No more QF chauffeur drive to LAX and DFW

[michaelk]

Re: No more QF chauffer drive to LAX and DFW

They are still advertising it as a service that comes with bookings to Dallas after 29 September 2014, under "Your Flight to Dallas with Qantas"

There is even a book flights button on this page.



Flights to Dallas | Cheap flights to Dallas | Qantas

 

[Ansett]

Re: No more QF chauffer drive to LAX and DFW

They are still advertising it as a service that comes with bookings to Dallas after 29 September 2014, under "Your Flight to Dallas with Qantas"

There is even a book flights button on this page.

View attachment 28643

Flights to Dallas | Cheap flights to Dallas | Qantas

That is Just disgusting and shows Qantas has no idea what its doing. Left hand does not know what the right hand is doing.

QANTAS THE UNAUSTRALIAN AIRLINE

 

[RooFlyer]

Re: No more QF chauffer drive to LAX and DFW

cjd600 - commiserations, but as Princess Fiona said, it just illustrates the knock-on effects of this stupid and arrogant decision.

I wonder if you can book a limo with the booster seats for wife and kids for their trip to the hotel (I'm assuming you need the seats even for that short journey?) while you do the rental car thing, as planned? In my not-so-wide experience, 'limos' aren't that much expensive than cabs in nth America and whilst it is an extra cost, probably not as much as hiring the booster seats for the 5 weeks in the rental.

If you PM Red Roo - linking to your post here, maybe they, out of kindness, could find out who their (soon to be former) CD contractor was at DFW and then you could contact that one who (apparently) offers the seats.

 

[mannej]

Re: No more QF chauffer drive to LAX and DFW

QANTAS THE UNAUSTRALIAN AIRLINE

It may be just me but I find the term Unaustralian to be so overused it isn't funny.

 

[amaroo]

Re: No more QF chauffer drive to LAX and DFW

Very disappointing that existing bookings are not honoured.

cjd600 -

If you PM Red Roo - linking to your post here, maybe they, out of kindness, could find out who their (soon to be former) CD contractor was at DFW and then you could contact that one who (apparently) offers the seats.

Here you go Smith Limousine Service this is the company doing the business for QF and EK. Friendly drivers with huge SUV that easily sorted the four of us and our large amount of luggage.

 

[Danger]

Re: No more QF chauffer drive to LAX and DFW

They are still advertising it as a service that comes with bookings to Dallas after 29 September 2014, under "Your Flight to Dallas with Qantas"

There is even a book flights button on this page.

Flights to Dallas | Cheap flights to Dallas | Qantas

Well, well. If there was ever an example of false advertising . . .

 

[Himeno]

Re: No more QF chauffer drive to LAX and DFW

It may be just me but I find the term Unaustralian to be so overused it isn't funny.

Just what is "Unaustralian" anyway? I don't like beer or sport, so I'm not "Australian"?

 

[Ansett]

Re: No more QF chauffer drive to LAX and DFW

Australian

Refers more to the spirit ie fair go for all rather than beer and sport.

The Australian Spirit in my opinion is generally regarded as a fair go for all, friendly, respect for all and treat each other as they would want to be treated.

in my opinion the manner is which Qantas is behaving is not fair nor does it respect the customers that had booked and I am certain that they would not want to be treated in a similar manner Hence the UNAUSTRALIAN Tag I have given them.

 

[RooFlyer]

Re: No more QF chauffer drive to LAX and DFW

Just what is "Unaustralian" anyway? I don't like beer or sport, so I'm not "Australian"?

Qantas' "Spirit of Australia" commercials didn't mention beer or sport, and I don't think anyone else here has either. What's the connection?

 

[Cruiser Elite]

Re: No more QF chauffer drive to LAX and DFW

Not sure if that term is suitable - maybe so - maybe not - but IMHO this fiasco is just another indication of a large company that is totally out of control and sadly lacking in effective management from top to bottom - and as we all know ultimately the buck stops with highest management. I have not had my cough in a QF seat in like 10 years - but every time I open a newspaper or turn on an electronic device I seem to by hit fair in the face by another reason to keep it that way.

Yes I have 2 x F redemptions booked to LAX Sept - I was excited about comp CD but it was certainly not a factor that headed me in the QF direction - lovely little surprise when I learned after booking the flts that we were eligible - lovely surprise - 100 F and J flts with SQ and never received any CD or such.

But then to learn post booking 'stuff you guys comp CD withdrawn' - well it's kinda laughable. As I posted Cruiserette happy cause she wants to stay at Parkroyal at MEL night before dep - so really to us as non QF devotees absolutely no biggie.

But if I was a loyal QF devotee over years like many of you guys are I would be ropable - I still only see CD as a compl add-on and not an express or implied condition of contract - so it's no biggie. And from a management point of view yes of course QF are entitled to vary the T & C's as they see fit - but the withdrawal of previously booked CD - whether viewed as an express or implied condition of contract or merely comp add-on - is just unfathomable - not game to mention it sounds a bit Irish - it certainly sounds oh so Chinese in the fact that nobody from QF seems to understand that this one action alone has potential to cost them literally millions and millions of $'s long term in destruction of goodwill with their long term loyal premium customers - just unfathomable.

 

[MEL_Traveller]

Re: No more QF chauffer drive to LAX and DFW

... but it was certainly not a factor that headed me in the QF direction -

for some people it may have been a very real consideration. Particularly someone who have saved points over many years and was trying to decide between a premium economy or a business award.

The 'additional benefits' of business class: lounge access, bed, priority baggage AND a chauffeur drive, may all have collectively combined to sway the shelling out of the extra points.

 

[Cruiser Elite]

Re: No more QF chauffer drive to LAX and DFW

for some people it may have been a very real consideration. Particularly someone who have saved points over many years and was trying to decide between a premium economy or a business award.

The 'additional benefits' of business class: lounge access, bed, priority baggage AND a chauffeur drive, may all have collectively combined to sway the shelling out of the extra points.

Fully understand that may indeed be the case - that was kinda the thrust of my post - fully understand that. Again the destruction of goodwill and possible flow on of $ losses going forward unfathomable.

 

[MEL_Traveller]

Re: No more QF chauffer drive to LAX and DFW

Fully understand that may indeed be the case - that was kinda the thrust of my post - fully understand that. Again the destruction of goodwill and possible flow on of $ losses going forward unfathomable.

Agree.

It was just that a lot of people are saying 'oh, the CD was not a major reason for me booking'... and QF might look at that and think that means everything is ok.

Without appreciating there is another side.

 

[scheps]

Re: No more QF chauffer drive to LAX and DFW

Does that mean domestic CD is also not included or only the CD on state side is cancelled?

 

[markis10]

Re: No more QF chauffer drive to LAX and DFW

Does that mean domestic CD is also not included or only the CD on state side is cancelled?

No CD if your heading to the states prior or after flights.

 

[Robert K]

Re: No more QF chauffer drive to LAX and DFW

CD wasn't even around before EK, so all of you nay sayers never flew qantas back then?

 

[Princess Fiona]

Re: No more QF chauffer drive to LAX and DFW

Does that mean domestic CD is also not included or only the CD on state side is cancelled?

Not eligible for either domestic or int if destination LAX/DFW

 

[defurax]

Re: No more QF chauffer drive to LAX and DFW

CD wasn't even around before EK, so all of you nay sayers never flew qantas back then?

So if QF gives you a recliner seat in international First it's fine? Because that's what F used to be?

 

[Ansett]

Re: No more QF chauffer drive to LAX and DFW

CD wasn't even around before EK, so all of you nay sayers never flew qantas back then?

Pu

If you read the thread its not about having it or not having it its about the manner in which it has been cancelled DUE TO POOR TAKE UP and them not honouring existing bookings. Nothing to do with it being as a result of the EK tie up.

Qantas seem to be on a path to self destruction and this is just another step along that path.

And yes many people did and probably will still continue to fly QF but there will be a number of people that are so peed off with all of the recent changes and the manner in which it is being done that they don't continue to fly QF.

 

[Robert K]

Re: No more QF chauffer drive to LAX and DFW

Surely people weren't born yesterday. this is marketing spin 101.