New Amex statement credits

I've found it depends on the merchant.

My laithwaites 2x credits, orders 2 days apart

First one took 2 weeks. 2nd one took 3 weeks

Support won't help you for credits, until 78574945 business days has elapsed
 
twiningb said:
Anyone had Vintage Cellars actually pay out yet?

Spend on 2x my wife's cards, 03/08: no emails and no credits
Spend on 2x my cards, 10/08 (same location): both emails received but no credits yet
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Received for both my cards, spend 10/08, today (four business days).

Still not received for both my wife's cards, spend 03/08 (nine business days), and no emails either. Raised a query through webchat. The agent supposedly referred it to the relevant team but then she just stopped responding so...
Sesame Street Idk GIF
 
Had an additional card holder offer last week. Check your account notifications.

Limited time offer: 5,000 Bonus Points when you add an Additional Card. Limited to first approved Additional Card.
Apply by 31 August 2022
Click to expand...
 
Nice. The offer has been in the membership portal for august, we applied for one but it hasn't arrived or points been awarded yet.
 
exceladdict said:
Nice. The offer has been in the membership portal for august, we applied for one but it hasn't arrived or points been awarded yet.
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Was approved almost instantly and follow up email within 20minutes noting new card would arrive in 7 days. No points yet, but past approvals have taken a few weeks by memory.
 
They kept calling me about an application for a supp card in my FiL's name. As he has a different surname and doesn't live at the same address as me, they wanted to see a copy of his ID. I told them I wouldn't be providing that and to cancel the application. I think it would be pretty easy to get one in any Christian name you like.
 
exceladdict said:
Nice. The offer has been in the membership portal for august, we applied for one but it hasn't arrived or points been awarded yet.
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Just a thought. I forgot to check but is there a required spend to activate the points?

EDIT: Just looked it up. There is no spend requirement to activate the bonus points.
 
prozac said:
Was approved almost instantly and follow up email within 20minutes noting new card would arrive in 7 days. No points yet, but past approvals have taken a few weeks by memory.
Click to expand...

prozac said:
Just a thought. I forgot to check but is there a required spend to activate the points?

EDIT: Just looked it up. There is no spend requirement to activate the bonus points.
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Yeah, with the recent-ish $50 for a supp we got it sent out and had the cashback credit on the statement before the envelope ever arrived. Will be interesting if/when these show up as it's not entirely clear that it's for the first supp card THIS promotion (though that's certainly the way I interpret it)
 
exceladdict said:
Yeah, with the recent-ish $50 for a supp we got it sent out and had the cashback credit on the statement before the envelope ever arrived. Will be interesting if/when these show up as it's not entirely clear that it's for the first supp card THIS promotion (though that's certainly the way I interpret it)
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It's for any supp they offer. This was my 3rd application on this card. The other card already has it's max number of supps. Just wait until they offer another 5,000 points for another supp.
 
SOPOOR said:
made a flight booking using travel credit as well,

Email came through

fingers crossed ill get the credit despite using it for a flight
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been about 2 weeks and credit not credited so it looks like I missed it

very surprised that a the system differentiated a flight vs hotel, first time ive seen it happen with Amex statement credit, maybe because it was amex themselves
 
SydneySwan said:
Too early to make that assumption. Yesterday I lodged cases for 3 missing credits, one of which was back in July. These were just regular offers (Special and Vintage Cellars).
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They sure are taking ages these days on the DJs Amex. Waiting for a 15% credit on Lotus from almost a fortnight ago.
 
SydneySwan said:
Too early to make that assumption. Yesterday I lodged cases for 3 missing credits, one of which was back in July. These were just regular offers (Special and Vintage Cellars).
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Yeh a lot of the offers dont work correctly -however I was glad to see the Laithwaites Spend 150 Get 50 work and be deducted Like to Days Of Old with Amex
Partnered with 25% Cashback at Shoprewards and Cashback for some wine stocking
 
cbourl said:
Yeh a lot of the offers dont work correctly -however I was glad to see the Laithwaites Spend 150 Get 50 work and be deducted Like to Days Of Old with Amex
Partnered with 25% Cashback at Shoprewards and Cashback for some wine stocking
Click to expand...
Cashrewards only showing 7% today.
7.00% cashback at Laithwaites
Click to expand...
 

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