Is this worth a phone call to Qantas?

[FrustratedQP]

Last night a future flight of mine from MEL to SYD was changed from a 767 to 737. As I am only Silver I originally selected seats in row 4. My new flight in 'MY FLIGHTS/AMADEUS ' shows that I am still in row 4. Obviously row 4 is not J. Will this rectify itself or is it worth a phone call? The flight is not until January.


Interestingly, I bought the tickets quite some time ago during a business class sale (Shows as IBIZSALE). The tickets look to have been issued from the 'Internet any seat redemption' area of Qantas.

 

[markis10]

Just go into MMB and re select new seats, if you cannot do this then a call is in order.

 

[Mal]

Should sort itself out... But worth a call in a few days if it doesn't. At least then you will get to choose your seat. Have you checked online to see if you can change it yourself?

 

[blackcat20]

Same thing happened to my flight, only noticed yesterday. I just selected a new seat...

 

[markis10]

Same thing happened to my flight, only noticed yesterday. I just selected a new seat...

Expect it to happen more and more as they retire 767s.

 

[blackcat20]

Expect it to happen more and more as they retire 767s.

I figured as much. Pity, I don't mind the 767.

 

[FrustratedQP]

Thank you everyone for your replies. When I looked last night, I didn't get the option to select seats. I looked again today and although it gave me the option to select seats, the only ones available were in 3A & 3F. I rang Qantas and a very pleasant lady (Trini or Triny) told me that the greyed out seats in row 3 were mine (although my screen showed that no seats were selected) and she promptly moved us together.

It all seems so trivial now.