re: "oneworld" award (140K/280K/420K) Planning - The Definitive Thread
Is it true that no routing changes can be made once travel has commenced? I tried to change a CPH-HEL to a CPH-HEL-TLL but apparently that wasn't allowed.
Also my SYD-HKG according to him I wasn't allowed to change to MEL-HKG under the rules despite an earlier post stating that transiting a stopover point is allowed.
Huge difference when you are talking about making changes
after you have commenced travel.
This is from QF's T&Cs:
14.5.1 A
oneworld Award is a Classic Award Itinerary that includes travel on at least two
oneworld Alliance Airlines other than Qantas and does not include any travel on any airline that is not a
oneworld Alliance Airline.
14.7.4 Subject to this clause 14.7, the following changes are permitted to a Classic Award after ticketing and
prior to commencement of any travel and will incur a Change Fee (see the Fee Schedule) per passenger:
(a) change to flight number;
(b) change to date of travel;
(c) change to class of travel;
(d) change to any Segment routing or airline;
(e) change to name (only for Flights with a Qantas (QF) flight number on the ticket that are operated by Qantas); and
(f) request to cancel ticket and re-credit Points. Please note that only Points that would not have expired will be re-credited.
14.7.5 Subject to this clause 14.7, the following changes are permitted to a Classic Award flight
before departure of that flight, provided the entire booking contains only Flight Segments that are within Australia, and will incur a Change Fee (see the Fee Schedule) per passenger:
(a) change to flight number;
(b) change to date of travel;
(c) change to class of travel; and
(d) change to a direct or indirect Segment routing without a Stopover (provided the origin and destination cities remain unchanged) or airline.
14.7.6 Subject to this clause 14.7, the following changes are permitted to a Classic Award flight before departure of that flight, provided the booking contains one or more Flight Segments that are not within Australia, and the Flight Segment(s) being changed do not include a partner airline that requires a ticket to be reissued for the change. Any such change will incur a Change Fee (see the Fee Schedule) per passenger:
(a) change to flight number; and
(b) change to date of travel.
14.7.7 Changes are not permitted (after any travel has commenced) to any Classic Award for which a paper ticket has been issued.