Oman Air seats now showing up as QF Classic Rewards

[SYD]

Yep. Entered APIS soon after booking. And was able to retrieve WY PNR via entering the QF one into MH MMB (acronym overload!!).

So there is a reservation in Oman’s system which is useful for keeping an eye on to see if it drops due to ticketing delays. Maybe QF warned them as a new partner that they shouldn’t expect reservations to be ticketed in a timely manner

Can you see an eTicket# on rj.com?

 

[1022]

Nope. No e ticket # yet on RJ, MH or WY. I’m curious to see how long it takes QF and whether WY has a short ticketing window like some partners or is more lenient. I’ll lean on the escalations inbox in a few days if need be

 

[vmile]

Nope. No e ticket # yet on RJ, MH or WY. I’m curious to see how long it takes QF and whether WY has a short ticketing window like some partners or is more lenient. I’ll lean on the escalations inbox in a few days if need be

Our booking last night have just ticketed. I filled in the APIS as @SYD suggested, and fired off an email to escalations. I got a very prompt reply (!) from Linda in QF escalations, who advised that as it was a flight from BKK, payment is made in Thai Baht, and has to be done by the QF Thailand office, who manually process this. Linda could see the points had been logged, and the booking was in the correct queue to be actioned, and she sent a request to Thailand asking the booking be actioned.
Linda earnt big brownie points for QF with us with such a quick, helpful, and explanatory response.
The QF MMB page gives 'Seatmap unavailable' for seat selection. Oman Air will not accept the QF booking code or e-ticket number to access seat selection there, but RJ MMB did allow seat selection. MH MMB looks like it will let you do seat selection as well.

 

[1022]

I emailed the escalation team and got a response about two days later to say that because the MNL office had to ticket these flights, they required an extra PHP1620 (~$40) in taxes apparently. I was told if I elect to pay in AUD instead that extra tax wouldn’t apply. Weird.

So like vmile’s BKK, flights it seems like the trip wouldn’t have been ticketed without intervention. Once I confirmed AUD preference, the flights were ticketed within a couple of hours.

Again, contrast this to my Aeroplan WY redemption on the same day for another leg of the trip which ticketed instantly - as you’d expect.

So given the fact that all WY redemptions will be for flights originating outside Australia, there’s a good chance of having to deal with QF to get them ticketed. On the plus side, my booking held at least 72 hours unticketed without WY cancelling. I wasn’t game to leave it any longer though and wasn’t game to chance it with the call centre.