One point rewards promo??

MollyJones

Member
Joined
May 20, 2019
Posts
128
Just wondering if Velocity have dropped any of their one point rewards yet? It was a big fail in June and their website still says they will be out at random times "starting in August". Seeing as we are now halfway through August, it does look like their big promo has died a quiet death and won't be happening anytime soon.
To me, it looks like a big fail, but my family member who works in marketing points out that people signed up to the Velocity social media pages, refreshed them constantly and are still checking and actively watching for notifications and opening emails, so they are still winning on customer engagement even if noone got anything.
Makes no sense to me, but maybe I'm not their target market
 
The fact it's still there suggests to me they're still working on it, and are just behind (Remember, Velocity means Fast!). Whereas if it had actually "died" they would have just pulled the page entirely. Given the delay, they just don't want to draw attention to it by announcing it is postponed again.

From their perspective, they would have granted funding for it as a project from their marketing budget so while it can be cancelled, it's not likely to be done so quickly and then if it were they would be expected to remove the collateral entirely, as part of wrap up.

My guess is it's still live, but it's taken longer than Marketing "hoped" it would...
 
They just posted an update about it. It's starting soon but they're not announcing when, other than to turn on notifications
 
Ad has popped in in the App promoting the one point rewards again. T&Cs say they'll be on offer between 28 Aug (today) and 24 Sept.
 
They posted on Instagram before and implied it was starting very soon. I guess by Today they really mean tomorrow? They're definitely pushing the definition of "Soon" at this point!
 
Mobile app is stating it's down for maintenance whilst the 1 Point Reward is on.

Screenshot from website after clicking on promotion.
 

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So I've joined the queue. Who knows whether this'll work?
 
Got a one-way domestic economy class flight yay! (Yes I queued; was about ten minutes or so)
Nice! (I might have already done my queuing luck for the day getting level 2 seats for the Melbourne v Collingwood match next Thursday...)
 
Might have to hand in my AFF membership: just bought a kitchen appliance with my points…

IMG_8632.jpeg

(Not much left by the time I got through the queue. Had a Dyson in my basket before the queue came up but it wouldn’t let me log in and it was gone when I got back).
 
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Got the same. Interesting to redeem you need to send an email.
Oh, I thought they would send a certificate with a code or something ...

Edit: I guess you e-mail with the certificate code
 
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I’ve been in the queue for 23 minutes
Post automatically merged:

How are you notified when you get a chance from the queue
 
damn, got the thermos (it was either that or books, the hair trimming set sold out while the bloody login thing is slow)

Also, looks like everything has sold out...
 
I’ve been in the queue for 23 minutes
Post automatically merged:

How are you notified when you get a chance from the queue
Asks if you want to proceed and the plane travels across the bar. I tried for the pods which were sold out. Ended up with this;
Placed on 29 Aug 2023, 07:34:31
ItemsQtyPoints + Pay
Grand Total 1 Pt
Philips Sonicare 2000 Range Sugar Rose - HX3651/31
Philips Sonicare 2000 Range Sugar Rose - HX3651/31
SKU : AU_V_AGKP-1P
Partner contact details:
This reward is being supplied by Popink.
For assistance please contact us at [email protected].
11 Pt
 
I kept trying the flight but it wouldn't let me check out several times, I was in quite early too.

Oh well, got a cordless screwdriver set which I'm not super mad about I guess haha
 

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