Hello all. I had a great trip booked in J for 2023 MEL-DOH-FCO then CDG-HEL then HEL-NRT-MEL. After QR segments droped off I spent hours and hours trying to reinstate the seats I gave up and changed trip to Japan only.
Interesting that I only got my points refund 292k and $1000 CC credit after posting on Twitter as my last resort when I was told I wasn't due anything by call centre in Fiji.
Anyway I am back trying to book a Europe trip for 2024 and preparing by doing some dummy bookings and searches and I have questions.
First thing I noticed was Finnair seats HEL-NRT do not come up ever. All their European reward seats show up on BA site not HEL-NRT

Have Finnair changed their availabilties?
Secondly, I have been looking at QR in that case to get to Europe and return home. Qantas site does not show QR availability at all but seats show up on BA so that is where I am looking.
However BA has 354 days our limit to their search. QR has 361. So there would be seats on QR free but the BA site cannot show. Is there a better site to look for QR seats?
Finally once I find QR seats do I then have to call Qantas to make the booking?
Hope someone can assist.