome gift: Yes, more fruit

Comfortable enough. Laundry on 3rd floor if you need to do any washing, passed on that.
Extra Benefits were a free minibar consisting of a kit kat bar, can of tiger, coke and sprite.
Also mobile phone in the room to make free calls, local and international.

 

[SYD]

Property: Ibis Singapore on Bencoolen
Status: Accor Plus Platinum
Room booked: Standard Room with King Bed
Room upgraded/type: Standard King Room with Extra Benefits (Sounds Dodgy)
Rate: Member Private Sale 30%
Free internet: Yes, very slow
Free Breakfast: Yes, does the job.
Early check in/late out: Room available on arrival around 2pm, late check out not required
Welcome drink: Yes, two vouchers, exchanged for 2 cans of tiger.
Welcome gift: Yes, more fruit

Comfortable enough. Laundry on 3rd floor if you need to do any washing, passed on that.
Extra Benefits were a free minibar consisting of a kit kat bar, can of tiger, coke and sprite.
Also mobile phone in the room to make free calls, local and international.

Sounds like a happy ending…

 

[MattA]

Property: Swissôtel Sydney
Status: Platinum
Room booked: Premier Twin Room, 2 Double Beds
Room upgraded/type: Think so (Mrs MattA checked in as she was already in Sydney for work; I arrived late in the evening from MEL with the kids). Room had a sofa bed in addition to the 2 dbls, so I think it’s a bigger room than the premier twin we booked. Also level 21 so the highest floor before the exec suites.
Rate: $870 for 3 nights (originally booked a month(ish) out at $980, cancelled and rebooked twice as the rate came down—I’ve got into the habit of booking the cancellable rate, then saving the search as a bookmark and periodically checking for a better deal).
Free internet: Yes.
Free Breakfast: Yes, as Platinum, in the executive lounge.
Early check in/late out: Mrs MattA checked in around 12. Late checkout granted on request to 1pm.
Welcome drink: Yes, two vouchers, used in lobby bar for house red.
Welcome gift: Yes. Platter of fruits/nuts, plus water delivered to the room.

First time at the Swissôtel and really happy with everything. Great location right in the heart of the CBD next to Myer and the Westfield. Staff very accommodating: we’d lost our pram in Friday’s SYD flight chaos and the concierge lent us one until ours arrived.

Breakfast in the lounge: basic buffet, but did the job. Staff happy to take coffee orders via the restaurant downstairs instead of having to use the machine.

No carpark view but just caught the edge of the Darling Harbour Saturday night fireworks.



All in all this was a very pleasant experience and would recommend.

 

[ellen10]

I really like the Swissotel for location in the cbd , close to transport, trams etc, shopping. Good location for theatre shows and the staff are very pleasant.
You got a good rate.

 

[eric2011]

Thanks for the report on the Swissotel Sydney. I have a stay there next week and have booked a Signature Skyline King with lounge access, so will be interesting to see if any upgrade is given. Usually stay at the Hilton around the corner but they are a bit pricey for a weekend booking

 

[aaronm]

Property: Ibis Styles Gloucester Road London
Status: Accor Plus Gold
Room booked: The Double
Room upgraded/type: None
Rate: Stay longer and save
Free internet: Yes
Free Breakfast: No
Early checkin/late checkout: not required
Welcome drink: Two vouchers
Welcome gift: Bottled water and some chocolate bars in the room

Spent six nights here, very convenient location (across the road from Gloucester Road tube station) and located in a pleasant area of central London. Hotel seems to have been fairly recently updated and the decor has a London Underground aesthetic. The room itself was fairly tight, as expected, but sufficient for our needs. Bathroom also small and not really anywhere to place toiletries - a small shelf near the basin would have been quite welcome. Staff were pleasant enough though it was quite busy when we checked in and there is no reception desk to speak of - staff use high tables in the lobby as a sort of hotdesk. I suppose this saves space but it's a little chaotic. Overall reasonable value for the price we paid, and I'd probably stay here again.