Disapointed that Jetstar has not had a big September sale (yet) like in the 2 previous years when I snapped up cheap cheap airfares to Hawaii for travel in the following June
Come on Jetstar I want to get across to Hawaii again
Fingers crossed!
That link may not work to well. Try this:... Visit the sale page for more details on sale fares and routes and to book early and save! ...
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I think you will find that you actually purchased a 3K ticket and not a JQ ticket. 3K is Jetstar Asia and although their is some common ownership with JQ, they are operated as separate airlines.I recently bought a ticket on JQ SIN-BKK-SIN f
That is just great customer service. People actually use this poor excuse for a business? And just for clarification JQ, 3K and whatever they morph into is an absolute joke. Every day I am more determined never to step on one of their flights. And if I have any say in the matter I never will....So I spoke to a customer service agent (someone with a heavy European accent), and he told me that if I wanted to cancel, I wouldn't get a refund for at least 6 months (if at all). There was nothing else he could offer (can't change destinations) so I have no choice but to accept these totally horrible changes.
I've been trapped by JQ, so anyone planning to fly the, just beware. If it were any other kind of business, I'm sure there would be some sort of law against what they have done to me (ie told me all I can do is take it or leave it).
From my understanding, the Civil Aviation Legislation Amendment (1999 Montreal Convention and Other Measures) Act 2008 makes no reference to compensation for flight cancellations, delays or overbookings. And even if it did, it is Australian law and Clifford purchased his ticket from Jetstar Asia (3K) which is not an Australian company and not based in Australia, and his travel was wholly outside Australia. So there would be no compensation due under any Australian law. You can read this legislation at this link.Is there a thread on this site about the compo (up to $A7200 I think) for cancellations, delays and overbookings on o/s flights under the Civil Aviation Montreal Convention Act 2008?