pauly7
Senior Member
- Joined
- Dec 8, 2004
- Posts
- 5,367
Virgin gate police were in force in Brisbane again last week. The airlines need a weigh [] to fast track this process. This time they were weighing at gate one by one as BP’s were scanned, took forever when they found a baggage criminal, it didn’t appear they had extra staff on to deal with it and a few passengers put up a spirited argument to the staff, slowing things down further. Aircraft departed late.
I can’t belive I’m typing this but maybe they should look to Jetstar which has a roaming mobile baggage weighing unit that screens people along the line and sends you to the gate agent only if you have commited a crime. They do it prior to boarding so when boarding is announced a huge swathe of people are pre-cleared and board quickly and it’s then just the stragglers that get weighed on the spot if that makes sense. They seem to have floating staff to handle this who are well used to dealing with passenger arguments too!
I can’t belive I’m typing this but maybe they should look to Jetstar which has a roaming mobile baggage weighing unit that screens people along the line and sends you to the gate agent only if you have commited a crime. They do it prior to boarding so when boarding is announced a huge swathe of people are pre-cleared and board quickly and it’s then just the stragglers that get weighed on the spot if that makes sense. They seem to have floating staff to handle this who are well used to dealing with passenger arguments too!